Poway Honda

I gave the buying process 5 stars although it always takes way too long to purchase any vehicle.

I was greeted immediately upon arrival. Chuck Cruz was very friendly, a pleasure to deal with. The work was completed faster than expected.

A couple things contributed to a painless car-buying process. One was using the CostCo Auto program which provided upfront pricing. The other was the... Poway Honda sales consultant, Brian Mallow. Brian is very knowledgeable about the cars and features and was very patient explaining and re-explaining how to use the features. He was excellent providing updates through out the process while I was waiting for the car to arrive and following up now that I have the car. I highly recommend using the CostCo program and Poway Honda!

The person who checked me in was amazing and extremely kind and thoughtful of my disability. He gave me a discount and actually took the time to show... me some features on my car I didn't know how to use. Only had to wait 55 minutes and it was done. Their lounge is amazing, stocked with all kinds of breakfast items fresh coffee at a finger tip and a tv to watch too. I highly recommend Honda of Poway to anyone - great place!

I brought my car in due to a clunking noise. Technician was unable to identify what was causing the problem, and was suggesting starting with the axle.... I declined since that was a $622 job with no gaurantee it would fix the problem. Once I got home, realized I was charged $120 to diagnose a problem that they didn’t even diagnose. Not happy about that and won’t be back if that’s the service that is given. Would like a refund of my money.

I worked with Gary during my first transaction and now again for my second transaction. He is the personification of what you want in a representative.... Not pushy, hard sell, or upsell. He will sell you the best fit for your needs. Made my transaction easy and I had my son on the line as well to go over all the pricing figures to make sure it was a fair price. He put his stamp of approval on it. Honda is my go to car. I am older and a small person. Love the fit of this car for me. Nice power for a little car, easy turning radius, and parking is a breeze. The new features can be hooked up to my IphoneX and I love it. The side camera for blind side is a godsend because often I have come close to an accident when someone was not in my line of vision. This makes the car even safer. Love the cloth seats - durable and more comfortable for me than leather. Fits my body perfectly. Ask for Gary and he will ensure you get your money's worth and go that extra mile for you. He is highly rated.

Excellent, prompt service. I get all of my HR-V's services/oil changes at Poway Honda.

I checked in for my appointment and was greeted by two friendly technicians. They entered my info and asked if I needed a ride somewhere or would be waiting... for my car. I told them I was kind of waiting at the cafe across the street. Call me on my cell. They did and car was ready I less than an hour all clean too.

Pleasant experience. Great service, very efficient staff. Thank you!

Everyone was great! The dealer and the “closer” were awesome. The entire process was smooth and efficient.