Marco Lopez is amazing and always go above and beyond doing his job
Hi Arnulfo Cerezo, thank you so much for your positive comments about Poway Honda! Thank you again for leaving us this response!
Bought a 2021 Accord
Gary was my Salesman and he made me feel like I wasn't being takin advantage of. The process was fast, but he took the time to explain everything to me. Thanks Gary!!
Gary Crite, we are so pleased you enjoyed your visit to Poway Honda! We can't wait to see you again, have a great day.
I brought my 2016 Accord in for a warranty related repair. While there, I asked the service advisor to also inspect my brakes. He said that he would. When I picked up the car, the brake inspection was not done. My service advisor was out to lunch so I asked a different one. He told me the cost was $60. Now, dealers usually include a brake inspection as part of their routine check. I also told this advisor that. He told me brake inspections were not free. Well, why wasn't I informed by my advisor when I asked for it? To make a long story short, I was very disappointed with Poway Honda. TTheycclearly ddropped the ball on this one.
Liem Phan, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
HRV Service in Poway Honda
I didn't know nor didn't receive a notification about a fuel pump recall in my car. When I called to make an appointment for maintenance thats how I found out there was a recall. Hope in the future I'll be notified vice knowing it at the time of making the service maintenance. However, I really appreciate the excellent service I received.
Genevieve Bagsic, we are so pleased you enjoyed your visit to Poway Honda! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Service on Honda Odyssey
I was a bit annoyed when I was told about a couple of minor little things that needed to be done after my car was finished. Had I known during the service process, I would have authorized them. As it is, I will have to have them done next time I get the car serviced. If they had been slammed busy, I would understand. However, they weren't ultra busy.
Eleanor Kerbs, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
The service tech was very polite and professional. I was kept informed of the status on the repairs to my vehicle. The service tech, Ryan Constantino, needs a raise because he is an asset to your company?.
James Pfannenstiel, we really appreciate your positive review! We can't wait to see you again, have a great day.
Never had a bad experience here. Always professional and service oriented.
Hello John Rubcic, we appreciate you taking the time to leave us this feedback. John Rubcic, thanks for taking the time to leave a review.
Awesome! Thank you guys for being so thorough with my car and taking the time to explain everything in detail. Marco is the man.
Hi Josie Elvik, thank you so much for your positive comments about Poway Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Servicing my 2020 Type R
Always a great experience and their employee are knowledgeable when questions are asked, not to mention everyone is always super nice :)
Hello Gloree M., we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
I've been getting my car serviced by Poway Honda since I moved to San Diego County 4 years ago- they have always provided top-tier service and attention. Most recently, I had a peculiar engine oil leak, and the team at Poway Honda was able to diagnose the issue, fix it, and explain what happened clearly and in a non-patronizing tone (super important for women!). I trust them to always get the job done, and they have taken such good care of me and my Civic that I will go to no one else.
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!