Reviews
Write a reviewSold me a flood car
I bought a 1995 Corvette from them, it looked nice and seemed to run ok. Not long afterwards it had some serious electrical problems, took months at the Chevy dealer and $2500 to fix it. Long story short the deeper they got in there the more and more evidence they found that this thing had at one point been submerged at least up to the dashboard in water. Likely fresh water since there was no salt damage, but still. Anyway after all the work it was great but if you are buying a car here expect to put substantial work into it shortly after buying it.
Sold me a flood car
I bought a 1995 Corvette from them, it looked nice and seemed to run ok. Not long afterwards it had some serious electrical problems, took months at the Chevy dealer and $2500 to fix it. Long story short the deeper they got in there the more and more evidence they found that this thing had at one point been submerged at least up to the dashboard in water. Likely fresh water since there was no salt damage, but still. Anyway after all the work it was great but if you are buying a car here expect to put substantial work into it shortly after buying it.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I did not visit Kelly and Kelly in person due to prior
I did not visit Kelly and Kelly in person due to prior reviews and then only having one star. I did contact them in reference to Volkswagen Passat that I was told was negotiable for cash money. I called first and the guy I spoke with asked what I was offering and said he’s not going to take that. Well it wasn’t negotiable then was it. Also another reason I choose to go somewhere else.
I did not visit Kelly and Kelly in person due to prior
I did not visit Kelly and Kelly in person due to prior reviews and then only having one star. I did contact them in reference to Volkswagen Passat that I was told was negotiable for cash money. I called first and the guy I spoke with asked what I was offering and said he’s not going to take that. Well it wasn’t negotiable then was it. Also another reason I choose to go somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
kelly & kelly auto
I DONT recommend this car lot at all, cars are bad, and the owners are liars. I have a story to tell but it's too much to type so long story short don't shop here take your hard-earned money elsewhere.
kelly & kelly auto
I DONT recommend this car lot at all, cars are bad, and the owners are liars. I have a story to tell but it's too much to type so long story short don't shop here take your hard-earned money elsewhere.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Not Good at all
These people are not good people are sales people take your money else were!!!They are frauds!!!!!!!!!They are not friendly at all!!!Alll they do is lie about the things that need to be ✅!!!They give you the run around about everything.Lies Lies is all they tell!!They don’t care about their customers at alll.
Not Good at all
These people are not good people are sales people take your money else were!!!They are frauds!!!!!!!!!They are not friendly at all!!!Alll they do is lie about the things that need to be ✅!!!They give you the run around about everything.Lies Lies is all they tell!!They don’t care about their customers at alll.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They never even replied to my requests, I sent multiple
They never even replied to my requests, I sent multiple messages to no avail. I’ll try someplace else
They never even replied to my requests, I sent multiple
They never even replied to my requests, I sent multiple messages to no avail. I’ll try someplace else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Definitely a place not to go to get a used car !!!
Bought a vehicle they said it was a great vehicle they put a hard one in me it's gonna cost 2000$ to fix the vehicle it was a bust would not recommend anyone to go here unless your a mechanic and can rebuild engines
Definitely a place not to go to get a used car !!!
Bought a vehicle they said it was a great vehicle they put a hard one in me it's gonna cost 2000$ to fix the vehicle it was a bust would not recommend anyone to go here unless your a mechanic and can rebuild engines
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY from this place!
I purchased a car for my nephew on Dec. 11. 2021 I actually paid cash for a 2003 Infiniti. The car started smoking 4 days later. My nephew took it back and was told by Walter, the sales person that the car probably needed a tune up. To make a terrible story shorter, the car cut off on my nephew in the middle of the highway. Had the car towed back to the shop since we were told to do so. The car stayed at the car lot over two weeks and still not fixed. My nephew went to check on when the car would be fixed and he was told the problem was his and to get his car off the lot. The owner had to have know that the engine was bad, but he didn't mind taking our money. He lied and said my nephew didn't get a warranty, but a warranty was never offered. It is sad that this can happen. I have purchased used cars before, but in Maryland. I didn't know that I was buying from such a dishonest business. I have told everyone to look the other way and to NEVER stop at Kelly and Kelly for anything. We should have bought from the other Kelly & Kelly. If you are reading this, do yourself a favor and do NOT go there. It is waste of time and hard earned money! I could not give 0 stars , so I gave 1, but really, none were earned.
DO NOT BUY from this place!
I purchased a car for my nephew on Dec. 11. 2021 I actually paid cash for a 2003 Infiniti. The car started smoking 4 days later. My nephew took it back and was told by Walter, the sales person that the car probably needed a tune up. To make a terrible story shorter, the car cut off on my nephew in the middle of the highway. Had the car towed back to the shop since we were told to do so. The car stayed at the car lot over two weeks and still not fixed. My nephew went to check on when the car would be fixed and he was told the problem was his and to get his car off the lot. The owner had to have know that the engine was bad, but he didn't mind taking our money. He lied and said my nephew didn't get a warranty, but a warranty was never offered. It is sad that this can happen. I have purchased used cars before, but in Maryland. I didn't know that I was buying from such a dishonest business. I have told everyone to look the other way and to NEVER stop at Kelly and Kelly for anything. We should have bought from the other Kelly & Kelly. If you are reading this, do yourself a favor and do NOT go there. It is waste of time and hard earned money! I could not give 0 stars , so I gave 1, but really, none were earned.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!
Jeremy and Ronnie in sales are prompt and attentive, as were the rest of the staff. They were all courteous, polite, and helpful! Entire buying process was quick and easy!
Great buying experience!
Jeremy and Ronnie in sales are prompt and attentive, as were the rest of the staff. They were all courteous, polite, and helpful! Entire buying process was quick and easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My overall experience
Awful place to go. Awful service. People were super rude. Took forever with everything. Didn’t help me at all and were super bossy. I will never go back to this establishment!!!!! E V E R !
My overall experience
Awful place to go. Awful service. People were super rude. Took forever with everything. Didn’t help me at all and were super bossy. I will never go back to this establishment!!!!! E V E R !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
They will rob you!!
Most dealerships give you 3 months before your loan defaults. This place will repo your car after 3 weeks!! You should avoid this place at all costs and go across the street to EZ Auto.
They will rob you!!
Most dealerships give you 3 months before your loan defaults. This place will repo your car after 3 weeks!! You should avoid this place at all costs and go across the street to EZ Auto.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase