Kearny Mesa Acura

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
84 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 27, 2018

    Do NOT trust this dealership, especially AJ and Kevin in Sales. I have lease 3 Acuras and have had no issues, but now I have received $300 DMV fees from... June and $2700 of fees in wear and tear. Kevin convinced me to turn in my TLX 6 months early so I could have a more fuel efficient, small sedan. I have spent hours on the phone with Financial and Kearny Mesa Acura and they blow me off. If I had known these fees, I would have never given up my TLX. Worst car experience ever.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, I am very disappointed to hear that you feel your sales experience did not meet your expectations. I take your feedback very seriously and would ...like the opportunity to speak with you about what happened. Please feel free to contact me at gkane@penskeautomotive.com so I can resolve any concerns. I appreciate your time. Thank you, Gino Kane General Manager Kearny Mesa Acura

  • 5.0 out of 5
    September 6, 2018

    Great service by Keith, no nonsense. We did not buy as we could not match the deal we got on a loaded Mazda CX-5 elsewhere with zero financing. A refreshing... experience and test drive.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to post a review. Keith was happy to help you, and it's great to know that you were impressed by the customer service th...at you received. Please let us know if we can assist you again in the future.

  • September 4, 2017

    Great service ! Super helpful and dealt with all of our questions. Overall great experience.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 28, 2018

    Anthony was awesome! We didn’t even plan on buying today but he was such a good salesman, we decided to do it! He was really patient with my parents during... the whole process and even washed the car for us! Thanks Anthony! Acura is lucky to have you!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 30, 2017

    Anthony was a great salesman. Made sure I got into the vehicle I wanted at a price I could afford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 20, 2017

    I came into Acura Kearny Mesa looking to lease a new car but not sure which model and trim I wanted. Anthony greeted me and made the entire experience... stress free. His patience, humor and all around good spirit made getting my tlx a great experience. If you need a new car and you want to get it from a great guy, definitely see Anthony.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 19, 2017

    Great customer service. Anthony was great, very helpful. Fast!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 18, 2017

    Great first car purchasing experience. Thank you Kearny Mesa Acura!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 12, 2017

    I came to Acura really not sure of what I was looking for, but I had a set budget. Anthony was the one to help me out and to be frank it was the MOST comforting... car buying experience I have gone through. Thank you so much Anthony and acura! I love my new 2018 TLX!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 12, 2017

    Everyone at Kearny Mesa acura was very helpful throughout the entire car buying process. They were competitive with pricing and did their best to take... care of all my concerns.

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    Shopped for a new car
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