Reviews
Always an excellent experience. Excellent customer...
Always an excellent experience. Excellent customer service. Service team is always friendly and professional. Keeps you informed on diagnostic results, status of repair. Consistently meets estimated repair. timeframes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This Deaership/Service Department provides quality,...
This Deaership/Service Department provides quality, professional services always. Thanks to Tim Plumley and all employees providing top level of automotive service. Johnny Preston Baker
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, no pressure, great listening skills,...
Professional, no pressure, great listening skills, sensitive to needs of the customer, and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had concerns about service recommendations. A message...
I had concerns about service recommendations. A message was supposed to be left for the service manager to return my phone call. My call was not returned.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Everyone was professional and friendly. They were able to...
Everyone was professional and friendly. They were able to diagnose and repair my truck even though I bought it from another dealer that wouldn't fix it. Nothing but high praise for John Heister in Lillington.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hiester Chevrolet Lillington Team
Probably the best no pressure experience I have ever had at a dealership. I will Michael Weaver when I get ready for a truck!
We had a great experience. The sales representative Josh...
We had a great experience. The sales representative Josh Rice…did a great job for us. Got a great deal on our 2017 Nissan Rouge and for our trade!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, John Hiester Chevrolet Lillington Team
Very friendly and courteous and convenient I have bought...
Very friendly and courteous and convenient I have bought two vehicles from them and they do all my service on them even on my company vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for all you men and ladies do for me
From start to finish the experience was first class! They...
From start to finish the experience was first class! They found the vehicle that fit my needs and budget! Highly recommend doing business with Hiester Chevrolet!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hiester Chevrolet Lillington Team
I was able to schedule my appointment easily, I was given...
I was able to schedule my appointment easily, I was given a ride to and from home during service. Friendly staff, clean environment, safety protocols in place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, John Hiester Chevrolet Lillington Team
Always a pleasure to visit the best Chevrolet dealership...
Always a pleasure to visit the best Chevrolet dealership in the country professional kind and courteous staff, thanks John Hiester Lillington NC. I would like to get your autograph some time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, John Hiester Chevrolet Lillington Team