Mossy Nissan Kearny Mesa

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
57 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 5, 2019

    I came to this dealership last week and started dealing with one of their saleman named Eddie. I told him that I was just shopping around at that time... because I was waiting for my refi loan to clear. When my loan cleared I called Eddie back and asked if he was at work because I was ready to buy. Eddie said that he was off that day but he can come in to help me. So I waited for him to show up because I wanted him to get the commission from the sale since he already started helping me the week before. When we couldn’t agree on the price, he got upset and told me that he came in from his dayoff for nothing. He said to me “you’re not a buyer, you’re a joker” Worst customer service ever. I’ve been to other dealerships, including other Mossy Nissans, and have never been treated this rudely when deals don’t get made. I tried calling customer service to complain and all of a sudden no one was answering my call. I would never recommend this dealership to anyone ever.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Esal, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about y...our experience. Please reach out to us at (858) 565-4411 at your earliest convenience and we will do our best to resolve this with you.

  • 5.0 out of 5
    October 29, 2018

    Had a great experience! Every thing quick and no games. Bob Mesler helped me from start to finish and made me really love the car I picked.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 17, 2014

    Good customer service & staff in knowledgeable. I would recommend Mossy Nissan!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2018

    Naim was very helpful and respectful. He helped us find a car that suited our needs for the right price. Everything was explained out and made very easy... to understand.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 3, 2018

    Have to say this was the best shopping experience I’ve ever had thanks to Julio we will definitely sending family to him and will be buying more from him

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 30, 2018

    Ive gone to hundreds of dealerships and ive never received the treatment i did from the workers from Mossy Nissan, especially Eddie. I didn't know what... exactly I was looking for but he was so patient and made the process easier. Will definitely recommend and come back in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2018

    Gracias Salvador gochez,por tu ayuda...me gusta mucho y me gusta manejarlo mucho y a todas partes.ya ni camino...gracias otra vez.y te mandaré a toda mi... familia.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 30, 2018

    Great customer service and experience purchasing our Nissan Versa. We worked with Butch Peachy and he provided us with a fantastic experience. Butch is... very knowledgeable about the product and honest with costumers. I would definitely work with him again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 30, 2018

    Butch Peachy goes far above and beyond. He will answer questions and provide quintessential service weeks, months, and years after the sale. It has been... refreshing to work with Butch as my salesman on several purchases during the past two decades. He is knowledgable about all vehicles and has integrity.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 29, 2018

    I bought a new rogue the other day from Mark Alcaraz and i got an even better deal than I expected they didnt have the car i wanted so they gave me a... great deal on an even better rogue an unexpected surprise i couldnt be more stoked.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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