I came to this dealership last week and started dealing with one of their saleman named Eddie. I told him that I was just shopping around at that time... because I was waiting for my refi loan to clear. When my loan cleared I called Eddie back and asked if he was at work because I was ready to buy. Eddie said that he was off that day but he can come in to help me. So I waited for him to show up because I wanted him to get the commission from the sale since he already started helping me the week before. When we couldn’t agree on the price, he got upset and told me that he came in from his dayoff for nothing. He said to me “you’re not a buyer, you’re a joker” Worst customer service ever. I’ve been to other dealerships, including other Mossy Nissans, and have never been treated this rudely when deals don’t get made. I tried calling customer service to complain and all of a sudden no one was answering my call. I would never recommend this dealership to anyone ever.
Esal, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about y...our experience. Please reach out to us at (858) 565-4411 at your earliest convenience and we will do our best to resolve this with you.
Had a great experience! Every thing quick and no games. Bob Mesler helped me from start to finish and made me really love the car I picked.
Good customer service & staff in knowledgeable. I would recommend Mossy Nissan!
Naim was very helpful and respectful. He helped us find a car that suited our needs for the right price. Everything was explained out and made very easy... to understand.
Have to say this was the best shopping experience I’ve ever had thanks to Julio we will definitely sending family to him and will be buying more from him
Ive gone to hundreds of dealerships and ive never received the treatment i did from the workers from Mossy Nissan, especially Eddie. I didn't know what... exactly I was looking for but he was so patient and made the process easier. Will definitely recommend and come back in the future.
Gracias Salvador gochez,por tu ayuda...me gusta mucho y me gusta manejarlo mucho y a todas partes.ya ni camino...gracias otra vez.y te mandaré a toda mi... familia.
Great customer service and experience purchasing our Nissan Versa. We worked with Butch Peachy and he provided us with a fantastic experience. Butch is... very knowledgeable about the product and honest with costumers. I would definitely work with him again.
Butch Peachy goes far above and beyond. He will answer questions and provide quintessential service weeks, months, and years after the sale. It has been... refreshing to work with Butch as my salesman on several purchases during the past two decades. He is knowledgable about all vehicles and has integrity.
I bought a new rogue the other day from Mark Alcaraz and i got an even better deal than I expected they didnt have the car i wanted so they gave me a... great deal on an even better rogue an unexpected surprise i couldnt be more stoked.