Norm Reeves Toyota San Diego

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
107 lifetime reviews.

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  • 5.0 out of 5
    April 10, 2021

    Ray P. Who helped me with purchasing a New Camry was the ultimate professional. He was not only friendly but honest and in no way pushy. Definitely recommending... Norm Reeves Toyota to friends and family and will go back again... hopefully not too soon though.

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    Shopped for a new car
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  • 1.0 out of 5
    April 5, 2021

    Moises tried to tell us that nobody is selling Tacoma at Msrp price and he needed to. Add a $5000 increase. This is a lie others dealers in county are... not doing that. . When the manager came out to try to lower the increase to only $2000. After we declined and we offered Msrp he would only do that if we added. Alarm , gap insurance and extended warranty. This was very bad service, don’t get fooled. Do your homework and shop around not all car sales persons are shady

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    Does not recommend this dealer
    Shopped for a new car
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  • July 11, 2015

    George Reyes was the salesperson who helped me during the time it was in San Diego Toyota. Mr. Reyes was very attentive with my needs and was very professional.... After we had closed the deal, Mr. Reyes continued to show exceptional customer service and two days after I had bought the vehicle, he called to follow up with me to make sure that I was happy and everything with the vehicle was working properly. HAPPY CUSTOMER!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Donnie, we're so glad you enjoyed your experience at Toyota San Diego with George! Thank you for taking the time to write us a positive review. If ...you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon!

  • 5.0 out of 5
    March 30, 2021

    Outstanding work! They dealt with the insurance company, arranged and contacted enterprise for car rental and completed the work in a very timely manner.... You can't tell there was ever any damage it looks great!

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    Came in for service or repair
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  • 5.0 out of 5
    March 28, 2021

    I had an excellent experience leasing a new Venza. Adrian and Jorge did an great job explaining the various aspects of the lease and my options.

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  • 5.0 out of 5
    March 27, 2021

    This Toyota dealer has always been fair and honest. I would recommend Robert Farr as their service advisor always. Thank you for the great service.

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  • 5.0 out of 5
    March 26, 2021

    I don't understand timing. I'm sure (Javier?) is a great tech not clear on why it took all day to check fluids and update Apple Car play. Wanted to keep... truck overnight to review if hinge needed paint. I see that as ridiculous. We agreed get the part and then review. This is frustrating to me as piece may need paint. So his plan was to keep my truck for two days and then if needed paint we could schedule another day to come in. I get I'm not the only customer just seems like after all these years of service you'd come up with a better option. Either way I'm sure I'll be back for service

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    Came in for service or repair
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  • 5.0 out of 5
    March 25, 2021

    Thanks 😊 Good job, accurate let me out of this review b b n n n f d s a svd ufv kb rvufx. J d Thanks

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  • 5.0 out of 5
    March 17, 2021

    Agradezco mucho a salvador k fue muy atento y me ayudo mucho con hablar con mi aseguranza gracias x sus servicios le doy un 10 de excelente trabajo

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  • 5.0 out of 5
    March 15, 2021

    Gracias Norm Reeves Toyota San Diego por el excelente servicio y atención especialmente a Mr. Q Holt siempre me ha atendido amablemente y sabe muy bien... su trabajo todo a tiempo y explica lo que necesita el vehículo gracias nuevamente.

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