Our clients have high expectations for their vehicles, and equally high expectations about the dealership professionals who serve them. USA CAR EXPO is widely recognized to be among the best in quality, reliability, value and customer satisfaction in both sales and service.
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"Best preowned cars in Texas"
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Found the truck I wanted online and went directly to the dealership the next day. Upon arrival I spotted the truck right out front. Approached the vehicle... and did a quick inspection, then the truck started. Walking up to the truck was Ro. The salesman Ro simply handed me the keys and said have a look. He was never pushy or trying to sale me. Very respectful and told me everything about the truck I wanted to know. I then proceeded on a test drive, everything was perfect. Back at the dealership Ro introduced my wife and I to AZ the general manager and finance guy. All I can say is AZ is first class all the way. Began paperwork, we were in and out in about and hour. Thank you Ro and Az for a pleasant and great car buying experience. You have a customer for life. Can’t wait to buy the next one!!!!!!
Bought used car. Great service from Ramon Lopez. Process was quick and easy.
They were awesome!!! Super helpful and made things easy for us. No pressure sales. Would definitely buy another vehicle from them!
These guys sold me a wrecked truck. I asked them to send me pictures of all the damages that were visible since I was buying online. Well they sent me... pictures of all the rock chips and scratches but fail to show me the part that was wrecked. My truck also arrived with no vin numbers on the doors. Would not recommend this dealership to anyone.
Hi Christopher, we're sorry to hear you had a bad online shopping experience with us. In the past 8 years that USA Car Expo has been in business we ha...ve built a reputable name for ourselves not only locally but nationwide and not once have we've ever been accused of selling "Wrecked" vehicles. As you can see from our other reviews, we pride ourselves in providing not only great customer service but also a quality product. Our team has gone above and beyond to provide you peace of mind in helping you make your best online car buying decision by providing you with over 50 photos, A full walk around video of the exterior, interior, undercarriage, and motor. We even gave you the opportunity to bring in your own pre-sale inspection company to inspect the truck before buying it, which you decided not to do. Our product speaks for itself, we have nothing to hide. You mention that we are nowhere to be found but yet forgot the part where our GM had spoken to you several times on the phone trying to help you find a solution to your problem but no matter what we said or did you refused to cooperate. We take our reputation very serious and when a customer isn't 100 percent satisfied with our service we do everything we can to make things right as we truly believe we did with you.
Man these guys know how to take care of there customers. I purchased one of the vehicles and I will only do business here. The sales man Ramon is the best... very laid back and not pushy. The finance process was 35 minutes which is a breeze compared to a dealership and not to mention how great of rate Will was able to get me in with the credit Union,warranty, etc. I love the truck I got and my wife also agreed..keep up the great services guys! God bless
Poor Morals and Standards result in Bad Business. The Behavior I witnessed from staff during my visit is exactly why small establishments like this have... a problem going up against mainstream car dealerships..Disgusted and further action will be taken place.
One of the best Car dealerships around, Customer service Excellent, Guys were very cool and friendly and did what they could to make sure i was happy and... left with the vehicle i wanted
I was looking for a nice used car with not too many miles. I found what I was looking for. Great service and nice dealership. Ramon Lopez was very helpful.
I’ve finally found the perfect place to buy my car! The internet sales representative Ramon Lopez really guided me through the fast and easy process.... I was approved in minutes! Great dealership. I wil be back.
Excellent service I’ve been looking for my next purchase. And Kevin took the time to advice me about the car that I was looking for. He was very patient... with me, and answer all my questions. Overall, the service was great even though I didn’t buy anything. Good job!