Palm Springs Hyundai

Reviews

5.0 out of 5 5.0
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 15, 2018

    For anyone looking to purchase or lease a vehicle, please RUN, don't walk to Palm Springs Hyundai and meet Matt Valen. You won't be sorry! ... No hassle, no haggling, no bait & switch, no pressure, no tag team intimidation tactics. Matt brings an extraordinary level of service that I have never experienced in any previous car dealership visit, and exemplifies what the car buying experience should be. His customer service is so far above and beyond any expectation, I wanted to let everyone know that there really can be a fun, non stressful car buying experience! Not only did he exceed what I was looking for, he made it incredibly easy and very fast. In less than 24 hours, and less than 1 hour of my time invested, he offered to personally deliver my new vehicle so I wouldn't have to leave work! Who does that?? Miracle Matt, that's who!! My beautiful brand new Tucson SEL Plus just might be my dream car! Thank you, Matt!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2017

    Great experience at Palm Springs Hyundai. Thank you Matt for great customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Awesome, we're really happy to hear that Matt took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from o...ur customers. Thanks again and we look forward to being here when you need us next!

  • 5.0 out of 5
    May 20, 2017

    The gentlemen that assisted me in the process of getting me into my new Elantra made this a great experience. They were concerned with all my needs, answered... all questions and were very thorough in letting know all my vehicle. Thanks Todd, Garrett and Patrick.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're so glad to hear about your last experience with us and that you were fully satisfied with your car buying experience. Thank you so much for taki...ng the time to share with us. We look forward to being here when you need us next.

  • 5.0 out of 5
    March 10, 2016

    I am a customer at Palm Springs Hyundai for over a year. The service department is excellent. Last week I brought my car for a air bag problem. Anthony... check me in and took care of my car. With in an hour my car was done. Anthony was very professional and welcoming. made me feel comfortable to leave my car with him. It is very good feeling to know that George, the service manager over sees the service department to operate very efficient. Thank you, Anthony and George. Ehud Gruen, a very satisfied customer

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy to hear you had another pleasant visit to our service department. We know you are a loyal customer and we appreciate it. Thank you so muc...h for sharing this awesome review with us and I will be sure to pass your kind words on to the whole service team. Your recommendation and five-stars are greatly valued and we welcome you back anytime we can be of assistance to you again. Trey Wiley General Manager

  • 4.0 out of 5
    September 15, 2014

    The experience was good, i named my price and all was agreed almost immediately however, did have to lower the price slightly to account for a couple of... "mandatory fees" but in the end still kept their promise to to "Total" agreed price. Very helpful staff, i am from Canada so a few different requirements and designations for required paperwork but was in and out and on the road within 3 hours which i thought was very good. A very nice bonus was the full tank of gas, not sure if this is common in Palm Springs but in Canada they stopped this probably 20 years ago! Only had the car a week but so far, so good.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 18, 2013

    This was the best car buying experience I have ever had in almost 50 years of buying cars. I was never rushed, nor pushed and was allowed to go at my own... pace. There was no going back and forth on price and I got what I wanted on my trade in. The atmosphere was very relaxing and people at the dealership were friendly and helpful without going overboard. Several of my neighbors have bought cars there and also said they had a great experience. I would certainly recommend Palm Springs Hyundai and Joel Myden, my sales person.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2013

    My Elantra broke down last month, so I had it towed to P.S. Hyundai. They did a diagnosis and found out that I needed a new engine. George and Shawn in... the service department went above and beyond to arrange for an entire new engine to be replaced at no charge. They paid for a rental car for me and made sure that I was well taken care of. I highly recommend taking your car here to be serviced. I know I won't be taking my car anywhere else. Thank you, Shawn and George, for reminding me why I bought a Hyundai in the first place; a great warranty (the exceptional customer service was definitely an added bonus)!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 8, 2013

    This was a delightful experience. Extremely professional, but felt at ease the entire time. Actually purchased one Sonata and leasing another. 3 neighbors... have now bought from this dealership and ALL are very pleased. Best price, sales experience, and wonderful service. (one oil change and low tire pressure in 1 year was 39.00 w/coupon) Will definitely return to buy another in the future and refer everyone to experience a great sales experience and fantastic prices. Other negative reviewer on here seems way out of place. Definitely! NOT my experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 22, 2012

    I LIVE IN SAN DIEGO,LOCAL DEALERS COULDNT FIND ME THE CAR I WANTED,CALLED PALM SPRINGS AND THEY WERE ABLE TO FIND ME THE CAR AND I GOT A BETTER PRICE.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    January 12, 2012

    I have called, emailed, and attempted to contact an online sales representative several times. All I have received is a pre-written email response. Very... unprofessional.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?