Reviews
Drew the sales guy, Steve the finance guy, Johnny the
Drew the sales guy, Steve the finance guy, Johnny the concierge guy, Amber the acquisition lady, Maynar the window tinting guy, the other finance guy I am so sorry I did not catch his name.......ALL FANTASTIC. Beyond kind, helpful, takes an interest in customers as human beings. I love my new Rav4.
Drew the sales guy, Steve the finance guy, Johnny the
Drew the sales guy, Steve the finance guy, Johnny the concierge guy, Amber the acquisition lady, Maynar the window tinting guy, the other finance guy I am so sorry I did not catch his name.......ALL FANTASTIC. Beyond kind, helpful, takes an interest in customers as human beings. I love my new Rav4.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate the fact that they don’t operate on
I appreciate the fact that they don’t operate on commission but I had a bad experience. They forced in several garbage services / add-ons to the used vehicle and failed to mention these online. They also were selling a car as certified pre owned which very clearly did not meet Toyota’s CPO requirements. Alan, who showed me the car, was friendly. Overall disappointing
I appreciate the fact that they don’t operate on
I appreciate the fact that they don’t operate on commission but I had a bad experience. They forced in several garbage services / add-ons to the used vehicle and failed to mention these online. They also were selling a car as certified pre owned which very clearly did not meet Toyota’s CPO requirements. Alan, who showed me the car, was friendly. Overall disappointing
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com
Called for price on transmissions service,quoted 349.
Called for price on transmissions service,quoted 349. At appointment was jacked up to 385.00 , had 20% coupon. Dealership didn’t honor quote. Maybe if I didn’t have coupon? Not pleased with bait & switch tactics!
Called for price on transmissions service,quoted 349.
Called for price on transmissions service,quoted 349. At appointment was jacked up to 385.00 , had 20% coupon. Dealership didn’t honor quote. Maybe if I didn’t have coupon? Not pleased with bait & switch tactics!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com
Fine.
Fine. Jon was very helpful. He explained. Everything I asked and it was easy to work with him I’m
Fine.
Fine. Jon was very helpful. He explained. Everything I asked and it was easy to work with him I’m
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Came in for oil change.
Came in for oil change. My lift struts where broken when you open the hood. No one bothered to tell us about it. And my motor mount was cracked all the way through. No mention of that either. Very disappointed in Toyota of the desert. I have been coming for 13 years but will have to rethink that.
Came in for oil change.
Came in for oil change. My lift struts where broken when you open the hood. No one bothered to tell us about it. And my motor mount was cracked all the way through. No mention of that either. Very disappointed in Toyota of the desert. I have been coming for 13 years but will have to rethink that.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com
Teo did a great job of explaining and answering questions
Teo did a great job of explaining and answering questions we had and clarifying what we didn't understand
Teo did a great job of explaining and answering questions
Teo did a great job of explaining and answering questions we had and clarifying what we didn't understand
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mis más sinceras felicitaciones para todo el personal de
Mis más sinceras felicitaciones para todo el personal de Toyota of the Desert por una buena atención tanto a mí como persona como a los vehículos te llevamos al servicio
Mis más sinceras felicitaciones para todo el personal de
Mis más sinceras felicitaciones para todo el personal de Toyota of the Desert por una buena atención tanto a mí como persona como a los vehículos te llevamos al servicio
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good Todo el tiempo que el me atiende es amable y
Good Todo el tiempo que el me atiende es amable y servicial con lo que necesita el carro
Good Todo el tiempo que el me atiende es amable y
Good Todo el tiempo que el me atiende es amable y servicial con lo que necesita el carro
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for regular maintenance, they had me in and out
Came in for regular maintenance, they had me in and out in about an hour! Staff are all friendly!
Came in for regular maintenance, they had me in and out
Came in for regular maintenance, they had me in and out in about an hour! Staff are all friendly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, Jesus Ramirez was a very helpful and
Great service, Jesus Ramirez was a very helpful and professional very knowledgeable man and easy to understand. I will definitely recommend him. Thanks
Great service, Jesus Ramirez was a very helpful and
Great service, Jesus Ramirez was a very helpful and professional very knowledgeable man and easy to understand. I will definitely recommend him. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair