Toyota of the Desert

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
59 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    December 17, 2019

    The May 19th review and response.This is a pure joke. Caridi who responded with a canned reply, is no manager.He is a salesman that had to go to managers... to get info and permissions and never followed up nor kept his promise.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2019

    John was very professional and friendly. I greatly appreciate John taking extra time to explain our options and the patience he had while doing this with... two small kids in the room.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 16, 2019

    They were outstanding and made us feel welcome. Even the service was excellent. I would recommend anyone to them. There Facilities were clean and they... even washed our car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 22, 2019

    I was appalled by the rudeness of the service rep. I left and will never return. I sought service elsewhere. Toyota has been very disappointing.

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2019

    I inquired through the website and JD BUNNEL called right away. Helped me get a new car that fits my budget and car that I like, Jose Orozco finance director... is awesome! He gave us good discount on services. This Toyota has great inventory too!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 19, 2019

    Very little help, overpriced and unwilling to deal.....Management is unresponsive and failed to follow up....Very Dissaponted that this deler based on... reviews and their dealership seeme promising but it's smoke and mirrors....

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, we apologize that we as a dealership and staff were not able to meet your expectations. Please email me at anthonyc@kengarff.com if you have anyth...ing you wish to address further or if you have any questions, I would be happy to do what I can to help you out, thank you. – Anthony Caridi, General Manager

  • 5.0 out of 5
    April 1, 2019

    Awesome!! 3rd car Teo sold to us. Would come back for future vehicles. Easy process and explained everything in detail. Highly highly recommended!! Thank... you again!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2019

    Service is always great there we lease our cars. Wonderful salesman have coffee there and relax wall they fix the car which is always good.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 24, 2018

    I was told that this dealership would pull certain numbers for me in order to earn my business. So I drove 2 hours since they promised me a big deal.... Never pulled the number they promised in the email and delivered peanuts. The finance department acts like he's doing you a favor. When I could do everything he's doing myself through my bank in half the time.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2018

    I purchased my Camry from Toyota of the Desert & was very impressed by the staff & service. I drive an hour to bring my car back for all service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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