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BMW of Palm Springs

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

BMW of Palm Springs Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2015

Welcome to BMW of Palm Springs! We are proud to be a member of the indiGO Auto Group family and to serve the Palm Spring

...

s, Ontario, Riverside and Murrieta, CA areas. Whether you're visiting to explore our new BMW cars, pre-owned BMW cars, or to have your current car repaired in our BMW service center, we are looking forward to working with you. At BMW of Palm Springs, we work tirelessly to exceed our customer expectations and ensure that each of our customers walk off our lot feeling satisfied. We look forward to working with you at our BMW dealership near Murrieta, CA!

"Indigo Auto Group, serving all of Southern California!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
445 lifetime reviews. Includes reviews of BMW of Palm Springs from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    December 2, 2020

    This is my first BMW and I was totally regretting the purchase when I first came in contact with the Palm Springs service department. I bought the car... in Orange County, but live in PS. Very disorganized and a disappointing customer experience. Ultimately the car was repaired well, but way too much chaos. Unfortunately they are the only game in town.

    3.0 out of 5
    Customer Service
    5.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2020

    Excellent service and communication. Sandra is a pleasure to work with! My vehicle was serviced on time and efficiently. Staff is friendly and very professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sandra Thompson

    Service Advisor

    (4.9) 81 reviews

  • July 22, 2017

    Chuck Thomas went out of his way to help procure an order allocation for the 2018 M550i Xdrive. He took me through the process and keeps me updated. ... He is extremely knowledgeable about BMW and explained everything in detail. I recommend Chuck to anyone.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 25, 2020

    The entire team and process of purchasing our new BMW especially Paul our salesperson was exceptional and exceeded our best experience and expectations!... 5-Star truly earned.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brad Williams

    Client Advisor

    (4.7) 22 reviews

  • 5.0 out of 5
    November 19, 2020

    Very efficient and safe. We were shuttled back and forth to our house on time! Informative and completed on time. Courteous! We appreciate the service!

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Hapner

    Service Advisor

    (5.0) 64 reviews

  • 5.0 out of 5
    November 14, 2020

    Savanna took great care to get all the problems resolved with my x1. Good job and great communication. Follow up was also outstanding when I left something... in the loaner.

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review! We're happy that Savanna provided great care and communication during your service! We can't wait to have you return ...for future services with Savanna and BMW of Palm Springs!

  • 5.0 out of 5
    November 12, 2020

    I went in for routine maintenance with the understanding that there were no loaner vehicles available. Initially the car was to be ready that same day,... but when it wasnt Sandy provided a loaner while the service was being performed. On top of that daily updates were provide

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    BMW of Palm Springs

    Our service staff and Sandy are prepared to have you in and out for your service visit and provide updates throughout your service! We appreciate your... patience through the process and hope to see you again soon!


    Worked with:
    Sandra Thompson

    Service Advisor

    (4.9) 81 reviews

  • 3.0 out of 5
    November 11, 2020

    Took my leased BMW in for service. I had to call the service dept daily to find out the status of the car. No loaner car given for 6 days at the dealership.... No bueno.

    3.0 out of 5
    Customer Service
    4.0 out of 5
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    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    BMW of Palm Springs

    Thank you for your review. We are always open to suggestions and feedback of ways to continue improving our customer service experiences. We would lik...e to apologize that your service was not the positive experience that we aim to deliver. If there is anything else that we can do or if you would like to further discuss your recent experience with us please contact our Service Manager, Veneisha Foster at 760-969-4874 or at vfoster@indigoautogroup.com. Thank you again for your feedback and we hope to speak with you soon.


    Worked with:
    Sandra Thompson

    Service Advisor

    (4.9) 81 reviews

  • 5.0 out of 5
    November 10, 2020

    Sandy is helpful, friendly, and a real pro every time I visit. I really appreciate the videos they take to show me what's happening under the hood. A great... service experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sandra Thompson

    Service Advisor

    (4.9) 81 reviews

  • 5.0 out of 5
    November 9, 2020

    Best service department ever! Sandy is amazing! Always gets the job done! Great service with a smile! Sandy is very knowledgeable about all parts and service... and always goes out of her way to accommodate.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    BMW of Palm Springs

    Thank you for your great review! We agree that Sandy is amazing! She loves to share her knowledge and have your vehicle leave in amazing condition! We... appreciate your awesome feedback about Sandy and look forward to seeing you visit her and our service drive again soon!


    Worked with:
    Sandra Thompson

    Service Advisor

    (4.9) 81 reviews

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