Reviews
Sales person was great to work with and finance was a
Sales person was great to work with and finance was a breeze to handle. All in all I will use Crossroads Ford from now on
Sales person was great to work with and finance was a
Sales person was great to work with and finance was a breeze to handle. All in all I will use Crossroads Ford from now on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with this dealership.
Great experience with this dealership. Would definitely recommend to anyone looking to purchase a vehicle. They had a great selection of both new and used.
Great experience with this dealership.
Great experience with this dealership. Would definitely recommend to anyone looking to purchase a vehicle. They had a great selection of both new and used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patsy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Purchased using online tools and a couple phone calls for
Purchased using online tools and a couple phone calls for a quick easy purchase with delivery to my location. Smooth, easy and completely satisfied.
Purchased using online tools and a couple phone calls for
Purchased using online tools and a couple phone calls for a quick easy purchase with delivery to my location. Smooth, easy and completely satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
The gentleman who took my info was pleasant and patient
The gentleman who took my info was pleasant and patient with me as was Antonio who explained my repair. I was pleasantly surprised as I had expected the cost to be more and a wonderful job by Todd who did the repair. Then another surprise as my car was delivered to my home. I’m in my late 70’s and the whole experience was a joy and I recommend them highly. My thanks to each of you for jobs well done.
The gentleman who took my info was pleasant and patient
The gentleman who took my info was pleasant and patient with me as was Antonio who explained my repair. I was pleasantly surprised as I had expected the cost to be more and a wonderful job by Todd who did the repair. Then another surprise as my car was delivered to my home. I’m in my late 70’s and the whole experience was a joy and I recommend them highly. My thanks to each of you for jobs well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
F150 purchase
Great experience. Grant Moore, the salesman was thorough and knowledgeable. Easy to deal with and not pushy.
F150 purchase
Great experience. Grant Moore, the salesman was thorough and knowledgeable. Easy to deal with and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rishi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Mrs Brantley
Awesome experience and so easy! Keith in sales and Gene in parts bend over backwards for their customers!
Mrs Brantley
Awesome experience and so easy! Keith in sales and Gene in parts bend over backwards for their customers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephanie, thank you for your kind words and this wonderful review! If there is anything else we can do to assist you, please let us know! Take care!
Got Me a Truck
Everyone was very friendly. The salesperson was easy to work with and I felt no pressure to buy.
Got Me a Truck
Everyone was very friendly. The salesperson was easy to work with and I felt no pressure to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michele, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
10/10 experience
Lee was so incredibly helpful in the process! This was my first time buying a car on my own and he helped me get the exact car I wanted. I highly recommend Lee!
10/10 experience
Lee was so incredibly helpful in the process! This was my first time buying a car on my own and he helped me get the exact car I wanted. I highly recommend Lee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Ford Truck 350 Dually
My Name is Aaron Moreno. I recently purchased a vehicle from ford on Indian trail. Overall my experience was fantastic. Everyone was nice, friendly and the process moved at a decent pace. The reason for why I submitted 4 out of 5 stars is because there was not a lot of options to choose from. I went in looking for a four door work truck. Overall, the vehicle we ended up purchasing turned out to be a great fit for our needs. I would like to shout out Oscar for assisting us throughout the entire process. Thank you for your time.
Ford Truck 350 Dually
My Name is Aaron Moreno. I recently purchased a vehicle from ford on Indian trail. Overall my experience was fantastic. Everyone was nice, friendly and the process moved at a decent pace. The reason for why I submitted 4 out of 5 stars is because there was not a lot of options to choose from. I went in looking for a four door work truck. Overall, the vehicle we ended up purchasing turned out to be a great fit for our needs. I would like to shout out Oscar for assisting us throughout the entire process. Thank you for your time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
New vehicle purchase
The day my vehicle arrived the dealership had it ready for pick up in 2 hours.
New vehicle purchase
The day my vehicle arrived the dealership had it ready for pick up in 2 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Justin, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!