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Reviews

4.9
80 lifetime reviews.
  • LaFontaine Ford Rocks

    Didn't have an appointment I just stopped in because my check engin light was in. They worked me into their busy day and diagnosed my vehicles pr...

    Dealer Response

    Hi Amy! We are happy that we were able to get you in and get your vehicle fixed within a day. I will be sure to pass along your review to our serv...


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    Didn't have an appointment I just stopped in because my check engin light was in. They worked me into their busy day and diagnosed my vehicles problem and had it fixed within 6 hours. I will definitely be using LaFontaine Ford again for all my cars needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Amy! We are happy that we were able to get you in and get your vehicle fixed within a day. I will be sure to pass along your review to our service team letting them know how satisfied you are. Come see us again soon! - Shelbi P.


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  • Fine Service at LaFontaine of Lansing

    Routine service was done promptly. Michelle was helpful and informative. It was another good experience at LaFontaine.

    Dealer Response

    Thank you for rating us with 4 stars Nick. If there was anything more we could have done to make it worthy of all 5 stars we would like to learn w...


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    Routine service was done promptly. Michelle was helpful and informative. It was another good experience at LaFontaine.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for rating us with 4 stars Nick. If there was anything more we could have done to make it worthy of all 5 stars we would like to learn what it is; feel free to email me at cdierschow@lafontaine.com. Thank you again for being a part of the Family Deal. -Cassy D.


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  • All Recalls Checked!

    Brought car in for recall service. Service completed, but found another recall when I finally got my phone to sync with my car. It seems that th...

    Dealer Response

    Thank you for rating us with 4 stars Sharon. If there was anything more we could have done to make it worthy of all 5 stars we would like to learn...


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    Brought car in for recall service. Service completed, but found another recall when I finally got my phone to sync with my car. It seems that that would have shown up when the VIN number Entered?

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for rating us with 4 stars Sharon. If there was anything more we could have done to make it worthy of all 5 stars we would like to learn what it is; feel free to email me at cdierschow@lafontaine.com. Thank you again for being a part of the Family Deal. -Cassy D.


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