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"Big Selection....Small Price"
Rude guy in the office became irritated when I tried to start talking price. We were leaving for a test drive and when he heard me mention price, stopped... and put the dealer tag back in the drawer. What a jerk.
Highly recommend staying away. Bought a car from Raleigh pre-owned and had a decent experience at first; however, the car had nothing but problems soon... after. The A/C had a large leak and the A/C only worked for about a week after the purchase, indicating that someone just charged the A/C long enough to get rid of it, rather than fix it. The worst part is that within a few weeks of owning the car, a check engine light popped up and upon diagnosing the problem I discovered LARGE amounts of metal in the oil. They sold me a car with the engine coming apart. I called them, trying to give them a chance to make it right, and was told they would do their best to help me out and they'd call the next day to work out details. A couple days after hearing nothing back, I called them back, only to be told "we discussed it, and there's nothing we can do for you." Now I am out $3000+ for a new engine and other parts, and this is doing the labor myself. This would be a $5000 or more bill from a dealership. All this happened within weeks after returning home from a deployment. This is not the welcome home I had hoped for. Take your business elsewhere.
Talked to roger over the phone since I live 2 and a half hours away! Asked him to drive the car I was interested in and let me know if it had any faults.... I didn't want to come that far and go home without a car like I did the week prior at a different dealership! He was honest and truthful with me in all regards on the way the vehicle performed ! When I got there and test drove it myself his word stood true! Laid back atmosphere friendly and personable! The car was clean and ready to go with enough gas to get me home and enjoy the vehicle great lot I highly recommend !
PLEASE DO NOT SPEND YOUR HARD EARNED MONEY AT THIS ESTABLISHMENT!! GO SOMEWHERE ELSE. TERRIBLE CUSTOMER SERVICE AND DISHONESTY!!! I was looking to purchase... a Hyundai Elantra. Upon starting the vehicle the eps light was on. I mentioned it to my initial salesman (John) and his response was that the light should be easy to reset (no interest in fixing the problem, only getting the light to go off). I took it for a test drive and to a mechanic for a pre-purchase inspection where I was told the car had a few codes come up, it looked like they had tried to reset the lights for the codes, and ultimately the transmission needed to be replaced. I came back to the dealership with the results from the mechanic and I was ready to negotiate. John was busy so I spoke with another salesman (short, thin, older, caucasian man) who then tried to "man-splain" the codes to me and how they were not serious fixes. He also used a machine to look at the codes on the car himself and nothing showed up (which lets me know they are altering things like that. If it showed up on the mechanic's machine it should be on theirs). He refused to accept that the transmission was no good, and PROCEEDED TO SPEAKING OVER ME as I am trying to tell him what the mechanic said. He accused the mechanic of just trying to create business for himself. At this point the conversation is loud. After multiple attempts to be allowed the space to speak uninterrupted, he stopped talking and looked around avoiding eye contact as I spoke (I kid you not.) I told him my offer and he wasn't willing to negotiate, so I get up to leave. I go to my car and then I realized I didn't get his name for this review (hence why I'm identifying him as short & thin older caucasian man). He is walking toward me to apologize for how he spoke to me. I then asked for his name for the review which he refused to give me. I then return back into the location where John tried to mediate the situation, but it was already unsalvageable by then. I explained to John what happened while the STOCM continued to speak loud with me-I had to repeatedly ask him to stop speaking to me. He also told me he was about to CALL THE COPS on me. John would not give me the man's name either. Another couple who was looking for a car saw the whole thing, they got up and left. YOU DESERVE BETTER!! ALWAYS GET A CAR INSPECTED BY AN OUTSIDE SOURCE BEFORE SIGNING ANYTHING.
Been loving my 2010 328i BMW for almost a year. A car with higher miles, but to this day, has been the most reliable "used car" I've ever... owned. Countless road trips since purchasing. BONUS POINTS: Got a great price for my trade in! Super grateful to the team behind it all, thanks for your help from start to finish! 5*'s!
I called them last week to ask about a truck and Katherine answered every question I asked. She even took undercarriage pictures and emailed them to me.... I drove 21/2 hours from Charlotte the next day to find theparked in the from of the building waiting for me. It was exactly what Katherine describ
Thank you raleigh preown for help me find that car to fit my lifestyle and wants. The customer service was excellence. I drove From Charlotte nc to purchase... my car
My wife clanand I went shopping for a used car for our 16 year old and we ended up buying a very nice 2010 Volvo C70 and our daughter loves. Great staff,... great car at a great price and a great experience Clayton,NC
Bought my infiniti here and the process was painless from the get go. No pressure sales people and was able to get it checked out before buying. The mechanic... suggested new belts and Raleigh Pre Owned offered to either fix or take money off to help! So glad i came here, love my car!!!
I bought my lexus there last week. I love it. Great people to work with! I recommend this dealer to everyone shopping for a used car.