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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Chris Cerda and Jack Daniels Audi Paramus made my car...

Chris Cerda and Jack Daniels Audi Paramus made my car buying experience easy and were extremely helpful. Chris is someone I will continue to buy cars from in the future as he was personable, friendly and went out of his way to make the purchase happen. He is a person who follows up even after the car has been sold.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was an absolute pleasure to work with Louis. He went...

It was an absolute pleasure to work with Louis. He went out of his way to find us the perfect car. He took his time teaching us how to use the technology. I can’t say enough about him. My husband was so impressed with him he would not go anywhere else, he fully trusted that Louis would find us a car and he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sales person Justin Francisco worked hard for me. He...

The sales person Justin Francisco worked hard for me. He is trustworthy and patient and I would recommend him to any friend who wants an Audi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional sales and finance team. A knowledgeable and...

Professional sales and finance team. A knowledgeable and very friendly staff, I couldn’t imagine a better car buying experience. Thumbs up to Jack Daniels Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chris was professional, cordial, and had the right sense...

Chris was professional, cordial, and had the right sense of urgency when it came to us leasing our new car. We were in discussions for months but Chris was patient and it was a pleasure working with him. I will refer others to him as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Chris makes difference with his connect. Great asset to...

Chris makes difference with his connect. Great asset to have for organization! He gives complete support during sales cycle which us needed. Thanks a lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Alex was a great guy and made the process very easy. They...

Alex was a great guy and made the process very easy. They were having issues with their computer system so there were some delays wrapping things up but they offered me free Audi merch for the trouble and we’re incredibly apologetic. Would recommend Alex to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David Webster was great through the entire buying...

David Webster was great through the entire buying process, He has followed up with me several times after my purchase to make sure everything is going well. We are considering buying another car from him within the next 3 months first class experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I inquired about a Q5 last night at 8:00 and I was...

I inquired about a Q5 last night at 8:00 and I was happily surprised that Kim (internet mgr) answered all of my questions by spending over 2 hours with me on a Sunday night. Plus we worked out the price of The Q5 and also agreed on a price for my trade in. When I showed up to the dealer this afternoon Kim introduced me to Gent who was a very informative and helpful inside sales associate. Gent took the extra time to show me everything my new Q5 does. Plus he took extra time to set up my apple CarPlay! I don’t want to forget to mention Andy who is the finance manager who did an excellent job explaining all of that to me! Excellent customer service all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gent was patient and attentive and I truly appreciate his...

Gent was patient and attentive and I truly appreciate his effort in helping us get into new cars. He worked with us for 3 days straight to help my husband and I each find a vehicle that fit our needs and our budget. He worked tirelessly with us, even after his shift had ended to get both of us into the vehicles we wanted. My husband decided to finance an Audi A3, while I chose to lease an Audi Q3. I’m glad I made the choice to shop at Jack Daniels Audi Paramus. My husband and I are so happy with our experience and will gladly recommend it to anyone who is looking for a quality experience when shopping for an Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.