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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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It was an absolute pleasure doing business with Dolly...

It was an absolute pleasure doing business with Dolly Costa! I was an out-of-state customer, spotting a great looking car on the internet. But buying an expensive car on-line is hazardous to say the least. Dolly made it easy with prompt responses to questions on text and by calling. She arranged a FaceTime tour of the car pointing out any blemish inside and out. She literally crawled through the car and place the camera in every corner of that car! Further, Dolly asked the mechanic to put the car up on the lift, and Dolly gave me a look at the entire chassis, suspension, wheels, brakes, and engine bay. The mechanic also answered questions. The upshot of all of her personal customer service was a very confident purchase of a vehicle—no surprises! I highly recommend Dolly Costa as your representative to find your next vehicle. Mike F. Virginia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

From start to finish- I was super impressed with Gent and...

From start to finish- I was super impressed with Gent and everyone at Jack Daniels Audi! Gent was honest, responsive and kind. After having a negative experience with a different Audi dealership- I was nervous but was so pleasantly surprised by such great service. Highly recommend them!! 5 stars all around. Gent you rock!! I love my Q3!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great team, luis is a great saler make a deal with. Love...

Great team, luis is a great saler make a deal with. Love how the team work together to make the customer happy. Love how their work around customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am over the moon with Audi of Paramus. My sales person...

I am over the moon with Audi of Paramus. My sales person was Luis. Great experience from the moment we pulled in the parking lot, everyone was very attentive. Had a great experience purchasing my car at this location, and everything was done in under 3 hours. Definitely will be referring and coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I give Alex 5 stars across the board. Alex was amazing...

I give Alex 5 stars across the board. Alex was amazing patient and just super pleasant he is definitely great at his job. I’ll purchase a car from Alex anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I saw a Jeep for sale while riding on the highway....

I saw a Jeep for sale while riding on the highway. Kimberly helped me look at the Jeep and take a test drive within 5 minutes. While I was out she assessed my car for trade in. She was very responsive, informative and helpful without any of the high pressure common in the car industry! Ultimately I ended up not purchasing the vehicle but left with one of the best car shopping experiences ever. Thank you Kimberly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much Jonah! Your review means the world to us! Enjoy that Jeep! @jdaudiparamus

Justin made buying a car easy! No games or gimmicks!...

Justin made buying a car easy! No games or gimmicks! Would recommend him to anyone looking for a car. Thanks so much Justin you rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much Brianna! Your review is awesome! It means a lot to us and Justin @jdaudiparamus

We came to Jack Daniels Paramus to test drive a Q5 and we...

We came to Jack Daniels Paramus to test drive a Q5 and we were put in touch with Justin. His communication was great and he got us into a test car very quickly. Justin was knowledgeable about the vehicle and options and took time to understand what we wanted and why. He was able to locate a vehicle in stock with some additional options that would be nice to have. He and the team at Jack Daniels were able to make the numbers work. We were impressed with Justin and the dealership’s approach. There was no hard sell and it was the most transparent car buying process I’ve ever experienced. I would not hesitate to recommend Justin and I’ll be back in contact again when the lease on our other car is up for renewal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much amcgonnel! Justin is new and we are so glad you loved the experience he offers. See you for lease end! @jdaudiparamus

We had great experience buying a car at Jack daniel audi...

We had great experience buying a car at Jack daniel audi of Paramus. Justin was most honest sales associate ever. Recommen this place and Justin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Thanks so much Wonkang! Justin is new and we are so glad you loved the experience. @jdaudiparamus

Excellent attention to detail and smooth transaction -...

Excellent attention to detail and smooth transaction - well done! Luis was extremely helpful throughout the process and made sure we were satisfied. He followed up with all our questions and made the deal work for us. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much /E - we really appreciate it. @jdaudiparamus