Reviews
It was an absolute pleasure doing business with Dolly...
It was an absolute pleasure doing business with Dolly Costa! I was an out-of-state customer, spotting a great looking car on the internet. But buying an expensive car on-line is hazardous to say the least. Dolly made it easy with prompt responses to questions on text and by calling. She arranged a FaceTime tour of the car pointing out any blemish inside and out. She literally crawled through the car and place the camera in every corner of that car! Further, Dolly asked the mechanic to put the car up on the lift, and Dolly gave me a look at the entire chassis, suspension, wheels, brakes, and engine bay. The mechanic also answered questions. The upshot of all of her personal customer service was a very confident purchase of a vehicle—no surprises! I highly recommend Dolly Costa as your representative to find your next vehicle. Mike F. Virginia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From start to finish- I was super impressed with Gent and...
From start to finish- I was super impressed with Gent and everyone at Jack Daniels Audi! Gent was honest, responsive and kind. After having a negative experience with a different Audi dealership- I was nervous but was so pleasantly surprised by such great service. Highly recommend them!! 5 stars all around. Gent you rock!! I love my Q3!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team, luis is a great saler make a deal with. Love...
Great team, luis is a great saler make a deal with. Love how the team work together to make the customer happy. Love how their work around customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am over the moon with Audi of Paramus. My sales person...
I am over the moon with Audi of Paramus. My sales person was Luis. Great experience from the moment we pulled in the parking lot, everyone was very attentive. Had a great experience purchasing my car at this location, and everything was done in under 3 hours. Definitely will be referring and coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I give Alex 5 stars across the board. Alex was amazing...
I give Alex 5 stars across the board. Alex was amazing patient and just super pleasant he is definitely great at his job. I’ll purchase a car from Alex anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I saw a Jeep for sale while riding on the highway....
I saw a Jeep for sale while riding on the highway. Kimberly helped me look at the Jeep and take a test drive within 5 minutes. While I was out she assessed my car for trade in. She was very responsive, informative and helpful without any of the high pressure common in the car industry! Ultimately I ended up not purchasing the vehicle but left with one of the best car shopping experiences ever. Thank you Kimberly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much Jonah! Your review means the world to us! Enjoy that Jeep! @jdaudiparamus
Justin made buying a car easy! No games or gimmicks!...
Justin made buying a car easy! No games or gimmicks! Would recommend him to anyone looking for a car. Thanks so much Justin you rock!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much Brianna! Your review is awesome! It means a lot to us and Justin @jdaudiparamus
We came to Jack Daniels Paramus to test drive a Q5 and we...
We came to Jack Daniels Paramus to test drive a Q5 and we were put in touch with Justin. His communication was great and he got us into a test car very quickly. Justin was knowledgeable about the vehicle and options and took time to understand what we wanted and why. He was able to locate a vehicle in stock with some additional options that would be nice to have. He and the team at Jack Daniels were able to make the numbers work. We were impressed with Justin and the dealership’s approach. There was no hard sell and it was the most transparent car buying process I’ve ever experienced. I would not hesitate to recommend Justin and I’ll be back in contact again when the lease on our other car is up for renewal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much amcgonnel! Justin is new and we are so glad you loved the experience he offers. See you for lease end! @jdaudiparamus
We had great experience buying a car at Jack daniel audi...
We had great experience buying a car at Jack daniel audi of Paramus. Justin was most honest sales associate ever. Recommen this place and Justin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much Wonkang! Justin is new and we are so glad you loved the experience. @jdaudiparamus
Excellent attention to detail and smooth transaction -...
Excellent attention to detail and smooth transaction - well done! Luis was extremely helpful throughout the process and made sure we were satisfied. He followed up with all our questions and made the deal work for us. Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much /E - we really appreciate it. @jdaudiparamus