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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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David was very friendly, honest and an overall pleasure...

David was very friendly, honest and an overall pleasure to deal with. He was extremely accommodating and worked hard to earn my business. Was a seamless purchase and an overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi

I love Jack Daniels Audi! They know how to do business...

I love Jack Daniels Audi! They know how to do business and go above and beyond for their customers. Alex O’connor is exceptional, and I’d recommend him 100x over. He found me the car I was looking for and went above and beyond to do so! Just excellent service! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi

I had a good experience at Jack Daniels in Paramus. I was...

I had a good experience at Jack Daniels in Paramus. I was originally looking for a pre-owned Audi, but it didn’t work out, and Luis was able to get me a great deal on a brand new car. He was never pushy which is a plus for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi

Luis was my sales rep. He was courteous and approachable....

Luis was my sales rep. He was courteous and approachable. I picked up my car later in the week and the car was prepped in advance. Andy was the finance manager and walked me through the numbers and answered all questions I had. Overall pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review! -JD Paramus Audi

I just leased a Q5 with Luis. He was amazing. He gave me...

I just leased a Q5 with Luis. He was amazing. He gave me the price I needed And more. I was in a rush to pick up the car and he was so accommodating to get me out of the dealer with my brand new car on time. I’m so satisfied with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi

Great working with Kimberly! She made things easy from...

Great working with Kimberly! She made things easy from the first email. Audi Paramus is a great location with good people. We recommend checking them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi

I don't know if I can share how much I fully appreciated...

I don't know if I can share how much I fully appreciated working with David Webster. We are a young couple who is frequently overlooked because people don't take us seriously; we visited both Range Rover and MB prior, where we weren't even approached by a salesperson. Our first time at Audi, we were merely browsing at the cars in the lot, trying to size them up for a later choice. David Webster walked out and began talking to us about the Q5, unlocked the car so we could see inside. We drove away that day without so much as a test drive, with David waving us goodbye. Flash forward 3 weeks later and we decide to go for a test drive. I asked for David, as he was the one who originally talked to us. We discussed a Q5.. and then ended up leasing a beautifully stunning Q8! Throughout the process, David was checking in with us, making sure we felt comfortable and at ease as this was "[your] car buying experience". We have leased 6 cars in our adult lives, this being our first luxury car experience, and it was absolutely flawless and easy. It never felt shady (which, let's be serious, a lot of car experiences do) and David seems like a genuinely good person. & At the end, we had Andy Kim handling out paperwork and such; also a great guy! We hope when this lease is up, David and Andy are still working at JD Audi, as we look forward to our next car experience with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi

Chris made buying my first car super easy. He was very...

Chris made buying my first car super easy. He was very responsive and professional from the start. They worked hard to earn our business and give us a competitive trade-in. Definitely recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris & Kim are very professional as I can be a pretty...

Chris & Kim are very professional as I can be a pretty tough customer. I would definitley refer them to family & friends. Great car buying experience....A+!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi

David Webster did a great job in finding me my A5. He...

David Webster did a great job in finding me my A5. He was professional and made my family feel welcome at the dealership. I would definitely recommend him to others that are looking for an Audi in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect review! -JD Paramus Audi