Reviews
Professional, respectful, patient, knowledgeable, unlike...
Professional, respectful, patient, knowledgeable, unlike other dealerships I’ve visited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joseph, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Spreen Honda Loma Linda!
Did everything I asked in a timely manner great clean...
Did everything I asked in a timely manner great clean service. I went in for oil and they did it fast and was out quick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ric was fantastic! He was professional, courteous, and...
Ric was fantastic! He was professional, courteous, and friendly. He kept me informed as to the status of my car all the way through the process. It was very nice to be recognized after we initially met, instead of being a number and knowing who I was. It's easy for a large company to focus on the work and not the people. Thank you!!! Ric's customer service was a very welcomed experience. Keep up the great work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Ric and our team. We're glad to hear we delivered such a great experience!
Awesome location, clean and safe facilities. Friendly...
Awesome location, clean and safe facilities. Friendly service and they complete the service as promised. I would definitely recommend servicing your vehicle here. Prices on service are reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Peter, for your kind words, and for taking the time to leave us this wonderful feedback!
Ashlee Rea, Susan Tran and Ricky Ogborn were very...
Ashlee Rea, Susan Tran and Ricky Ogborn were very helpful. Great Customer Service, they were not pushy, I had no pressure to buy. This was the only Dealer that worked with me. I had a good experience. I recommend this Dealer highly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you so much for this great five-star review. Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you; and that Ashlee, Susan, and Ricky could make this a top-notch experience! Thank you for choosing Spreen Honda Loma Linda, and for helping to share the word about us. We’re here for you anytime!
Vu Is the best he a such a hood help , everyone there is...
Vu Is the best he a such a hood help , everyone there is so friendly and has good customer service, they are all amazing at what they do
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Evelyn was very helpful at helping us pick a car. We had...
Evelyn was very helpful at helping us pick a car. We had a great experience and I would highly recommend buying from them! Will for sure go back for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.
Spoke with Ashlee Rea over the phone. She was very pushy...
Spoke with Ashlee Rea over the phone. She was very pushy to have me go into the dealership after explaining to her that I have 3 small children and I live over 50 miles away. I didn't want to waste her time or my time driving to the dealership without a written estimate or an agreed upon price. Obviously, she refused and disregarded my request. Their website advertised COVID virtual appointments and she didn't even offer that. She only wanted me in the dealership before she would even give any numbers. TERRIBLE SALES REP!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Best customer service ever! Would definitely come back to...
Best customer service ever! Would definitely come back to this location!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Honda Loma Linda!
The saleswoman Nancy Rodriguez was very informative about...
The saleswoman Nancy Rodriguez was very informative about the Pilot, and provided excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about Nancy, and for taking the time to leave us this wonderful feedback!