Loving Toyota

Service department is absolutely horrendous. I’ve had to wait over 2 hours for an oil change. They are not equipped to handle anything more than basic services. My car went in a week ago for a repair. It should have been ready yesterday now they’re saying 3-4 more days if the part fixing the problem. It could be even longer if not. Please be advised and take your vehicle to a more experienced and efficient dealership.

When I purchased vehicle, salesman didn’t tell me about any of the features including that it came with synthetic oil. Did not need an oil change after I drove over an hour to get service because my service soon light came on. Glad I didn’t go there to have it serviced!!!

Was looking a used tocoma they had on the lot I called them and they where nice and helpful however the truck had just sold

I purchased a new Toyota Highlander with no hassle no xxxxxxxxx the sales man who did the deal is now in managing I was there few weeks ago and started looking at a new tundra sr5 if the corona virus would not have happened I most likely would have made another purchase there maintenance people have great personality and good ready to go service department. We used a different dealer for a service on the engine of a 2020 sienna and Huntsville Toyota was bland and not very good or polite during the services we will not use Huntsville But highly recommended loveing Toyota In lufkin tx

It was customer service and pricing and also atmosphere everyone was so friendly and of course pricing was my first priority they made me feel like I wanted to spend my money there

Repair work at this dealership is good, but be very vigilant with the service advisors; make sure to get everything in writing and ask lots of questions; don't assume they will do everything you ask, make sure to get an update before they drive your vehicle out of the service department; they get very defensive when you question them; also double check your bill, question everything

Excellent service and knowledge. The dealership reached out to other in state dealerships to find what I was looking for. I am grateful for their collaboration.

We went to Loving Toyota to go look at cars. They made the process so easy we have two new vehicles in the driveway. The best experience we've ever had. Nick Gilbert treated and still treats us as family.

Worst service ever. They took around 2 hours to get my car ready. I learned from last time to get there early for my apt. I got there 30 min early for my 12:30 apt and they didn't even move my car to a bay until 12:45...i asked the guy how long it would take and he told me about 45 min. That was a lie. I get the car back and they hadn't even filled up the tires like I had asked them to do. I literally went in for an oil change and tire rotation. This was pathetic service.

I just want to start of by saying what a great salesperson Pedro Diaz was! It was my first time buying a new car from a Toyota dealership and everything went how I wanted it to he answered all my questions , wasn't pushy about me getting the car. I DEFENETLY recommend this dealership to anyone !!👍🏼