Loving Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

When I purchased vehicle, salesman didn’t tell me about...

When I purchased vehicle, salesman didn’t tell me about any of the features including that it came with synthetic oil. Did not need an oil change after I drove over an hour to get service because my service soon light came on. Glad I didn’t go there to have it serviced!!!

1.0

When I purchased vehicle, salesman didn’t tell me about...

When I purchased vehicle, salesman didn’t tell me about any of the features including that it came with synthetic oil. Did not need an oil change after I drove over an hour to get service because my service soon light came on. Glad I didn’t go there to have it serviced!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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4.0

Looking for a used truck

Was looking a used tocoma they had on the lot I called them and they where nice and helpful however the truck had just sold

4.0

Looking for a used truck

Was looking a used tocoma they had on the lot I called them and they where nice and helpful however the truck had just sold

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Great service

I purchased a new Toyota Highlander with no hassle no xxxxxxxxx the sales man who did the deal is now in managing I was there few weeks ago and started looking at a new tundra sr5 if the corona virus would not have happened I most likely would have made another purchase there maintenance people have great personality and good ready to go service department. We used a different dealer for a service on the engine of a 2020 sienna and Huntsville Toyota was bland and not very good or polite during the services we will not use Huntsville But highly recommended loveing Toyota In lufkin tx

5.0

Great service

I purchased a new Toyota Highlander with no hassle no xxxxxxxxx the sales man who did the deal is now in managing I was there few weeks ago and started looking at a new tundra sr5 if the corona virus would not have happened I most likely would have made another purchase there maintenance people have great personality and good ready to go service department. We used a different dealer for a service on the engine of a 2020 sienna and Huntsville Toyota was bland and not very good or polite during the services we will not use Huntsville But highly recommended loveing Toyota In lufkin tx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Awesome customer service!!!!

It was customer service and pricing and also atmosphere everyone was so friendly and of course pricing was my first priority they made me feel like I wanted to spend my money there

5.0

Awesome customer service!!!!

It was customer service and pricing and also atmosphere everyone was so friendly and of course pricing was my first priority they made me feel like I wanted to spend my money there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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3.0

Service Advisors

Repair work at this dealership is good, but be very vigilant with the service advisors; make sure to get everything in writing and ask lots of questions; don't assume they will do everything you ask, make sure to get an update before they drive your vehicle out of the service department; they get very defensive when you question them; also double check your bill, question everything

3.0

Service Advisors

Repair work at this dealership is good, but be very vigilant with the service advisors; make sure to get everything in writing and ask lots of questions; don't assume they will do everything you ask, make sure to get an update before they drive your vehicle out of the service department; they get very defensive when you question them; also double check your bill, question everything

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Excellent

Excellent service and knowledge. The dealership reached out to other in state dealerships to find what I was looking for. I am grateful for their collaboration.

5.0

Excellent

Excellent service and knowledge. The dealership reached out to other in state dealerships to find what I was looking for. I am grateful for their collaboration.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Amazing Experience

We went to Loving Toyota to go look at cars. They made the process so easy we have two new vehicles in the driveway. The best experience we've ever had. Nick Gilbert treated and still treats us as family.

5.0

Amazing Experience

We went to Loving Toyota to go look at cars. They made the process so easy we have two new vehicles in the driveway. The best experience we've ever had. Nick Gilbert treated and still treats us as family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Crap Service Center

Worst service ever. They took around 2 hours to get my car ready. I learned from last time to get there early for my apt. I got there 30 min early for my 12:30 apt and they didn't even move my car to a bay until 12:45...i asked the guy how long it would take and he told me about 45 min. That was a lie. I get the car back and they hadn't even filled up the tires like I had asked them to do. I literally went in for an oil change and tire rotation. This was pathetic service.

1.0

Crap Service Center

Worst service ever. They took around 2 hours to get my car ready. I learned from last time to get there early for my apt. I got there 30 min early for my 12:30 apt and they didn't even move my car to a bay until 12:45...i asked the guy how long it would take and he told me about 45 min. That was a lie. I get the car back and they hadn't even filled up the tires like I had asked them to do. I literally went in for an oil change and tire rotation. This was pathetic service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Excellent

I just want to start of by saying what a great salesperson Pedro Diaz was! It was my first time buying a new car from a Toyota dealership and everything went how I wanted it to he answered all my questions , wasn't pushy about me getting the car. I DEFENETLY recommend this dealership to anyone !!👍🏼

5.0

Excellent

I just want to start of by saying what a great salesperson Pedro Diaz was! It was my first time buying a new car from a Toyota dealership and everything went how I wanted it to he answered all my questions , wasn't pushy about me getting the car. I DEFENETLY recommend this dealership to anyone !!👍🏼

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

"Loving" Loving Toyota

Always a pleasure working with these guys. My husband and I have bought several vehicles from Loving. We ALWAYS receive great service. Best part is they are never pushy and very patient!!!!!

5.0

"Loving" Loving Toyota

Always a pleasure working with these guys. My husband and I have bought several vehicles from Loving. We ALWAYS receive great service. Best part is they are never pushy and very patient!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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