Reviews
Write a reviewBuyer Beware!!
On February 20, 2023 I purchased a vehicle from D & D All American on Groesbeck in Warren, MI. The owner/manager, Brandon raved about this Jeep Compass and said it was the " best car" he had on the lot. I have had it less than 2 months. It is a nightmare! It needs brakes, wheel bearings, front control arms, an AC Compressor, etc.! The brakes are scraping badly and the air conditioner 8s blowing hot air! This car lot sells horrible vehicles that are complete trash! Brandon is a smooth talker, but a scheister! I still have not received the title for this vehicle and he says it's the Secretary of States fault. That is a lie! Other buyers are taking him to court. I will be next! Stay away from this place!
Buyer Beware!!
On February 20, 2023 I purchased a vehicle from D & D All American on Groesbeck in Warren, MI. The owner/manager, Brandon raved about this Jeep Compass and said it was the " best car" he had on the lot. I have had it less than 2 months. It is a nightmare! It needs brakes, wheel bearings, front control arms, an AC Compressor, etc.! The brakes are scraping badly and the air conditioner 8s blowing hot air! This car lot sells horrible vehicles that are complete trash! Brandon is a smooth talker, but a scheister! I still have not received the title for this vehicle and he says it's the Secretary of States fault. That is a lie! Other buyers are taking him to court. I will be next! Stay away from this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
satisfied customer
I RECENTLY BOUGHT A 2005 DODGE CARAVAN FROM THIS LOT. THERE WAS NO HIGH PRESSURE SALES TATICS LIKE A LOT OF THE OTHER DEALERS TRY TO DO TO GET YOU TO BUY THEIR VEHICLES. I TOOK MY TIME AND CHECKED OUT THE VEHICLE AND WAS SATISFIED WITH IT. I WOULD RECOMMEND THIS DEALERSHIP.IF YOU NEED A VEHICLE
satisfied customer
I RECENTLY BOUGHT A 2005 DODGE CARAVAN FROM THIS LOT. THERE WAS NO HIGH PRESSURE SALES TATICS LIKE A LOT OF THE OTHER DEALERS TRY TO DO TO GET YOU TO BUY THEIR VEHICLES. I TOOK MY TIME AND CHECKED OUT THE VEHICLE AND WAS SATISFIED WITH IT. I WOULD RECOMMEND THIS DEALERSHIP.IF YOU NEED A VEHICLE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shop At Your Own Risk
WARNING DON'T BUY Please do not buy from D and D auto sales I have a 2009 doge Durango and a 2012 Ford Fusion SEL. The Durango had its issues that's fine normal stuff besides the electrical issues. The Ford Fusion however was in a car wreck the front end was completely destroyed. I found all this information out six months later from Ford who was doing the recall for the air bag and power steering issues. Ford was unable to complete the work on the power steering because nothing was ever repaired from the accident. The body was replaced to make it look good but once Ford took everything apart you can see all the wires still hanging that's why the power steering, brakes, traction control and emergency brake system all went out at the same time. Will post photos later after lawsuit. Was told to drive it to their shop, so they can fix the problem (that they never fixed before selling it) When I told them I could not drive the car all the way there to them you know two different freeways no power steering traction control or brakes I was told that they don't know why Ford says they can't fix it and if I drove it to Ford I can drive it to them. People the Ford repair shop is five minutes from my home no freeways with someone driving in front of me and behind me to make it to shop. I don't mind paying to have it delivered to their shop however they couldn't even tell me what shop to send it to. So I will get it fixed correctly not by D and D since it wasn't done correctly to start with why would I trust them to fix it correctly the second time around. Please be aware of bad business practices and shop at your own risk.
Shop At Your Own Risk
WARNING DON'T BUY Please do not buy from D and D auto sales I have a 2009 doge Durango and a 2012 Ford Fusion SEL. The Durango had its issues that's fine normal stuff besides the electrical issues. The Ford Fusion however was in a car wreck the front end was completely destroyed. I found all this information out six months later from Ford who was doing the recall for the air bag and power steering issues. Ford was unable to complete the work on the power steering because nothing was ever repaired from the accident. The body was replaced to make it look good but once Ford took everything apart you can see all the wires still hanging that's why the power steering, brakes, traction control and emergency brake system all went out at the same time. Will post photos later after lawsuit. Was told to drive it to their shop, so they can fix the problem (that they never fixed before selling it) When I told them I could not drive the car all the way there to them you know two different freeways no power steering traction control or brakes I was told that they don't know why Ford says they can't fix it and if I drove it to Ford I can drive it to them. People the Ford repair shop is five minutes from my home no freeways with someone driving in front of me and behind me to make it to shop. I don't mind paying to have it delivered to their shop however they couldn't even tell me what shop to send it to. So I will get it fixed correctly not by D and D since it wasn't done correctly to start with why would I trust them to fix it correctly the second time around. Please be aware of bad business practices and shop at your own risk.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
Awesome car buying experience. Very impressed with the staff and Jeremy was fantastic with financing. Would definitely recommend to others.
Excellent Service
Awesome car buying experience. Very impressed with the staff and Jeremy was fantastic with financing. Would definitely recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Had a great Experience buying a car. The financing process and efficiency was outstanding. This staff definitely go above and beyond customer service. I would recommend this place for anyone looking for a reliable, affordable, and NICE vehicle. Their inventory was beyond expectation, for the prices. I definitely recommend anyone to check this place out before going anywhere else. Jeremy is who helped me pick out a car that was within my budget and a HUGE step up from the vehicle I traded in. The trade in amount I received was very generous! Do yourself a favor and give this dealership an opportunity to do the same for you. I will recommend D&D to all my friends and family. A++
Great Experience
Had a great Experience buying a car. The financing process and efficiency was outstanding. This staff definitely go above and beyond customer service. I would recommend this place for anyone looking for a reliable, affordable, and NICE vehicle. Their inventory was beyond expectation, for the prices. I definitely recommend anyone to check this place out before going anywhere else. Jeremy is who helped me pick out a car that was within my budget and a HUGE step up from the vehicle I traded in. The trade in amount I received was very generous! Do yourself a favor and give this dealership an opportunity to do the same for you. I will recommend D&D to all my friends and family. A++
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent experience
Had a great Experience buying a car. The financing process and efficiency was outstanding. This staff definitely go above and beyond customer service. I would recommend this place for anyone looking for a reliable, affordable, and NICE vehicle. Their inventory was beyond expectation, for the prices. I definitely recommend anyone to check this place out before going anywhere else. Jeremy is who helped me pick out a car that was within my budget and a HUGE step up from the vehicle I traded in. The trade in amount I received was very generous! Do yourself a favor and give this dealership an opportunity to do the same for you. I will recommend D&D to all my friends and family. A++
excellent experience
Had a great Experience buying a car. The financing process and efficiency was outstanding. This staff definitely go above and beyond customer service. I would recommend this place for anyone looking for a reliable, affordable, and NICE vehicle. Their inventory was beyond expectation, for the prices. I definitely recommend anyone to check this place out before going anywhere else. Jeremy is who helped me pick out a car that was within my budget and a HUGE step up from the vehicle I traded in. The trade in amount I received was very generous! Do yourself a favor and give this dealership an opportunity to do the same for you. I will recommend D&D to all my friends and family. A++
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave is the greatest!
Dave helped us find the first first car for my daughter. We need an affordable, dependable car for steady transportation to and from work at off hours, that could not let her down. Dave found the right 4x4 Jeep that is ready to roll, warm and dependable that keeps her safe. Dave and his team personally went through the vehicle to insure that all the vital compenents where in great shape for a dependable future. Thanks for all the attention to detail and personal interest in our needs. I would DEFINATELY call Dave first for the next car we need.
Dave is the greatest!
Dave helped us find the first first car for my daughter. We need an affordable, dependable car for steady transportation to and from work at off hours, that could not let her down. Dave found the right 4x4 Jeep that is ready to roll, warm and dependable that keeps her safe. Dave and his team personally went through the vehicle to insure that all the vital compenents where in great shape for a dependable future. Thanks for all the attention to detail and personal interest in our needs. I would DEFINATELY call Dave first for the next car we need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bless & Thankful
My husband and I purchase suv 3 days ago and was very please. some work needed to be done and it was but there are a few little minor things that I am not happy about one for sure I thought that was done but I guess not.. Brandon has been very helpful and I really truly thank you. Will be send a few ppl your way. I will be back though for a car for our daughter in the furture.
Bless & Thankful
My husband and I purchase suv 3 days ago and was very please. some work needed to be done and it was but there are a few little minor things that I am not happy about one for sure I thought that was done but I guess not.. Brandon has been very helpful and I really truly thank you. Will be send a few ppl your way. I will be back though for a car for our daughter in the furture.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Happy Customer for the 2nd Time.
My wife and I have nothing negative to say about the great service we received from the folks at the 25030 Groesebeck, Warren location. Jeremy the Sale and Finance Manager was honest, took the time to work with what we could afford and help us pick out the right vehicle from the large selection they have to offer. Every question, every concern was addressed and taken care of. After we chose the vehicle that fit our family, they made sure it was to our satisfaction by time we picked it up. Even a few days after I drove the vehicle home, I had some other concerns and took the car back and a few hours later, the issues were resolved. That what customer service is about. Many used car dealerships give you enough care to bring you in and make a deal and thats it, not here !!! They take all the time you need and dont push you out just to make a better deal with someone else. You are treated fairly and with respect and here they know if not for ALL CUSTOMERS, they would not be in business. They will do what they can to help you out. Honesty given, and Honesty is returned back to you. This is how all used dealerships should be. Good place to do business with. Give Jeremy a call and tell him Jody sent you. I recommend D&D All American to anyone in need of a vehicle when other places have given you ridiculous figures you need to get into a vehicle. We will be back in the future !!! (This review was almost 2 years ago) Sept 23, 2014. This was the day we picked up our second vehicle purchase from D&D All American Auto Sales. With the recent loss of our main family vehicle, we had no second thoughts of where to go to get into another nice well maintained used vehicle. Just about 2 weeks prior, we arrived to the location and began test driving several vehicles to find what suited our family best. There is a huge selection of vehicles to choose from according to each person or family needs. This time we went with a SUV and could not be happier. The staff went above and beyond what any other used car sales company will do. They inspected this vehicle from top to bottom and front to back. They addressed any of our concerns and let us know that it was taken care of. Not only do they provide financing for families going through a few hardships in life, but they also don't sell you crap coverage that will not cover anything that would break down on older used vehicles. Jeremy Smythe knows the financing business well because he has a lot of years of experience and knows a lot of financing managers from a wide spread base of local companies to try and get you into the best program that is right for you. He does not just push the "cheapest" route just to sell you a car. He will let you know the in and outs of what is currently available and not just sell you junk to make a sale. If you need something to just get you by for a short while, they have that to chose from. Or if you are looking for a nice quality vehicle to make your main family vehicle, they have that as well. The owner and his staff bring in a nice varitey of vehicles that have been taken care of. If you are interested in a few, Jeremy will be glad to print a history report of the vehicle so you know exactly what you are buying. I have said this before and I will say it again, I am very happy with the customer service and the upmost care they have for each customer that walks through their door. They are not just sales people to me and my family, they are our friends. If it was not for them, we would not have a nice vehicle. I am thankful that they are there for us.
A Happy Customer for the 2nd Time.
My wife and I have nothing negative to say about the great service we received from the folks at the 25030 Groesebeck, Warren location. Jeremy the Sale and Finance Manager was honest, took the time to work with what we could afford and help us pick out the right vehicle from the large selection they have to offer. Every question, every concern was addressed and taken care of. After we chose the vehicle that fit our family, they made sure it was to our satisfaction by time we picked it up. Even a few days after I drove the vehicle home, I had some other concerns and took the car back and a few hours later, the issues were resolved. That what customer service is about. Many used car dealerships give you enough care to bring you in and make a deal and thats it, not here !!! They take all the time you need and dont push you out just to make a better deal with someone else. You are treated fairly and with respect and here they know if not for ALL CUSTOMERS, they would not be in business. They will do what they can to help you out. Honesty given, and Honesty is returned back to you. This is how all used dealerships should be. Good place to do business with. Give Jeremy a call and tell him Jody sent you. I recommend D&D All American to anyone in need of a vehicle when other places have given you ridiculous figures you need to get into a vehicle. We will be back in the future !!! (This review was almost 2 years ago) Sept 23, 2014. This was the day we picked up our second vehicle purchase from D&D All American Auto Sales. With the recent loss of our main family vehicle, we had no second thoughts of where to go to get into another nice well maintained used vehicle. Just about 2 weeks prior, we arrived to the location and began test driving several vehicles to find what suited our family best. There is a huge selection of vehicles to choose from according to each person or family needs. This time we went with a SUV and could not be happier. The staff went above and beyond what any other used car sales company will do. They inspected this vehicle from top to bottom and front to back. They addressed any of our concerns and let us know that it was taken care of. Not only do they provide financing for families going through a few hardships in life, but they also don't sell you crap coverage that will not cover anything that would break down on older used vehicles. Jeremy Smythe knows the financing business well because he has a lot of years of experience and knows a lot of financing managers from a wide spread base of local companies to try and get you into the best program that is right for you. He does not just push the "cheapest" route just to sell you a car. He will let you know the in and outs of what is currently available and not just sell you junk to make a sale. If you need something to just get you by for a short while, they have that to chose from. Or if you are looking for a nice quality vehicle to make your main family vehicle, they have that as well. The owner and his staff bring in a nice varitey of vehicles that have been taken care of. If you are interested in a few, Jeremy will be glad to print a history report of the vehicle so you know exactly what you are buying. I have said this before and I will say it again, I am very happy with the customer service and the upmost care they have for each customer that walks through their door. They are not just sales people to me and my family, they are our friends. If it was not for them, we would not have a nice vehicle. I am thankful that they are there for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car Buying Experience
D & D All American Auto made my purchase of a used car painless. The sales staff and owner works with you in order to place you in the car you like.
Used Car Buying Experience
D & D All American Auto made my purchase of a used car painless. The sales staff and owner works with you in order to place you in the car you like.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase