Reviews
The service department employees were great!
The service department employees were great! They took care of my vehicle and were also concerned about my insurance policy and the possibility that another dealership had taken advantage me. I will definitely be coming back to Front Royal GMC.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to write such great feedback, Trish. Our primary focus is to provide every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Front Royal Buick GMC Team
Awesome place to buy a vehicle from.
Awesome place to buy a vehicle from. They went the extra mile. Had everything ready when we got to dealership. Highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Brent! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Front Royal Buick GMC Team
Always a great experience with Scott, Josh, and Zach.
Always a great experience with Scott, Josh, and Zach. I would definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Teresa, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Front Royal Buick GMC Team
Personable, thorough was ready for me when I arrived at
Personable, thorough was ready for me when I arrived at the dealership. He always has his act together.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center, John! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Front Royal Buick GMC Team
They are an absolute amazing team to work with.
They are an absolute amazing team to work with. I would highly recommend them for all of your automotive needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us, Frank! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Front Royal Buick GMC Team
We have purchased 3 vehicles here and were 100% satisfied
We have purchased 3 vehicles here and were 100% satisfied with the dealership and especially Scott Copenhaver! Very professional and helped us find great deals on great vehicles! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience with us, Christy! At Front Royal Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Scott was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Front Royal Buick GMC Team
I was a littler nervous buying my new GMC sierra from
I was a littler nervous buying my new GMC sierra from Front Royal Buick/GMC, but after having a great conversation with the general manager Scott, I felt the relief and stress of this process be released. He provided top-notch service, answered all my questions, and made the whole process smooth and enjoyable. It was such a positive experience! Im loving what I bought and I’m thankful Scott was there when I purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We sincerely thank you for going out of your way to write this review about Front Royal Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, The Front Royal Buick GMC Team
When I was looking for a car for my son I came to Scott.
When I was looking for a car for my son I came to Scott. His knowledge and effort was priceless. He was eager to make our family happy and our experience perfect. Thank you Scott for an amazing car and a wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to know that Scott and our team were able to provide you with a pleasant time purchasing your son's new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, The Front Royal Buick GMC Team
This dealership was amazing to work with.
This dealership was amazing to work with. Starting with the sales rep, finance and ending with the General Manager Scott. They worked with me to get the vehicle I wanted while keeping it in my budget.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your recent purchase, Melissa! At Front Royal Buick GMC, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Front Royal Buick GMC Team
I have no respect for this dealership or the general
I have no respect for this dealership or the general manager. Vehicle was advertised online, in 2 places, as one (lower) price as “Best Price”. When arrived to the dealership for a test drive, the vehicle’s price was stated to be higher than listed. Even though the dealership failed to honor the ‘Best Price”, we decided to still purchase. The general manager walked by twice when doing paperwork and never once stopped to explain the discrepancy in pricing himself. No one seemed to want to address the pricing issue in person. Very poor business practice and seems as though fraudulent advertising on their part.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car