Reviews
Write a reviewGreat Place to buy a vehicle
A great place to do business with. You will get straight talk from everyone their. No games no BS. Make sure you check them out
Great Place to buy a vehicle
A great place to do business with. You will get straight talk from everyone their. No games no BS. Make sure you check them out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barbara
My SUV is running fine 4 years after purchase!! No issues. Hope to purchase a truck and will be stopping by to check out what you have!
Barbara
My SUV is running fine 4 years after purchase!! No issues. Hope to purchase a truck and will be stopping by to check out what you have!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE!!!
BEWARE! I trusted Andrew, we bought a car that allegedly was great. My kid took the car to college with him, after less than 1,000 the engine light comes on. We have it towed to a garage only to find out the rear seal has been patched, which caused the timing chain to slip and break. Long story short, the undercarriage had been cleaned to cover up the rear seal leak. We have spent $2,500 on a car that was $5k. I understand the "as-Is", I agreed to it, I haven't asked for anything from Fastlane, but BUYER BEWARE!! This wasn't something they didn't know about, they were a garage before they were a dealership. SHADY, SHADY, SHADY...this is why the price are so low, they are rigging up junk and selling it.
BUYER BEWARE!!!
BEWARE! I trusted Andrew, we bought a car that allegedly was great. My kid took the car to college with him, after less than 1,000 the engine light comes on. We have it towed to a garage only to find out the rear seal has been patched, which caused the timing chain to slip and break. Long story short, the undercarriage had been cleaned to cover up the rear seal leak. We have spent $2,500 on a car that was $5k. I understand the "as-Is", I agreed to it, I haven't asked for anything from Fastlane, but BUYER BEWARE!! This wasn't something they didn't know about, they were a garage before they were a dealership. SHADY, SHADY, SHADY...this is why the price are so low, they are rigging up junk and selling it.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car at a great price!
I was impressed not only by the car and its price but even more by Wallace's honesty and customer service in general. He did not mislead us in anyway nor did he try to "sell us" on the car. He let the car and price sell itself.
Great car at a great price!
I was impressed not only by the car and its price but even more by Wallace's honesty and customer service in general. He did not mislead us in anyway nor did he try to "sell us" on the car. He let the car and price sell itself.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What an excellent customer and we definitely appreciate the business! Enjoy your Volkswagen Jetta thank you so much
Love my 2014 Dodge Journey SUV!
Love my 2014 Dodge Journey that I purchased in January 2017. Fast Lane Performance made the sale very easy. I told them what I was looking for in a SUV, I received a phone message when they had the vehicle in they thought I would be interested in~~complete with photo's and an offer to try it out which I did and it was love at first drive!! Looks like new and drives great took it on a trip and it was very comfortable! A compartment top was missing in the back they ordered it in for me and installed it at no charge. Good guys, great customer service and a great price! I can say why not tell them what you are looking for I did and I love my SUV......
Love my 2014 Dodge Journey SUV!
Love my 2014 Dodge Journey that I purchased in January 2017. Fast Lane Performance made the sale very easy. I told them what I was looking for in a SUV, I received a phone message when they had the vehicle in they thought I would be interested in~~complete with photo's and an offer to try it out which I did and it was love at first drive!! Looks like new and drives great took it on a trip and it was very comfortable! A compartment top was missing in the back they ordered it in for me and installed it at no charge. Good guys, great customer service and a great price! I can say why not tell them what you are looking for I did and I love my SUV......
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What an excellent customer and we definitely appreciate the business! Enjoy your new SUV thank you so much
Customer Service Lacking to Close Deal
Ready today to purchase a Chrysler PT Cruiser seen on their lot for a month. A clean little car with common 10 year old wear & tear, but with some body rust & over 100k. Concern noted with undercarriage, asked to check in their service bay; they were not interested in doing so today. I then agree to take as is, $300 apart on the closing the deal; would not work with customer w/ CASH in hand. Prices appear high relative to condition for the cars on lot and custom wheels appear to more their thing than selling cars. Also, do not park in front of store, customers have to park along fence, odd request.
Customer Service Lacking to Close Deal
Ready today to purchase a Chrysler PT Cruiser seen on their lot for a month. A clean little car with common 10 year old wear & tear, but with some body rust & over 100k. Concern noted with undercarriage, asked to check in their service bay; they were not interested in doing so today. I then agree to take as is, $300 apart on the closing the deal; would not work with customer w/ CASH in hand. Prices appear high relative to condition for the cars on lot and custom wheels appear to more their thing than selling cars. Also, do not park in front of store, customers have to park along fence, odd request.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Our customer service is out standing and we take pride in helping out our customers as you can see from our other reviews! Our customer service is NOT lacking at all to close the deal, customer service has nothing to do with not being able to take an unreasonble amount of money off of a $2995 car that was already a deal and way under book value. Sorry you couldnt see the deal that was in front of you.
Customer service
Hi, I requested information about a VW cc and they instantly called me back to answer my questions. They provided me pretty much straight answer but failed to show me flexible options
Customer service
Hi, I requested information about a VW cc and they instantly called me back to answer my questions. They provided me pretty much straight answer but failed to show me flexible options
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We definitely enjoyed talking to you on the phone unfortunately we do not provide financing but we do appreciate the feedback
Love the Nissan Titan!!
Was looking on cars.com for a Nissan pick up truck. Fast Lane Performance had one of the best prices with very low mileage so I sent them a email they responded very quickly I drove down the next day with cash in hand and was able to make a great deal on the Nissan. The staff was very friendly honest. They even tinted the windows on my truck while we did the paperwork. I would highly recommend these guys no games here just good customer service
Love the Nissan Titan!!
Was looking on cars.com for a Nissan pick up truck. Fast Lane Performance had one of the best prices with very low mileage so I sent them a email they responded very quickly I drove down the next day with cash in hand and was able to make a great deal on the Nissan. The staff was very friendly honest. They even tinted the windows on my truck while we did the paperwork. I would highly recommend these guys no games here just good customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Chris we enjoyed doing business with you
Happy new owner of a 2003 Chevrolet Tahoe!!!!
Just bought my wife a awesome Tahoe from Fastlane. If you want an excellent vehicle at a good price, go by and see Wallace. Thanks again Wallace for the great vehicle and the experience dealing with Fastlane. I will be back one day to get me a vehicle.
Happy new owner of a 2003 Chevrolet Tahoe!!!!
Just bought my wife a awesome Tahoe from Fastlane. If you want an excellent vehicle at a good price, go by and see Wallace. Thanks again Wallace for the great vehicle and the experience dealing with Fastlane. I will be back one day to get me a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Haley it was a pleasure to meet you and sell you a vehicle. Fast Lane would like to thank you for your service to the community. We hope your family enjoys your new Chevrolet Tahoe. Thanks
Great buy and great service!
Really thought Justin was very friendly, honest and informative. There were a variety of second hand cars available, and all are well taken care of and cleaned. Took two test drives for me to end up getting the BMW 530i. The buying process was also smooth and pain free. Highly recommend these guys!
Great buy and great service!
Really thought Justin was very friendly, honest and informative. There were a variety of second hand cars available, and all are well taken care of and cleaned. Took two test drives for me to end up getting the BMW 530i. The buying process was also smooth and pain free. Highly recommend these guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin thanks for your purchase of your new BMW. It was a pleasure to meet you and sell you a vehicle. Thank you