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Moss Bros Chrysler Jeep Dodge RAM of Ri

(348 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–5:30pm
Tuesday 8:30am–9:00pm 7:00am–5:30pm
Wednesday 8:30am–9:00pm 7:00am–5:30pm
Thursday 8:30am–9:00pm 7:00am–5:30pm
Friday 8:30am–9:30pm 7:00am–5:30pm
Saturday 9:00am–9:30pm 7:00am–5:00pm
Sunday 9:30am–9:00pm Closed

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Reviews

(348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moss Bros Chrysler Jeep Dodge RAM of Ri from DealerRater.

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Amazing support

So helpful with the entire process and informative. I enjoyed how they took their time to explain everything to me and my Wife. I’ll be coming back for another !

Amazing support

So helpful with the entire process and informative. I enjoyed how they took their time to explain everything to me and my Wife. I’ll be coming back for another !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the positive review, and glad to hear our team was able to provide you with a great experience !

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Great service

I being taking my vehicle to get my service here and I’m always get greeted with a smile the staff is super friendly I will keep coming back any chance I get for all my vehicle services

Great service

I being taking my vehicle to get my service here and I’m always get greeted with a smile the staff is super friendly I will keep coming back any chance I get for all my vehicle services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy to hear that you enjoy our services. We always look forward to helping customers with a smile.

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Always a pleasure

Basel at Moss Brothers in Riverside always takes care of my father and I like family. He makes every visit a great experience because of his high level of care. Always a pleasure and very highly recommended!

Always a pleasure

Basel at Moss Brothers in Riverside always takes care of my father and I like family. He makes every visit a great experience because of his high level of care. Always a pleasure and very highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the feedback , we are so glad to hear that Basel is always providing great customer service ! We appreciate you letting us know.

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Awesome

Basel is so friendly! We had an issue getting our appointment scheduled properly but he took care of us anyway when I showed up for an oil change. Super reliable and efficient!

Awesome

Basel is so friendly! We had an issue getting our appointment scheduled properly but he took care of us anyway when I showed up for an oil change. Super reliable and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy to hear that Basel was able to provide you with a great service experience. We will be ready and happy to help you on your next visit.

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The best Car Care.

We had our Grand Wagoner serviced a Moss Bros Dodge and Jeep in Riverside. Our Service Waiter,Austin was awesome. Very knowledgeable and up to date on our vehicle. The service was performed on time and with great communication from our Service Writer, Auston. Thumbs up to Mosd Bros Dodge and Jeep.

The best Car Care.

We had our Grand Wagoner serviced a Moss Bros Dodge and Jeep in Riverside. Our Service Waiter,Austin was awesome. Very knowledgeable and up to date on our vehicle. The service was performed on time and with great communication from our Service Writer, Auston. Thumbs up to Mosd Bros Dodge and Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5 star review about Austin. We are happy to hear our team is providing you with excellent customer service !

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Oil Change & Tire Rotation

Was helped by Victor. Nice man and willing to help . He was busy when I arrived and constantly advised he be with me asap. Overall smooth, got oil change and tire rotation within couple hours. Only thing I could recommend is prepare for Uber or Lyft on weekends as they don’t have shuttle service on weekends.

Oil Change & Tire Rotation

Was helped by Victor. Nice man and willing to help . He was busy when I arrived and constantly advised he be with me asap. Overall smooth, got oil change and tire rotation within couple hours. Only thing I could recommend is prepare for Uber or Lyft on weekends as they don’t have shuttle service on weekends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5 stars, we appreciate it !

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Special Thanks to Basil Ghandour service manager.

Great service friendly and professional. the staff always treats its costumers on a personal and professional manner. I absolutely recommend Riverside Moss service and sales to everyone.

Special Thanks to Basil Ghandour service manager.

Great service friendly and professional. the staff always treats its costumers on a personal and professional manner. I absolutely recommend Riverside Moss service and sales to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, and we appreciate the 5 star shout out to Basel !

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Oil Change

I went in for an oil change on a Saturday morning and was greeted and taken care of by all the exceptional employees. They returned my car to me promptly.

Oil Change

I went in for an oil change on a Saturday morning and was greeted and taken care of by all the exceptional employees. They returned my car to me promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive feedback and 5-star review. We appreciate your business and look forward to seeing you next time!

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Service Adviser Emilio, good service advisor.

Had Chrysler Van ever since and like the product and servise of the Dealership at above par, will certainly recommend for product and services. Great Service at Moss Bros.

Service Adviser Emilio, good service advisor.

Had Chrysler Van ever since and like the product and servise of the Dealership at above par, will certainly recommend for product and services. Great Service at Moss Bros.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I am so happy to hear our employees provided great service on your recent visit. We have some great people here and are happy to be helping customers like you. Thank you!

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Vehicle Service

My service consultant, Jennifer, is very knowledgeable. She took care of my concern and informed me about the process for fixing my car. She ordered the parts and once the received it she calls and scheduled an appointment. The car was done in one day.

Vehicle Service

My service consultant, Jennifer, is very knowledgeable. She took care of my concern and informed me about the process for fixing my car. She ordered the parts and once the received it she calls and scheduled an appointment. The car was done in one day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Happy to hear Jennifer was friendly and helpful. Love to hear when we're taking good care of our customers!

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