Reviews
Came back to see George for my second truck after 2 years. This process was even better than first. In and out with a second Silverado.
Came back to see George for my second truck after 2 years. This process was even better than first. In and out with a second Silverado.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience, Franco! It’s wonderful to hear that George made your second truck purchase even smoother. We’re glad you’re enjoying your new Silverado and appreciate your loyalty. Looking forward to assisting you again in the future! Regards, Tony Bozarth General Manager [email protected]
The Service Representative, Craig Davis, was great, very courteous and kept us up-to-date on the progress and helped us out with the rental car service. The car was ready the next morning and pick up was fast and easy.
The Service Representative, Craig Davis, was great, very courteous and kept us up-to-date on the progress and helped us out with the rental car service. The car was ready the next morning and pick up was fast and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! It’s wonderful to hear that Craig provided such attentive service and made the process seamless for you. We aim to keep our customers informed and comfortable, and it’s great to know we hit the mark. Enjoy your vehicle! Regards, Tony Bozarth General Manager [email protected]
Service was really quick everyone was really nice that we talked to. Coffee was really good
Service was really quick everyone was really nice that we talked to. Coffee was really good
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Michelle! We're glad to hear that you had a quick and pleasant experience with our team. It's great to know you enjoyed the coffee too! Your feedback means a lot to us, and we can't wait to welcome you back soon. Regards, Tony Bozarth General Manager [email protected]
I have not had a good response from the Car Sales. My Service Department has been excellent. I had Steve for 4 years, only to find out he Retired. So now I am with Albert, who has the same goals of service to me as Steve. I am looking forward to working with Albert in the future of having my car serviced. Just a note that you need to take care of Steve’s phone number. I tried for 2 weeks with No connection, his voice mail was full. You should at least put a new message that he is Retired and give a phone number where you can get help. This would prevent your Customers getting Mad.
I have not had a good response from the Car Sales. My Service Department has been excellent. I had Steve for 4 years, only to find out he Retired. So now I am with Albert, who has the same goals of service to me as Steve. I am looking forward to working with Albert in the future of having my car serviced. Just a note that you need to take care of Steve’s phone number. I tried for 2 weeks with No connection, his voice mail was full. You should at least put a new message that he is Retired and give a phone number where you can get help. This would prevent your Customers getting Mad.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see that you've received quality service here from our service department. We do appreciate the feedback regarding Steve's phone number. Also, if you'd like to discuss any issues you've experienced with our sales department, please don't hesitate to contact me. Thank you. Regards, Tony Bozarth General Manager [email protected]
The service was great manny markakis and FADI were really helpful they took the time to explain every detail of my purchase and the car information.
The service was great manny markakis and FADI were really helpful they took the time to explain every detail of my purchase and the car information.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Joselyn! It’s fantastic to hear that Manny, Markakis, and Fadi provided such attentive service. We believe that clear communication is key, and it's wonderful that they took the time to ensure you felt informed throughout your purchase. Enjoy your new ride! Regards, Tony Bozarth General Manager [email protected]
Would like a car wash after service this has always been a service I have gotten at other dealers
Would like a car wash after service this has always been a service I have gotten at other dealers
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marco, We're glad you received quality service here and we appreciate your feedback regarding the car wash. You should have received a complimentary voucher to a local car wash that we have partnered with. If you weren't provided with one, please contact me and I will be happy to get you one. Thank you. Regards, Dion Vaughan Service Manager [email protected]
Great service people. Great communication. 5 star. However, prices are sky high. $190 for an oil change. I love the service but will be going elsewhere for my next oil change $75. If oil change prices are through the roof, what else is to high?Because the prices are so high, I will Unfortunately be going elsewhere for services, unless it is covered by warranty.
Great service people. Great communication. 5 star. However, prices are sky high. $190 for an oil change. I love the service but will be going elsewhere for my next oil change $75. If oil change prices are through the roof, what else is to high?Because the prices are so high, I will Unfortunately be going elsewhere for services, unless it is covered by warranty.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out, Greg. I reviewed your file, and just for clarification, the service you received was a service package that our computer tracks to ensure you're up to date with your service. What you received with this package is an oil and oil filter change, rotation as needed, and the AC Delco fuel system cleaning service. Please keep in mind the 2024 Silverado 1500 takes 8 quarts of full synthetic oil, specifically SAE 0W20 Dexos 1 API SP. You can get your vehicle serviced at any service station, but ensure you save all your receipts stating the actual oil. In case you develop a powertrain concern, because GM will not see your oil change records in our system, and will request copies from you prior to approving any repairs. They will check for the proper oil and quantity installed in the vehicle, along with the time frame. You can always go online to www.myriversidechevy.com, go to service center, and scroll to the bottom for any coupons for just an oil change only. This month, the 8-quart GM OE Decos 1 full synthetic is $109.95. You will have to sign a disclaimer if the computer states that more than the oil change is due and that you were advised and declined. That will at least protect your engine powertrain. Regards, Ruben Fernandez Fixed Operations Director [email protected]
Very good experience buying our new car. No pressures put on us, and very helpful.
Very good experience buying our new car. No pressures put on us, and very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to see your visit was worthy of a 5-star rating! Thank you for choosing Riverside Chevrolet and congratulations on your new ride! We look forward to welcoming you back in the future. Regards, Tony Bozarth General Manager [email protected]
Great service overall and no high pressure tactics used during my re cent auto purchase.
Great service overall and no high pressure tactics used during my re cent auto purchase.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Ryan! We're glad to hear you enjoyed our service and appreciated the no-pressure approach. Our team strives to create a comfortable environment for all our customers. Enjoy your new ride, and we hope to see you again soon! Regards, Tony Bozarth General Manager [email protected]
Always get good service here. Staff is friendly and helpful. Never get pressured into service I don't need.
Always get good service here. Staff is friendly and helpful. Never get pressured into service I don't need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your experience, Terry! It’s wonderful to hear that our team’s friendly and helpful approach has made a positive impact on your visits. We truly believe in offering the right services without pressure. Your support means a lot to us! Looking forward to seeing you again soon! Regards, Tony Bozarth General Manager [email protected]