Central Avenue Nissan

We came in without an appointment but were seen straight away. Samantha was really helpful, she walked us through everything and was very helpful with switching over the previous lease and starting a new one.

Friendly staff that is willing to work with you. Satisfied with my overall experience. Samantha was great.

Amazing customer service with Samantha Nelson! 10/10 experience! I love my brand new 2024 Nissan Rouge! She was patient and made everything so easy. She made me feel confident and comfortable with my purchase!

My experience with this dealership has likely surpassed any I’ve dealt with prior. Every staff member from each the sales, finance and service department, presented as professional, kind and respectful. Denise, “The Car Lady”, checked in regularly until she found a vehicle that perfectly fit our parameters. The manager, Ary, went above and beyond to address all of our issues & concerns, she’s great. Highly recommended.

Nissan is good and they took good care of my car and are good to me

Always a pleasure,always reliable,Always willing to go the extra steps,Always willing too listen

To whom it may concern, I recently experienced a situation from June 24, 2024 at Nissian in Yonkers. My wife and I were interested in a Rogue but unfortunately due to circumstances for now we decided to wait and ask for our $500 cash deposit return after speaking with sales and the General Maneger. I had tried to complain in private and then to Consumer afairs division and I have not heard back from anyone. I felt the manager should have done the right thing to return our money. These kind of people need to be stopped in their tracks, and to ensure they are held accoutable for their actions. Finding out, in New York consumers generally don't have the right to cancel a car contract and receive a refund of their deposit. Unless the dealer doesn't post their refund policy. However, there are some exceptions. If the dealer helps arrange financing and the vehicle hasn't been picked up, the buyer can cancel before signing the finance agrement and receive a full refund. This is beyond ridiculous, how dishonest they are!!! So disapointed with Nissian😕😡 I have been a regular customer for so many years since 1989 and I never have had a problem such as this. Gregory . We called Nissan corporation and they told us the dealer should solve it . We are going to BBB and also we are looking for the tv help news to help us until we receive out money back .

Walmart Muriel was extremely helpful ! She was very understanding and gave us good advice ! I highly recommend her if u want to lease or buy a car

FRAUD SERVICE DEPT! STAY AWAY! I have video proof from camera in my car that they never opened my hood when they said they changed my oil and filter, and did warranty work. Then they charged me a diagnostic fee $200 for work covered under my warranty on a 2 month old new car! When confronted with this to come clean they still lied and said they did the work. Complete scam. They also try to upsell useless service that goes against manufacturers recomendations. FRAUD!

WORST DEALERSHIP! SHADY DEALERS ! NON - TRANASPARENT ! [ Not eligible even for 1 star ] I purchased Pre-Owned Nissan Rogue of 2020 year from this dealership and not even one thing is transparent. It was certified pre owned car saying all the inspection done according to NY standards but when I went to my first service(driven only 4000 miles) at other Nissan dealership, they said all the tires need to be replaced as the treads are completely gone and at level 2 and 3. When I purchased the car, the sales person - Nick Gonzalez promised me that atleast 50000 miles life left for the tires as they are almost new and as per inspection report - the tread level is at 7. How come the tread level changed from 7 to 2 within just 4000 miles? Either the tires have been changed after the inspection is done and replaced with some cheap/junk tires and then sold the car to me. When i checked with Nick's Manager - Jose Daboin, he keep on saying that "when you took the car, the car is certified and inspected according to the NY standards and we cant do anything about it". He is so reckless and also not even listening to the concern. Apart from this - they have also included some shady charges like how the other customers were cheated - including certification charges $2499 which they haven't specified anywhere in the website, I took the maintenance plan - for that they charged another shady charge like AMO - $750. They keep advertise some $500 off if we purchase the vehicle which they will never give. They keep lower prices in the website to lure the customers to walk into the store and then trick/cheat them with all these hidden charges. When i went to other Nissan dealership at my location for the first service, they said you got cheap tires and also suggested me to file a complaint against these dealership because they are not convinced regarding the tread level change that drastically within 4 months. Request: NEVER PURCHASE PRE-OWNED CARS FROM THIS DEALERSHIP AND GET CHEATED LIKE ME.