Reviews
Oil change
Even with an appointment it was over 2 hours. Staff was very friendly and informative
Love Honda
I really appreciate my Honda Dealership. Ive been a satisfied customer since 2008..
Excellent service is hard to come across and I am glad my team provided that to you. Thank you for your kind words, we apricate every comment to help us grow as a company. We look forward to servicing you in the future.
Service Review
Great service as per usual. Always polite, and courteous. Great of keeping the customer informed on the findings and how to best rectify if need be.
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
New CRV Hybrid 2021
Syed was a fantastic sales person! Enjoyed him and all involved in our purchase!
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Review
The facility was fine. I personally wish the car washes would come back. This always made the servicing a much more enjoyable experience
Thank you very much for giving us your business and for giving us a five-star review, NAME. If there is anything else that we can do for you please let us know. All the best, Mike Hauso -Service Director
Customer service
Alfonso was very nice and helpful explained everything well.
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Caitlin repairs
Great service..I only go to one person that I know I can get it done...
I am glad to hear that our team was able to assist you in your car purchasing needs. We strive to make sure every one of our customers is provided the most admirable customer service possible. Our team would like to thank you for letting us provide you with that. If you have any questions please let us know. Thank you again and I hope you have an amazing day.
CPO123
Got my service done quick from the promised time. Good customer service and affordable price compared to other Honda Dealership.
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Unorganized and incompetent
Fatah promised me a complete credit for floor mats weeks ago for a incident that involved my daughter waiting all day from 9am to put tint on her car that was advised by servicing would only take two hours, fast forward to 5:30pm when car was actually done. When inquiring no one knew anything and the whole process was a completely unorganized and disappointing. I was advised a credit would be issued for the floor mats as a courtesy for her troubles which has not taken place, when I reached out again after being told this would be resolved a couples days later 2.17.21, nothing happened, no call, no credit or check sent, 2.21.21 followed up with Fatah, no response but read my text message?! I expect what was promised to be delivered and if fatah can’t get this done, someone else needs to get involved who can.
Thank you for your feedback. My name is Dave Oley and I want to thank you for giving Moss Bros the chance to earn your business. I would like to get in touch with you so that I can begin to help resolve any issues you might be having. Please call me at 951-486-9366 Ext 6122.
2021 Honda Civic
Mo provided excellent customer service and made the process run smoothly.
As the General Manager, I wanted to thank you for not only allowing Moss Bros. Honda the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to me if there is ever anything I could assist you with in the future. Thank you. Sincerely, Dave Oley