Young Ford

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 6, 2020

    Had my vehicle in to be serviced and look at getting new tires. Very professional and knowledgeable staff as usual. Left with new tires. It is always... a good experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 1, 2020

    If there was a no star option they would be getting it. I'm going to begin by saying, avoid at all costs the service department, I've had my truck in and... out of there at least 8 times in the past few months. I feel like the mechanics play guessing game on your expense. I'm now over 6000 dollars in repairs in the last month and they still have not fixed the problem I was having. Every time I've taken my truck back to them, it's some new issue. It makes no sense how them being the dealer cannot figure out the issues my truck is having. I was having severe issues with my steering and had my truck towed to their shop. It started with my steering arms, so i had them replaced. they said it was fixed. Issues literally on my drive home (within 3 miles) so i took it back. Next they say its the ball joint on the passenger side needs replaced, so i had them do it. picked up my truck and what do you know, same issue.. so i took it back.. Next they say I need a new steering box so i have them replace that, drives good now. The truck sat for a good few weeks since i haven't needed to commute since i work from home. Took the vehicle out yesterday and had the same steering issues. I'm now over 6000 dollars into this. So i take the vehicle back and now they're saying it needs a ball joint on the drivers side and they can't see any other issues. At this point I don't know what else to do, my truck has the same issues and i'm out more than 6000 dollars. I feel like these parts didn't need to be replaced and now i'm out all this money. It's not okay!

    Not Applicable
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 2, 2018

    I drive from hooper to get my trucks from Stuart, always fast and simple experience. Young ford has a small town feel and quick service. Have bought... last 2 new fords here

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 15, 2018

    These guys are crooks. They advertise a low price, then when you call they tell you the same price to get you hooked. Later, they tell you that you don’t... qualify for all the “rebates”. They tried to say there was $4,000 in rebates, but only qualified for $1,000. I looked it up idiots, there is only $2,000 possible, but qualify for $1,000 of it. HOWEVER, nowhere in any of their listing details do they ever say the listed price is contingent on rebates. REPUTABLE dealers disclose that, I see it all over other dealers cars.com listings. Stop the shady business practices guys. I’ll continue telling everyone I know how shady you are. Word travels fast my friends.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2017

    Everyone was friendly and helpful. I felt they wanted to work with you and get you into your vehicle choice. I would recommend Young ford to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 7, 2017

    Found the right tractor for the job. Ask for Stew he does a awesome job !!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2016

    Rob is the best salesman, wouldn't go to anyone else for buying a car. Very friendly great customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2014

    Awesome service knowledgeable staff always will to go the extra mile Glenn and Craig are Great.Stew in sales is very friendly and always willing to help.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2014

    Took my car in service dept was great took really Good care of my car Glenn was very Helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?