Reviews
A wonderful and warm experience
The attitude and professionalism along with a personal touch is the reason why I would recommend Muller Honda to anyone. The way Kevin Mayen assisted me in making a decision, the patience he demonstrated in answering all my questions, the knowledge and understanding he had about Hondas, the friendliness and kindness towards me and my family, all were reasons why I was sold in buying a brand new car! I also really appreciate how Greg handled the finance and documentation and ensured that the process was completed smoothly and on the same day. I really appreciate the competitive price I was offered. I would definitely visit and recommend Muller Honda for purchasing any vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mustafa Sakerwala - Wow, thank you so much for taking the time to leave such a well-detailed review of your experience at our dealership. We sincerely appreciate your business.
I love Muller
I’ve bought all my cars at Muller, new and used. I’ve taken all my cars there to be serviced. Always great! Won’t go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello MIMI6 - We appreciate your loyalty to Muller Honda sales and service. Thank you for continuing to choose us.
Excellent!
Our service advisor is awesome! Tim is attentive and knowledgeable always ensures we get the best service we had a great experience at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi lorenaponce21 - Thanks for the great review! We'll pass along your remarks to Tim and the rest of our service team.
Great Experience Highly Recommend
Everything went great with Cathy. She knew just the right car for me so it made the process much easier. The paperwork went quickly and I was in and out within an hour. Great service all around
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi rosyberg - Congratulations on your new Honda!! Thanks so much for taking the time to leave a review to let us know how we're doing. We'll share your kind remarks with Cathy and the rest of the team.
Good response
Solved electronic issue that was covered by warranty. Two day turnaround this followed an earlier experience that did not go very well dealer needed to be forced to assume warranty repair
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi sa1945 - Thank you for taking the time to share feedback about your visit. We appreciate your business and will strive to always provide 100% customer satisfaction.
Great service.
Great service on the purchase. Answered all questions. Good follow up. Clean and friendly showroom. Kept all appointments. Everyone was knowledgeable about their subjects. Good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi ritalang29 - Congratulations on your new Honda! Thank you for choosing Muller Honda. We appreciate the glowing review.
Pleasant, no-pressure experience
The Muller Honda CPO branch only deals in 1-owner off-lease cars, not former rental cars, so you know you are getting a vehicle which has most likely not been abused. The staff knows that the vehicles basically sell themselves, so they are not at all pushy. They take their time to answer questions, are patient, and promptly fix any issues that may have arisen after the cars have been sitting on the lot for a few weeks. The finance portion of the transaction also went very smoothly. No high-pressure sales tactics are used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi pheidrich2 - Thank you for taking the time to offer such a thorough account of your experience at Muller Honda. We appreciate your business and love that you took the time to share your recommendation with others.
Service Exceeded Expectations
Provided a quick review of issue with my tire. Gave me input on alternatives and we determined that a new tire was warranted. I was given a time frame for the new tire being put on, and an offer of a ride if needed. The repair was done quicker than expected and the price was as discussed. Everyone is pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi judy.duprey - We're so happy you found our service team pleasant and helpful. We're glad to get you rolling again as quickly as possible. Thanks for the review!!
Wonderful service, not so great wait time
The service was wonderful and our sales associate was very accommodating. The only reason I knocked off a star was because it took quite a bit to compile all the final paperwork to sign together.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello hl99 - Congratulations on your new Honda! Thanks for the constructive feedback, we will use your input to improve. We hope to have an opportunity to serve you again in the future!
Muller Honda went above and beyond for me.
Muller Honda went above and beyond for me to get me into the right vehicle for me. We had just about finished the deal on a car when I decided it wasn't the right fit. They worked with me to get me into the best choice and were very understanding and patient. I'll be back to Muller Honda for future vehicle purchases! (The service department is excellent, too.)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, thank you for sharing your feedback! We are happy we were able to help you get behind the wheel of a great vehicle. Please let us know if there's anything else we can help with.