Wheels Auto Sales

I hope if you are thinking about going here you read this review first. I got a car from them and drove it legit 27 miles before it threw a rod and went through the motor... 27 miles and they've had it over a month supposedly waiting on a new motor so yeah almost $6,000 and over a month with no vehicle and of course they don't want to give us a refund so now we're going to the better business bureau over it... PLEASE GO ELSE WHERE.

They are a total rip off nobody go there they will sell you a car and if it breaks down within 48 hours they run behind their answering machine and will not help And then they will tell you to get screwed worst company used car dealership and knoxville

They sold me a car with bed bugs infested in it and had prior knowledge of this fact . Instead of informing me they sold me the car the next day I brought it back trying to fair trade in , or get my money back cause I only had the car for 3 days after noticing the bugs . They said they sold the car as is . I thought that meant tires , motor, windows something on the car . Not a bed bug infested car . What makes it worse is tony at wheels auto said “we thought the cold killed them” but I’m sorry with that attitude there’s nothing I can do . Not even attempting to help or contact the owners .

Me and my fiancé are young so it takes a lot to get us approved for stuff.. it’s hard to get approved for anything without having hardly any credit and being young. But Tony and Carter helped us get approved and get into a vehicle! The helped up get the amount on payment we wanted and the best insurance for the new car and my old one!! They were all so nice and helpful. I definitely will be giving them another visit!

They took 900 dollars from me and my current car, and put my new vehicle completely in someone else’s name, which had a busted cv axel they weren’t up front about, and now they’re refusing to give me a refund because they never sold to me.

After trying and trying to get another car due to some uncertain circumstances Kyle at Wheels Auto Sales and Carter in Finance got me approved. Kyle found me the the exact car I was looking for and I did not even have to go to the lot to look. He had the car waiting for me after I got off from work for me to test drive and it was perfect. Carter worked his magic to get me approved and did. They go out of their way to take care of you. I cannot thank these guys enough for everything they did to help me get this processed. I highly recommend you go here and ask for Kyle! Thank you guys very much and I will definitely be a repeat customer!!!!

Sales staff was great. The whole car buying experience was a pleasure they had a large selection to choice from. Highly recommend. Also got a great deal.

Great customer service and the best used cars around! Family oriented and very friendly service! Go to WhEELS AUTO for the best experience! My credit wasn’t the best and they still got me the approval in the car I wanted!

The guys did Finally stop smoking to help me find the Rang Rover I drove 90 miles to see. The car was so far from being the description. Air suspension did not work, engine cover missing, molded coffee cup in cup holder, alarm and key fob did not work. An extreme waste of my time to show up and look at this vehicle.

Very friendly and honest staff! Just got my third car from these guys, been in business since I was a young kid back in the 1980s! Anyone I know looking for a used vehicle this is the place I send them