Skip to main content

Raceway Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

They had me drive a hr and a half on a big 1800

They had me drive a hr and a half on a big 1800 motorcycle that the headlights was not working right they would shut off at any time and I told them that but they told me before I went there they would definitely get me in a vehicle that day so I went i did not get a vehicle because every salesman and personal working around there is liers I wasn't right I had a down payment more than 7 dollars they lied to me there n ok t good for business all they do is set around eating taco bell understands wy there out of shape and do t want to walk the lot with you I wouldn't recommend anyone going to raceway in lufkin unless you bring them a burrito you might get something out of them then I make enough money to have paid for some of the vehicles there i think they got mad because I didn't bring them a burrito also they got me all the way up there and didn't even try to give me gas money fir then waisting my time please people do not got to raceway motors in lufkin there not good for business there salesman they will lie about anything just to get you there they are very fat and lazy people that can't go a day without messing someone over or ordering all the burritos at taco bell people go somewhere else there liers and they always will be they didn't even know what a hemi tick was or he did and lied about it I recommend that nobody should do business with them you shouldn't do business with liers and people that stuff there self's with burritos everyday a lier is always a lier let me go to work up there id fire everyone there and restart with other people

They had me drive a hr and a half on a big 1800

They had me drive a hr and a half on a big 1800 motorcycle that the headlights was not working right they would shut off at any time and I told them that but they told me before I went there they would definitely get me in a vehicle that day so I went i did not get a vehicle because every salesman and personal working around there is liers I wasn't right I had a down payment more than 7 dollars they lied to me there n ok t good for business all they do is set around eating taco bell understands wy there out of shape and do t want to walk the lot with you I wouldn't recommend anyone going to raceway in lufkin unless you bring them a burrito you might get something out of them then I make enough money to have paid for some of the vehicles there i think they got mad because I didn't bring them a burrito also they got me all the way up there and didn't even try to give me gas money fir then waisting my time please people do not got to raceway motors in lufkin there not good for business there salesman they will lie about anything just to get you there they are very fat and lazy people that can't go a day without messing someone over or ordering all the burritos at taco bell people go somewhere else there liers and they always will be they didn't even know what a hemi tick was or he did and lied about it I recommend that nobody should do business with them you shouldn't do business with liers and people that stuff there self's with burritos everyday a lier is always a lier let me go to work up there id fire everyone there and restart with other people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I will never ever buy from Raceway again and will tell

I will never ever buy from Raceway again and will tell everyone I know not to buy from them. They are very dishonest and do not stand behind theue sales. They have no respect for others and are not trustworthy. DON'T EVER BUY FROM RACEWAY MOTORS IN LUKIN TEXAS

I will never ever buy from Raceway again and will tell

I will never ever buy from Raceway again and will tell everyone I know not to buy from them. They are very dishonest and do not stand behind theue sales. They have no respect for others and are not trustworthy. DON'T EVER BUY FROM RACEWAY MOTORS IN LUKIN TEXAS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

They made everything perfect!

They made everything perfect! Kd was an amazing salesman. I’d recommend him every time . He did not disappoint!!!😁😁😁 if you’re looking for anything Kd is your guy !!

They made everything perfect!

They made everything perfect! Kd was an amazing salesman. I’d recommend him every time . He did not disappoint!!!😁😁😁 if you’re looking for anything Kd is your guy !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Management is terrible.

Management is terrible. Manager Ross tells you one thing one day and tells you something different the next day. Do not trust what they tell you. Watch what you sign

Management is terrible.

Management is terrible. Manager Ross tells you one thing one day and tells you something different the next day. Do not trust what they tell you. Watch what you sign

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Paula worked to get payments that i can afford

Was greeted by the most friendly & helpful person Paula W. She made me feel so welcome. Made sure I was comfortable & understood everything

Paula worked to get payments that i can afford

Was greeted by the most friendly & helpful person Paula W. She made me feel so welcome. Made sure I was comfortable & understood everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

They change their stories

I went in about five days ago to get a car I called beforehand and asked if they had any cars for 500 down and the lady said we have a lot for 500 down I then told her my monthly income and she said that was really good so I made an appointment went in and was met by Jason. He took my information and said that my income may be an issue which is not what I was told so he said I needed a cosigner and that credit was not an issue I just needed more income so my son said he would cosign. I called back and Jason informed me that he was finishing up the paperwork and would call me back. I waited and he never called me back so I called his cell phone and he said it was slow at work and he was finishing the papers and he would call me back. Two hours later I called back and talked to someone who said Jason wasn't even at work that day and they couldn't get my information from his computer but they were going to try and if not David was going to start a new application. But no Jason was still "working" on it. I finally went up there after I got tired of being lied to and they said were not going to help you unless you have a bigger down payment or a different co signer. I can not stress enough about staying away from this place because their nice when you first walk in and then they tell nothing but lies and when they respond with our employees don't lie well that's a lie in itself.

They change their stories

I went in about five days ago to get a car I called beforehand and asked if they had any cars for 500 down and the lady said we have a lot for 500 down I then told her my monthly income and she said that was really good so I made an appointment went in and was met by Jason. He took my information and said that my income may be an issue which is not what I was told so he said I needed a cosigner and that credit was not an issue I just needed more income so my son said he would cosign. I called back and Jason informed me that he was finishing up the paperwork and would call me back. I waited and he never called me back so I called his cell phone and he said it was slow at work and he was finishing the papers and he would call me back. Two hours later I called back and talked to someone who said Jason wasn't even at work that day and they couldn't get my information from his computer but they were going to try and if not David was going to start a new application. But no Jason was still "working" on it. I finally went up there after I got tired of being lied to and they said were not going to help you unless you have a bigger down payment or a different co signer. I can not stress enough about staying away from this place because their nice when you first walk in and then they tell nothing but lies and when they respond with our employees don't lie well that's a lie in itself.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
Yes No
Show full review

after market problems

i bought a car here and they worked hard at getting me approved (no easy chore ) then 35 days later i had a severe malfuntion there was an oil leak and blew a rod since it was over the 30 day mark they could''ve gave me hasssles quite the contrary they replaced the motor at no charge which is very rare these days their mechanics did a great job as quickly as possible (thank you) so i would not only reccomend their sales staff but the service dept . as well thanks again for helping me when i really needed it. so buy a car here with no worries about who your dealing with the best in my book

after market problems

i bought a car here and they worked hard at getting me approved (no easy chore ) then 35 days later i had a severe malfuntion there was an oil leak and blew a rod since it was over the 30 day mark they could''ve gave me hasssles quite the contrary they replaced the motor at no charge which is very rare these days their mechanics did a great job as quickly as possible (thank you) so i would not only reccomend their sales staff but the service dept . as well thanks again for helping me when i really needed it. so buy a car here with no worries about who your dealing with the best in my book

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Go Somewhere Else!!

Bought a car in April 3 months later had to fix cause it started shaking. Now again doing the same thing and is having coolant issues. Apparently the car is faulty when I bought the car I had just got done with cancer treatment and didn’t inspect the car thoroughly. The front frame has been welded together. I mention to the car salesman I would be driving to Houston frequently apparently he just needed a sale. Frustrated at this point need a reliable car and don’t have the money to be buying parts.

Go Somewhere Else!!

Bought a car in April 3 months later had to fix cause it started shaking. Now again doing the same thing and is having coolant issues. Apparently the car is faulty when I bought the car I had just got done with cancer treatment and didn’t inspect the car thoroughly. The front frame has been welded together. I mention to the car salesman I would be driving to Houston frequently apparently he just needed a sale. Frustrated at this point need a reliable car and don’t have the money to be buying parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review

Useless Website

Their website states that you can view their reserve inventory but this is after you fill in your name email and phone number and then you cannot see the pictures or the price. They immediately call you tell you that they have hundreds of used cars and that you have to go there to see or get a price. Useless!!

Useless Website

Their website states that you can view their reserve inventory but this is after you fill in your name email and phone number and then you cannot see the pictures or the price. They immediately call you tell you that they have hundreds of used cars and that you have to go there to see or get a price. Useless!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No
Show full review

Highly recommend

Without a doubt the best experience of buying a car. So good I did it twice! Alex was my Salesperson and I couldn’t not have ask for for better. Go see Alex and crew and get treated right!

Highly recommend

Without a doubt the best experience of buying a car. So good I did it twice! Alex was my Salesperson and I couldn’t not have ask for for better. Go see Alex and crew and get treated right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
Yes No
Show full review
See all 104 reviews