Reviews
Just bought my 2nd vehicle from Scott's I love it very
Just bought my 2nd vehicle from Scott's I love it very friendly service answer all my question plus 30 day dealer warranty and great prices on top of it all I highly recommend you shop here first
Just bought my 2nd vehicle from Scott's I love it very
Just bought my 2nd vehicle from Scott's I love it very friendly service answer all my question plus 30 day dealer warranty and great prices on top of it all I highly recommend you shop here first
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was so happy to purchase my 2015 Kia Sorento.
I was so happy to purchase my 2015 Kia Sorento. At the time Tim said he would fix the ac. After 3 trips he said he replaced the compressor which did not fix the problem. Took it to a Kia dealer and they tested it for 225.00 only yo tell me the compressor had not been replaced. Which after a conversation he did replace it. 3 months later and another 1700 I had to replace brakes rotors ball joints control arms both upper and lower front both sides. Then in June the motor locked. I called him and he told me there was no warranty on the car. I took it to a Kia and they replaced the motor totally due to the fact the motors were recalled and had a lifetime warranty. I called Mr Scott to ask for a bill of sale copy so I could give to Kia which he said he would for 100.00. I ended up going to the court house to get it for free. Now today I sit at the Kia dealership again with a faulty transmission. It bothered me because when I called Mr scott for the bill of sale he didn't even say he was sorry to hear about the motor or any of the other mechanical issues with this vehicle. So much for earning my trust and I am so disappointed that I trusted this used car dealer.
I was so happy to purchase my 2015 Kia Sorento.
I was so happy to purchase my 2015 Kia Sorento. At the time Tim said he would fix the ac. After 3 trips he said he replaced the compressor which did not fix the problem. Took it to a Kia dealer and they tested it for 225.00 only yo tell me the compressor had not been replaced. Which after a conversation he did replace it. 3 months later and another 1700 I had to replace brakes rotors ball joints control arms both upper and lower front both sides. Then in June the motor locked. I called him and he told me there was no warranty on the car. I took it to a Kia and they replaced the motor totally due to the fact the motors were recalled and had a lifetime warranty. I called Mr Scott to ask for a bill of sale copy so I could give to Kia which he said he would for 100.00. I ended up going to the court house to get it for free. Now today I sit at the Kia dealership again with a faulty transmission. It bothered me because when I called Mr scott for the bill of sale he didn't even say he was sorry to hear about the motor or any of the other mechanical issues with this vehicle. So much for earning my trust and I am so disappointed that I trusted this used car dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We were seeking a clean and reliable car for our teenage
We were seeking a clean and reliable car for our teenage daughter. I feel like we received very personable and honest information within a no stress atmosphere. The buying process was quick and easy and we were out within a hour of arrival.
We were seeking a clean and reliable car for our teenage
We were seeking a clean and reliable car for our teenage daughter. I feel like we received very personable and honest information within a no stress atmosphere. The buying process was quick and easy and we were out within a hour of arrival.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would reccomend Scott Family Motors to everyone!
I would reccomend Scott Family Motors to everyone! We had a thoroughly positive experience from start to finish and we love our new car!
I would reccomend Scott Family Motors to everyone!
I would reccomend Scott Family Motors to everyone! We had a thoroughly positive experience from start to finish and we love our new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I needed time to look around for the right vehicle.
I needed time to look around for the right vehicle. They were patient and checked back with me.Then̈ when I seen the car I waited they kept it until I was able to get it purchased!Veryprofessional!
I needed time to look around for the right vehicle.
I needed time to look around for the right vehicle. They were patient and checked back with me.Then̈ when I seen the car I waited they kept it until I was able to get it purchased!Veryprofessional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
In looking for a car and my credit union told me about
In looking for a car and my credit union told me about Scott’s Family Motors.So my wife and I went to check it out.We were so excited about the cars we saw and the prices were amazing. What also was amazing was the salesman and owner they were so helpful, kind, and courteous.They also did a follow up on my car after I purchased it to see how it was going. I highly recommend going there to purchase a vehicle. It’s nice to have a place to go that you can trust and count on. I can’t say enough how happy I am with my vehicle. Craig McNabb
In looking for a car and my credit union told me about
In looking for a car and my credit union told me about Scott’s Family Motors.So my wife and I went to check it out.We were so excited about the cars we saw and the prices were amazing. What also was amazing was the salesman and owner they were so helpful, kind, and courteous.They also did a follow up on my car after I purchased it to see how it was going. I highly recommend going there to purchase a vehicle. It’s nice to have a place to go that you can trust and count on. I can’t say enough how happy I am with my vehicle. Craig McNabb
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They never responded to my request for information.
They never responded to my request for information. too bad, I had cash and was ready to deal.
They never responded to my request for information.
They never responded to my request for information. too bad, I had cash and was ready to deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Using the computer, was looking for a low mileage Town
Using the computer, was looking for a low mileage Town and Country van and Scott Family Motors had one. Problem, I lived in Minnesota and was nearly 3 hours away, one way. Was it worth the drive? I noticed the two crosses in the SCOTT name and decided to make the call. Made an appointment and was not disappointed. The van was clean, the body had no rust and the price was right and got a warranty too. Tim was very accommodating and made the purchase process easy. Would definitely recommend to family and friends.
Using the computer, was looking for a low mileage Town
Using the computer, was looking for a low mileage Town and Country van and Scott Family Motors had one. Problem, I lived in Minnesota and was nearly 3 hours away, one way. Was it worth the drive? I noticed the two crosses in the SCOTT name and decided to make the call. Made an appointment and was not disappointed. The van was clean, the body had no rust and the price was right and got a warranty too. Tim was very accommodating and made the purchase process easy. Would definitely recommend to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Be careful of Scott Family Auto Repairing Your Car
I bought my car earlier from Tim Scott and he told me if repairs were needed later he could do it cheaper. . My car needed some serious repairs to make it safe to drive in the last month so I called him. Sent him the list of all repairs needed plus the list if the ones making the car unsafe - the front and rear brakes and the front cradle. I told him several times I needed my car safe so to concentrate on the 3 that were the most dangerous. He quoted me a price of $825. He told me everything could wait except the front brakes and one other thing. I picked it up and brakes squealed all the way home. I looked at the invoice and saw the front brakes were new but additionally he had added an oil pan gasket for around $500. Within 5 days I had to take the car to a national car service center because of the squealing and they had to fix the brakes because he forgot to put the brake grease between the pads and brakes. That cost me another $130. They also told me I did not need the oil pan gasket fixed and it was not a safety issue anyway. I communicated to him that I was displeased and he went berserk and said he was sick of people like me complaining about his repair work and not to step foot on his property ever again. Be careful of having any repair work done there.
Be careful of Scott Family Auto Repairing Your Car
I bought my car earlier from Tim Scott and he told me if repairs were needed later he could do it cheaper. . My car needed some serious repairs to make it safe to drive in the last month so I called him. Sent him the list of all repairs needed plus the list if the ones making the car unsafe - the front and rear brakes and the front cradle. I told him several times I needed my car safe so to concentrate on the 3 that were the most dangerous. He quoted me a price of $825. He told me everything could wait except the front brakes and one other thing. I picked it up and brakes squealed all the way home. I looked at the invoice and saw the front brakes were new but additionally he had added an oil pan gasket for around $500. Within 5 days I had to take the car to a national car service center because of the squealing and they had to fix the brakes because he forgot to put the brake grease between the pads and brakes. That cost me another $130. They also told me I did not need the oil pan gasket fixed and it was not a safety issue anyway. I communicated to him that I was displeased and he went berserk and said he was sick of people like me complaining about his repair work and not to step foot on his property ever again. Be careful of having any repair work done there.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Was looking at Chevy Traverse for carrying the kids
Was looking at Chevy Traverse for carrying the kids around to various activities. This dealer Timmy don't care about any kind of good service. He is 100% into he is going to correct you and tell you how to think. If you want to deal with someone like your 7th grade science teacher who gave you an F on every experiment and who seems to think he is better than all of the world combined, this is your dealership.
Was looking at Chevy Traverse for carrying the kids
Was looking at Chevy Traverse for carrying the kids around to various activities. This dealer Timmy don't care about any kind of good service. He is 100% into he is going to correct you and tell you how to think. If you want to deal with someone like your 7th grade science teacher who gave you an F on every experiment and who seems to think he is better than all of the world combined, this is your dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car