Reviews
Write a reviewTraded 3 vehicles for 1
Traded 3 cars for one. Worst experience ever didn’t even give me a full tank of gas on a $80,000 vehicle I bought from them was told by the sales guy they couldn’t justify filling it up. lots of phone calls received temporary paper plate and license plates at the same time first set were wrong stopped in and left those plates with financing was told they will take care of it in the morning. Two days past had to call again to follow up with what was going on and nobody knew anything about them being left there. Stopped in to get my floor mats and spoke with title lady about the correct plates was told they would send out another temporary plate and those showed up with the correct plates at the same time. Bought another Vehicle from Bryce at Gilleland shortly after got a full tank of gas and they were willing to make a great deal. I strongly suggest Shopping around before considering buying from Granite City Motor Car!
Traded 3 vehicles for 1
Traded 3 cars for one. Worst experience ever didn’t even give me a full tank of gas on a $80,000 vehicle I bought from them was told by the sales guy they couldn’t justify filling it up. lots of phone calls received temporary paper plate and license plates at the same time first set were wrong stopped in and left those plates with financing was told they will take care of it in the morning. Two days past had to call again to follow up with what was going on and nobody knew anything about them being left there. Stopped in to get my floor mats and spoke with title lady about the correct plates was told they would send out another temporary plate and those showed up with the correct plates at the same time. Bought another Vehicle from Bryce at Gilleland shortly after got a full tank of gas and they were willing to make a great deal. I strongly suggest Shopping around before considering buying from Granite City Motor Car!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
awesome dealer!
Great place to buy. Jason was a nice guy to work with who made buying my Tacoma super easy. Would highly recommend!
awesome dealer!
Great place to buy. Jason was a nice guy to work with who made buying my Tacoma super easy. Would highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest Purchase Ever
I was looking for a very specific vehicle with a few rarer features. Hard to find was an understatement, and I was having absolutely no luck with the other local dealers in St. Cloud or the Cities. Steve and Ron listened to exactly what I wanted and found it. It was as easy as ordering dinner at a restaurant. Every other place I tried kept trying to push me into something close and telling me why I didn't need the missing features. The impression I got from the other dealerships is they didn't want to do try if it wasn't easy, and they definitely didn't want to do any footwork. Not at Granite City Motor Car, they listened to exactly what I was looking for and had it here within a week! Amazing warranty options and the pricing is unbeatable- especially with the high quality vehicles. They made it so easy, I will never buy a vehicle from any where else ever again- even if the price is better. The peace of mind and confidence you get from buying at Granite City Motor Car is worth every penny.
Easiest Purchase Ever
I was looking for a very specific vehicle with a few rarer features. Hard to find was an understatement, and I was having absolutely no luck with the other local dealers in St. Cloud or the Cities. Steve and Ron listened to exactly what I wanted and found it. It was as easy as ordering dinner at a restaurant. Every other place I tried kept trying to push me into something close and telling me why I didn't need the missing features. The impression I got from the other dealerships is they didn't want to do try if it wasn't easy, and they definitely didn't want to do any footwork. Not at Granite City Motor Car, they listened to exactly what I was looking for and had it here within a week! Amazing warranty options and the pricing is unbeatable- especially with the high quality vehicles. They made it so easy, I will never buy a vehicle from any where else ever again- even if the price is better. The peace of mind and confidence you get from buying at Granite City Motor Car is worth every penny.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Experience
Fast, friendly, and didn't play any games. I would highly recommend them!
Good Experience
Fast, friendly, and didn't play any games. I would highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amber Ortman
Very nice to work with quality vehicle I've never been disappointed with my purchases over the years .
Amber Ortman
Very nice to work with quality vehicle I've never been disappointed with my purchases over the years .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
100% recommend
Best place to buy a car. Very trust worthy. I went in wanting a car. They didn't have it, but they could order it online. They ordered it for me. It was very quick, and affordable. It came straight to my door.
100% recommend
Best place to buy a car. Very trust worthy. I went in wanting a car. They didn't have it, but they could order it online. They ordered it for me. It was very quick, and affordable. It came straight to my door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No Satisfaction?
I purchased a vehicle in September of 2016. A piece of the interior was damaged and I was told it would be repaired, numerous messages back and forth. Never happened, now my requests are not answered. Salesman .will not respond anymore?? Rear headrest not hard to repair or replace?? Tried to contact owner, same response. Don't think this was a serious issue but I received no satisfaction, nobody cared after the sale was completed?? 3/5/2017
No Satisfaction?
I purchased a vehicle in September of 2016. A piece of the interior was damaged and I was told it would be repaired, numerous messages back and forth. Never happened, now my requests are not answered. Salesman .will not respond anymore?? Rear headrest not hard to repair or replace?? Tried to contact owner, same response. Don't think this was a serious issue but I received no satisfaction, nobody cared after the sale was completed?? 3/5/2017
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Good vehicles, qualified staff,below market prices
I have purchased several vehicles from GCMC over the past several years and have been very happy with the vehicles , staff attentiveness , after purchase service and the overall buying experience. Mr. Steve Bright, owner has it right...when he not only says but practices the axiom...the customer is what it's all about. I will definitely but more vehicles from Granite City Motor Car in the future
Good vehicles, qualified staff,below market prices
I have purchased several vehicles from GCMC over the past several years and have been very happy with the vehicles , staff attentiveness , after purchase service and the overall buying experience. Mr. Steve Bright, owner has it right...when he not only says but practices the axiom...the customer is what it's all about. I will definitely but more vehicles from Granite City Motor Car in the future
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mary S.
Granite City Motor Car is the only dealership I will ever buy a vehicle from again!! The customer service was amazing- The owner, salesmen, and the ladies in the office were extremely helpful and made me very comfortable with my buying decision. The vehicle I bought was 2 years old and had a few minor dings. Not only did they fix it for free, but they picked my car up at work and left me a great loaner in case I needed to run any errands. They had the repairs done before I finished my work day! If you want to cut right to the chase and find the exact car you're looking go to Granite City Motor Car!
Mary S.
Granite City Motor Car is the only dealership I will ever buy a vehicle from again!! The customer service was amazing- The owner, salesmen, and the ladies in the office were extremely helpful and made me very comfortable with my buying decision. The vehicle I bought was 2 years old and had a few minor dings. Not only did they fix it for free, but they picked my car up at work and left me a great loaner in case I needed to run any errands. They had the repairs done before I finished my work day! If you want to cut right to the chase and find the exact car you're looking go to Granite City Motor Car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall Great Experience!
I had an awesome experience buying my car from Granite City Motor Car. I had been looking for a while and knew exactly what I wanted. I told them I wanted a 2013 Ford Fusion Titanium; I was also specific in color and what upgrades I wanted it to have. Cole (salesman) came and looked at my trade and showed me the Fusion he found. He even delivered my new car to my work and showed me how to work the features. I was very pleased with the entire experience. After I got my car I decided I wanted to tint my windows, so I called to see who they would recommend. Cole came back to my work picked up my car and brought it to get it done. Can?t get any better than that! I would definitely recommend Granite City to everyone and will purchase from them again.
Overall Great Experience!
I had an awesome experience buying my car from Granite City Motor Car. I had been looking for a while and knew exactly what I wanted. I told them I wanted a 2013 Ford Fusion Titanium; I was also specific in color and what upgrades I wanted it to have. Cole (salesman) came and looked at my trade and showed me the Fusion he found. He even delivered my new car to my work and showed me how to work the features. I was very pleased with the entire experience. After I got my car I decided I wanted to tint my windows, so I called to see who they would recommend. Cole came back to my work picked up my car and brought it to get it done. Can?t get any better than that! I would definitely recommend Granite City to everyone and will purchase from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase