Billion Chrysler Jeep Dodge Ram Fiat of Sioux Falls

Ian was great very friendly went out of his way to show different things out on car that would have of forgotten to check. I would recommend him if you are looking for a new car

This place has the worst parts customer service I think ever, anywhere. In person and over the phone, and especially over the phone - just awful at being professional, courteous, and they have no time to listen to you. The phone automation messages are also repetitive and unorganized. The whole process is just awful!

Disaster from the start. Found vehicle from website but was 6 hours away at another of their dealerships. Did the sale, sight unseen, found out next morning it was sold already, even after confirmation it was mine. Eventually got the vehicle I was looking at but too much headache. Mechanical issues since have been troublesome. Been in 3 times and the problem still exists.

They were helpful in finding me a vehicle that fit my needs. The service department was great in getting my vehicle ready for me.

Overpriced greedy unwilling to come down to fair market price. It's unfortunate they are as big as they are because they got that way by again being greedy and overpriced. Smart south dakotans know to go to Iowa and Minnesota or outside of sioux falls to get there vehicles. I would buy from Ford but they only sell ford's haha!

Billion Dodge had a 2022 Durango listed for sale that I wanted to buy. It's not actually available to purchase. An employee is using it. They have the price listed higher for the exact same car, different color, lower miles, sitting on the lot. It's no longer brand new. Over 4000 miles but 3000 dollars more than one with no miles on it. Interesting.

We purchased a certified 2019 Jeep Cherokee and less than a week later the check engine light came on. The salesman,AJ, really tried to make things right, but it was very obvious that his hands were tied. The manager refused to come out and talk with us so we were forced to have AJ go back and forth between us and the manager to get questions answered. We asked to exchange or for our trades car and money back and initially told that was an option. However when we got to the dealership we were told the sale was final. They did offer to “fix” what they felt the problem was and we were told the warranty “should” cover it. I asked what happens if it isn’t covered or if the issue continues and was told again the sale is final and not to worry because they don’t sell junk. It is apparent that this dealership just wants to make a sale and then be done with the customer.

I bought a USED pickup from Billion. I traded in an immaculate Suburban. They gave me a low offer on the Suburban, but discounted the pickup, which was fair. What they failed to tell me was that the pickup was a "ranch" pickup that they had to repaint, because of damage. Shortly after buying the pickup, the front suspension started to fail (death wobble), which cost me $1500. Then a month or so after that, the turbo started leaking oil. Later, on a different vehicle, I had a check engine light come on. I just wanted to know what the code was, so I could look it up to see if I could drive the vehicle home. They wanted me to "make an appointment". Greedy, Greedy, Greedy! DO NOT BUY FROM BILLION!

Did good job and prompt on repair grossly overpriced on labor. Some parts used were probably not necessary.

Coming from NE to SD, my 2007 engine light came on. Car stopped; barely made it to dealership. Service manager could not care less. Had family (5) told me to come back!!! Billion not friendly; hope they get what they deserve!