Reviews
Write a reviewI took my car in for service, and Vijay was very
I took my car in for service, and Vijay was very accommodating and prompted to help.
Maisa, thank you for taking the time to leave a review for us at Sheehy Honda of Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Put under extreme pressure to buy the extended warrenty
Put under extreme pressure to buy the extended warrenty and maintenance programs. They never disclosed that my car comes with two years of free maintenance. They promised me they would cancel these if i dont need them but now they are doing everything possible to hold that money (2900$) they said it would take them 8-12 weeks, like seriously? Extremely disappointed!
Who would pay for the interest for that long period? Had I known about the complimentary services and warranty from honda, I wouldnt even have bothered to buy any of those! For worst case, I can wait for the 8-12 week time frame for refund, however, I would need confirmation from them stating my cancellation request is in process and when should i get the refund! I don’t want to wait for this long time frame just to find out they never processed my request and I have to pay certain amount!
Excellent customer service especially from Rachel.
Excellent customer service especially from Rachel. Best I've received in a long time. I would definitely recommend this dealership.
G Cole, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Sheehy Honda of Alexandria. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great experience at Sheehy
Great experience getting a new vehicle. Felt like my salesman, William, was helping me buy a new car and not selling me a car. Folks in the dealership were professional and attentive to what we needed.
Kent, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Sheehy Honda of Alexandria. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
It was a pleasant experience.
It was a pleasant experience. I woke up late for an appointment and the Sheehy team still worked on my car.
Jpl5021, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda of Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
I had several repairs done today 1/16/2023.
I had several repairs done today 1/16/2023. Rachel Higgins, Asst.Service Manager took care of processing my vehicle. I have been coming here off and on since 2012. She has assisted me on several occasions and has always been professional,knowledgeable and her experience shows thru during the process. She was able to answer my concerns and made me feel comfortable in the process. I’m on the road traveling constantly so I’m always happy when they are able to take care of any serious issues while I wait even though they are pretty costly for my budget. Thank you to the tech # 80027 and others for taking care of my Honda today. This my preferred dealership. I feel safer now having taken care of today’s vehicle issues. Thank you.
Lois J, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda of Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Always friendly and helpful service staff.
Always friendly and helpful service staff. They go out of their way to make things comfortable
danielleduckbrown, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda of Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
The best customer service with a great smile .
The best customer service with a great smile . reall want say thank you Rachel Higgins
Tadmamo, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda of Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Outstanding customer service -- ease of making
Outstanding customer service -- ease of making appointment; fast and efficient service -- car ready on time! Thanks to Rachel, Shay, and Steve --
Great job Sheehy!
GREAT job Sheehy!
Mark, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda of Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
The service department was knowledgeable, prompt,
The service department was knowledgeable, prompt, courteous, and very helpful. It's always a pleasure working with Rachel. Sheehy Honda has always taken very good care of our vehicle.
Scottandkate1, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda of Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.