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I would encourage you to read the entire story of our visit and why I would give this company 6 stars. But in summary, I have been overly shocked ...
Judah, Thank you very much for your kind review of your buying experience at Drive 5280. We take great pride in the way we handle every customer...
I would encourage you to read the entire story of our visit and why I would give this company 6 stars. But in summary, I have been overly shocked at Ed's honesty and integrity. We got a great vehicle at a great price. Please keep reading to get an idea of why I would recommend Drive 5280 to everyone. It is an example of how they do business and stand behind their product. We just bought a Toyota Highlander Hybrid from them. We worked with both Buzz and Ed. The experience was very straightforward and no hard salesman techniques (and I have seen quite a few techniques). We test drove the vehicle prior to buying it and it drove fantastic. However, there was a rattling noise coming from the steering column. It was driving my wife pretty crazy (and after a week of driving it, I don't blame her). We asked if they would fix it before we purchase the car. They tried, but to no avail. They told us to take it into a dealer and they will cover the costs. We took it in twice for them to figure out the cause of the noise and diagnosed a new steering column. It ended up costing quite a bit of money, and when I spoke to Ed I could tell that he wasn't expecting to pay for that much. This is where I was floored. He said, "I made a promise to you and your wife that we would fix it, and we will. I have learned a hard lesson for the future." I know that it was not a large profit opportunity for them to sell us the vehicle and do the repairs. But they valued the customer and having integrity over making money. My wife told me what I was thinking: "You don't see that very much in this day and age." And she is right. Thank you Ed.
Judah, Thank you very much for your kind review of your buying experience at Drive 5280. We take great pride in the way we handle every customers unique set of circumstances. None of us thought that the "rattle" would end up requiring a new steering column to fix, but we will always" do what we say." I look forward to being your dealer of choice for years to come. Cheers Ed
I am 20 years old and this was my first car purchase on my own-so I was very nervous. Buzz and Ed could not have been more helpful and honest. E...
I am 20 years old and this was my first car purchase on my own-so I was very nervous. Buzz and Ed could not have been more helpful and honest. Even with my limited credit history, they got me an amazing first time buyer rate. The car was making an intermittent noise, which made it difficult for them to determine the cause. They promised they would fix it if their mechanic could hear the noise. It took me a couple of trips, but they finally heard and fixed it right away. I am extremely happy with the car and their service.!!
We worked with Ed and Buzz and purchased a Honda Ridgeline from them. They were professional, friendly, and really easy to work with. I hate buyin...
We worked with Ed and Buzz and purchased a Honda Ridgeline from them. They were professional, friendly, and really easy to work with. I hate buying cars and they actually made buying a car painless, fast, and easy. They really worked with us and are super easy-going. I don't usually write reviews, but I told them I would do so because I thoroughly enjoyed working with them and wanted to make sure everyone else knew too. Always trying to support the smaller businesses!