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B & J Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of B & J Auto Sales from DealerRater.

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Excellent Customer Service and Care

This is now the second vehicle I've purchased from this dealer, and each time I've felt that the main goal is to make sure I'm completely happy with the experience. There were a few very minor issues with the vehicle that I didn't notice until after the sale, and he went above and beyond expectations to make sure everything was right. Prices were good, no pressure on the sale, and all the paperwork was done very quickly. Would definitely recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Chad, i appreciate your repeat business and patience while we addressed a couple issues with the car. I enjoy visiting with you and meeting your Son. Also i want to Thanks uou for taking a moment to leave a review of you buying experience. I hope that your Son enjoys his Subaru Impreza.

Excellent Experience

I called Wes several times to check on cars and their details and he always answered quickly. He knew the answers I needed about his cars because he deals with Subarus in West Virginia and knows what people are needing when they are shopping. On a day when the high temperature was close to zero Wes was glad to brave the cold and meet me to show me the car and make sure I knew everything about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Philip for leaving us a review of your buying experience. We appreciate your business and glad we had what you were looking for and we were able to help you out. Take care and enjoy your Subaru!!!

Great service

Great services Wesley took care of any problems we had he replace head gaskets brakes rotor rims and wheel bearing I will be buying another subaru from him when the time comes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Joshua for your repeat business and for allowing us to meet your Subaru needs. We appreciate you. Thanks for taking time to leave a review of your buying experience. ENJOY your Subaru!!!

Proud Subaru Owner

This is by far the most, friendly and knowledgeable dealership ive been to! They are always willing to help and go through the process to get ypu on tour way! I am now a proud owner of a 2016 legacy and im sure if i need anything they would be more then willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You Michael and Megan for your repeat business, always a pleasure working with you all. I appreciate you taking time to come see us for your Subaru needs and for leaving feedback of your experience. Enjoy your new Subaru!

Wonderful!

Wonderful experience overall. The buying process was relaxed and Wes was very easy to talk to and did not pressure me. Very pleased with how the vehicle was worked on prior to my purchase to ensure everything was right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Emma, we appreciated you doing business with us. Also I want to Thank you for taking a few minutes of your time to leave us feedback of your buying experience. Hope you enjoy your Subaru Crosstrek. Thanks again!

Good place to buy a Subaru i love my baja

They r very good people and if they make a mistake they fix it i would definitely but another vehicle off of them if needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Chrissy for taking time to leave a review of your buying experience. I appreciate your business and enjoyed iur visit.i hope you enjoy your Subaru Baja.

great subaru selection

Wes was great to deal with , found what I was looking for , and at a price I was satisfied with .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Neil for taking time to come see us . We thank you for your business. I hope you enjoy your Subaru Legacy. Thanks for leaving a review of your experience.

Best "used car buying " experience

I was looking for a used Outback and based upon the reviews, I decided to contact B & J. The first time that I went up was on a Saturday afternoon and Wes wasn't there (I had called that morning and he said he would be leaving around 2:00) but I wanted to see what inventory he had available. I chose the Outback that I wanted and called him the following Monday. My husband left work early the next day (it's about a two hour drive) and Wes met us there around 5:00. He had the car ready to go and we test drove it and decided we wanted it. All of the paperwork was finished by about 6:00 and the car passed MD inspection on Friday of the same week (it didn't require anything). If I ever need another used car, I will definitely go back to B&J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Gerri for stopping in to see our inventory and for taking time to come back to see us again. It was a pleasure meeting you all and we had a nice visit too. I appreciate your time in leaving a review of your visit. I hope you enjoy your Subaru Outback that you purchased.

Best dealer ever!

Been looking for a Subaru for my son for weeks!! All had high Miles or we're ratty! Went to B&J, had many nice cars on lot. My son found one he liked and within minutes, deal was done! New tires, brakes, windshield! Owner treats you with respect and is very friendly! I will look there first for a car from now on! Top notch!!!!! Outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We at B&J Auto Sales want to say Thank You for coming to see us and also for your business. It's sure been my pleasure to meet you guys and enjoyed our visit together. I hope your son enjoys his Subaru! I appreciate you taking time to leave us a review of your recent Subaru buying experience.

Fabulous Experience

Never in my life have I had such a fabulous buying experience! Wesley and everyone who works for him went above and beyond for me. Their hospitality should be instilled in everyone and the world would be a much better place. Wesley is so easy to get along with and willing to help out in any way that he can. His knowledge of his cars showed clearly throughout my buying process. Phone calls were returned promptly and were always very hospitable and courteous. This business is one I truly wished I had found earlier in my car buying. I will be back and I will encourage anyone I know looking for a used car to visit Wesley and his staff. They are ABSOLUTELY FABULOUS!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Kathy for your repeat business, and for taking time to leave us a review of your buying experience. I hope you enjoy your Subaru. We appreciate your business.