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Al Packer Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (142 reviews)
(855) 349-1563 (855) 349-1563

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing Experience

The service is impeccable. The experience is amazing. The storefront is clean and they always provide refreshments as I wait patiently with an enjoyable experience. “It’s like taking my car to heaven”. I highly recommend Al Packer Ford Lincoln to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Van Johnson

I wrote a review regarding the excellent service I received from Mr. Van Johnson. Always helpful, courteous. I would highly recommend this Lincoln dealership for not only the sales but the service is excellent I am very happy with my MKC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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New Nautilus

Van Johnson was our salesman again and he was very polite, knowledge, and professional in dealing with us. We love our new Nautilus,it is probably the best car we’ve had so far, and this is our 5th SUV so we know a little about this model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr. Albert

In and out under 2 hours. Van Johnson did a great job. General manager was also very helpful through the process as well as the finance manager. Thanks Van!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Responsive

Called to inquiry about a new 2019 Nautilus and Manny Sajuin got the call. The next day I came to dealershhip and got my new car. It was a great experience dealing with Manny and Al Packer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Al Packer Lincoln

I was very pleased with my buying experience, Anthony Morretti was easy to work with, he listened to my list of wants, and answered all my questions. I never knew buying a car was so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Edgardo Pena

Edgardo Pena was excellent he made the service a pleasure. He was helpful and professional. The car was taken in a timely manner and the service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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POOR SERVICE MIS-INFORMED SALES PEOPLE

TERRIBLE.....WILL NOT PURCHASE FROM A DEALERSHIP LIKE THEM

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Always a pleasure.

It's always a pleasure to have my Lincoln MKZ Hybrid serviced at Al Packer Lincoln. Led by service manager, Shorty Pena, the job is well done and I receive the individual attention I should. From the purchase through the service, I'm glad I discovered Al Packer and his team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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George Sonnenfeld

As always, my service visit with Edgardo Pena (Shorty) was First class. George Sonnenfeld.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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