Reviews
Great service
My car buying experience was the best I have had buying a car. The staff at Easterns was very knowledgeable and patient with me. I will definitely buy my next vehicle from them.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James - We want our customers to have the best car buying experience! Thank you for the review
My experience at Easterns Automotive Group
My experience with this dealership was outstanding. My Sales Consultant, was very professional and knowable as well as friendly. He listened to what I wanted and provided me with the car that I'm very pleased with. I would recommend him to all of my family and friends. Everyone, the entire staff was very supportive and work tremendously as a team! I will definitely return there to purchase my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BBond - We appreciate the great review and rating! We hope you enjoy the vehicle!
it was a great experience Mr. Lewis was very friendly,...
it was a great experience Mr. Lewis was very friendly, professional and a all around good salesman . He worked with me to I was really sure that i found the vehicle i wanted thanks Mr. Lewis and also Eastern Automotive Group
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
shakia1 – We will let Guy know the great things you said about him! Thank you!
Todd my sales associate walked me through every step and...
Todd my sales associate walked me through every step and encouraging. Working with Jay Tejada to finance the car was smooth and I would recommend Easterns to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
CharlitaCampbell – Thank you for the 5 stars and for recommending us!
i gave this review because joel was a good sales rep he...
i gave this review because joel was a good sales rep he was with us every step of the way and he helped us along the whole time he even got us in the car the next day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
kelveena – Thank you for the feedback and we’re happy to know Joel was able to assist you the whole way! Enjoy the car!
Rozell and Ali was great! I was coming out of BK and had...
Rozell and Ali was great! I was coming out of BK and had just completed my creditors meeting. I had trouble and had to refile. Rozell and Ali kept the door open for me. Rozell was off when I was ready and talked to me from home. He called Ali to take care of me. Ali found out what I wanted and did not pressue me to change my mind. I tole him I know what I wanted a Ford Sports Flex. He told me he was going out of town but will keep looking. In a couple of days Rozell called and said Ali found my car!! Rozell sent me pictures and it was my dream car. God used Ali and Rozell to show me favor and Bless me!!!! So that ti my testimony! I will getting my covertable BMW 6 from those guys! Yvonne Brock
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ybrock7– We’re ecstatic to hear Rozell and Ali went above and beyond for you! Enjoy the Ford Sports Flex!
With great hesitation and having pre-conceived notions...
With great hesitation and having pre-conceived notions concerning dealerships that are geared towards those who have less than favorable credit, I decided to give Eastern Motors a chance. Before arriving at Eastern Motors, I was given an appointment time that was closely adhered to. I was greeted by Mr. Mearite, who was very friendly; who put most of my worries at ease; and who ultimately made my car buying experience much better than I had given Eastern Motors credit for. Mr. Mearite, who I now address as Coley, was extremely knowledgeable about the whole car buying experience from ---A to Z. Coley was very professional and never once crossed the lines of sexual harassment. His patience is what I most admired because I, at times, was being very picky. He never once lost focus of my needs or wants. I have purchased a number of cars in my life time and I can truly say, hands down, Coley has been the best salesman I have ever dealt with. Thanks Coley and keep up the great work!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
gwjohnson – Our team is held to high standards of professionalism and we’re glad Coley was able to set a great example! We hope you enjoy the vehicle and please recommend us to your family and friends!
Coley greeted and welcomed me with great enthusiasm and...
Coley greeted and welcomed me with great enthusiasm and was very helpful with finding a vehicle within my budget. This was my first car buying experience and Coley exceeded my expectations, he was very knowledgeable about the financial aspect of purchasing a vehicle and he was able to find me a wonderful, affordable vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
micool21– We hope to exceed all of our customers’ expectations! We hope you enjoy the vehicle!
I could've have received a better deal and superb...
I could've have received a better deal and superb customer service had it be my brother. Because I feel like a part of the family this is the sixth purchase I've made. Todd is an example of superior sales relations. Ali has demonstrated that he is truly a great and respected leader. Jeff is the bridge guy that keep mid level supervision the key to a successful business. I love and appreciate this team of professionals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
davidholmes3113– You are part of the family when you purchase from us! We want all our customers to feel that way! We appreciate your loyalty in buying your sixth vehicle from us! We hope to keep supplying you great cars for many years!
Rozell was great and friendly. He also has a vast...
Rozell was great and friendly. He also has a vast knowledge on cars and finances. Will recommended him to many of my friends always thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vince 1224 – We appreciate your review and your business! Enjoy the new vehicle!