Reviews
Write a reviewQuick Help.
! To say Thank You for quick work done on my truck!. And fixing what needed immediate work. I shall pass the word! Thank you!!
Quick Help.
! To say Thank You for quick work done on my truck!. And fixing what needed immediate work. I shall pass the word! Thank you!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Consistently great service with quick turn around
We've been bringing all of our vehicles here and even our trailer for the occasional repair. All repairs have been "one and done". The service is friendly, professional and very competitively priced. I would gladly recommend!
Consistently great service with quick turn around
We've been bringing all of our vehicles here and even our trailer for the occasional repair. All repairs have been "one and done". The service is friendly, professional and very competitively priced. I would gladly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love M&M!
Recently bought a Jeep at M&M; great experience. They went out of their way to make it easy for me and my family loves the Jeep. The kids are all vying for the keys. Thanks, Bill, we’ll be back for service!
Love M&M!
Recently bought a Jeep at M&M; great experience. They went out of their way to make it easy for me and my family loves the Jeep. The kids are all vying for the keys. Thanks, Bill, we’ll be back for service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed
I purchased a car from Bill and Wendy and it is a complete disaster. Not only did they assure me that the car was in excellent condition, it looks like they even went out of their way to hide major engine issues that are now popping up one after another. I spent weeks researching the car and things to look for before purchase and took it to a mechanic before finalizing things and at the time it seemed like nothing was wrong. However, I have spent several thousand on fixes for this car and have only owned it for a couple of months, which was exactly the situation I was trying to avoid without having to buy an altogether new car. I thought I could trust Wendy when she told me she "would put her son in this car" but I feel extremely disappointed with them and with the car I have purchased from them. Would not recommend.
Disappointed
I purchased a car from Bill and Wendy and it is a complete disaster. Not only did they assure me that the car was in excellent condition, it looks like they even went out of their way to hide major engine issues that are now popping up one after another. I spent weeks researching the car and things to look for before purchase and took it to a mechanic before finalizing things and at the time it seemed like nothing was wrong. However, I have spent several thousand on fixes for this car and have only owned it for a couple of months, which was exactly the situation I was trying to avoid without having to buy an altogether new car. I thought I could trust Wendy when she told me she "would put her son in this car" but I feel extremely disappointed with them and with the car I have purchased from them. Would not recommend.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Boston: We're sorry that you had a negative experience with our dealership and wish you had reached out to us so we could have helped you. Maybe we still can; please give us a call at 860-258-9958 at your convenience so we can understand what went wrong and do whatever we can to work with you and make it right.
Experienced, Knowledgeable, Trustworthy!
As a customer of M & M automotive for many years, I would like to thank Bill Walsh and his staff for the attention and expertise they have given to my automobiles. Their knowledge in repairs have continually gotten us back on the road safely with complete trust & confidence in their workmanship!!!!
Experienced, Knowledgeable, Trustworthy!
As a customer of M & M automotive for many years, I would like to thank Bill Walsh and his staff for the attention and expertise they have given to my automobiles. Their knowledge in repairs have continually gotten us back on the road safely with complete trust & confidence in their workmanship!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love M&M!
Just purchased a 2000 Jeep Wrangler Sport from M&M Automotive. I had the absolute best experience with this company and want to recommend to all family, friends, and neighbors alike! After finding the Jeep on Cars.com, I called and spoke to the owner, Bill. He was very friendly and helpful and got us in for a test drive within the hour. After deciding to purchase the vehicle (which happened before even stepping back out of the car it was in such great shape), we had the payment done and papers signed so quickly and easily. The car had brand new breaks and a new soft-top. M&M clearly prides themselves on driver safety, thoroughness, and general customer service. The car was checked through 3 times and even test drove by the owner to ensure perfection. I've never seen a 2000 Wrangler in such great shape! Bill's wife Wendy was also just as helpful and friendly through the entirety of the sale. The car was registered by M&M for me the next morning and I picked it up that afternoon! No trip to the DMV! With my busy schedule Wendy even stayed after hours so that I could pick up my car. A huge thank you to the entire business; it was an absolute pleasure and will be sending everyone I know to you for their next oil change, car purchase, etc. !
We love M&M!
Just purchased a 2000 Jeep Wrangler Sport from M&M Automotive. I had the absolute best experience with this company and want to recommend to all family, friends, and neighbors alike! After finding the Jeep on Cars.com, I called and spoke to the owner, Bill. He was very friendly and helpful and got us in for a test drive within the hour. After deciding to purchase the vehicle (which happened before even stepping back out of the car it was in such great shape), we had the payment done and papers signed so quickly and easily. The car had brand new breaks and a new soft-top. M&M clearly prides themselves on driver safety, thoroughness, and general customer service. The car was checked through 3 times and even test drove by the owner to ensure perfection. I've never seen a 2000 Wrangler in such great shape! Bill's wife Wendy was also just as helpful and friendly through the entirety of the sale. The car was registered by M&M for me the next morning and I picked it up that afternoon! No trip to the DMV! With my busy schedule Wendy even stayed after hours so that I could pick up my car. A huge thank you to the entire business; it was an absolute pleasure and will be sending everyone I know to you for their next oil change, car purchase, etc. !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car Purchase
Our family has now purchased two vehicles in the last year from M&M Automotive, a 2004 Jeep Grand Cherokee and a 2005 Ford Focus. Working with the folks at M&M has been a pleasure throughout the process. Both cars that they sold us have been trouble free so far and their prices appear to be very fair. Because we are a large family with a number of young drivers we need cars that are safe and that have a low overall cost of ownership. M&M has provided us with cars that we could afford, but that we also felt comfortable allowing our children to drive. I highly recommend their services. If you are looking for a long term relationship with a used car dealer you can trust to provide exceptional service and value M&M Automotive would be an excellent choice.
Used Car Purchase
Our family has now purchased two vehicles in the last year from M&M Automotive, a 2004 Jeep Grand Cherokee and a 2005 Ford Focus. Working with the folks at M&M has been a pleasure throughout the process. Both cars that they sold us have been trouble free so far and their prices appear to be very fair. Because we are a large family with a number of young drivers we need cars that are safe and that have a low overall cost of ownership. M&M has provided us with cars that we could afford, but that we also felt comfortable allowing our children to drive. I highly recommend their services. If you are looking for a long term relationship with a used car dealer you can trust to provide exceptional service and value M&M Automotive would be an excellent choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent service - very knowledgeble
i have serviced my cars here for years and have always found the employees very proffesional and will all work together to find solutions to any of my repair problems. They stand by they're work. I would reccomend this service station / dealership to all who ask.
excellent service - very knowledgeble
i have serviced my cars here for years and have always found the employees very proffesional and will all work together to find solutions to any of my repair problems. They stand by they're work. I would reccomend this service station / dealership to all who ask.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase