Florida's Finest Used Cars

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 26, 2020

    I went through TrueCar and found a truck at this dealership that was reasonably priced with less than 100,00 miles. I test drove it and it seemed to be... good. There was a check engine light on and a TPM. light on so I inquired about that. The salesman Francisco L. told me they will have those issues resolved and that I could come the next day. I was told it was just some wire that needed to be replaced, although not told what exactly it was. Upon arrival to purchase vehicle, the TPM light was still on but I already drove over an hour to get it, so I just let it be. The first night I had it, the front right headlight stopped working, and 2 days later the AC stopped working. I emailed and called and got no response from them. As soon as they got the check I was ignored by Francesco. Since then I’ve had to get the AC fixed twice (approx. $700 and supposedly there’s still a slow leak) as well as brake fluid leaking onto my brake discs (another $700). I asked the manager one more time about the TPM lights (from a different email address because I was being ignored) I was told they can be fixed cheaply and that is not the case and they were extremely rude typing to me in ALL CAPS. They’re approximately $300 for each sensor. My backup light has stopped working, windshield washer fluid pump and both license plate lights have gone out. I do realize these things happen with used cars, but the way they ignored me and handled it was very unprofessional and not cool. If you want to risk driving off the lot with problems the very week of buying it and never being told that there was a 30 day return policy until months later, you can risk it, buy basically once they are paid, they ignore you.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 19, 2018

    Quick, fair and seamless transaction. Rather than purchasing a car I was selling mine to them. Excellent dealership. Would definitely recommend and use... them again

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 3, 2013

    They were very accomodating ..attended to all my concerns......

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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