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American Motors of Jackson

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 9:00am to 6:30pm
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Sales
Monday 9:00am–6:30pm
Tuesday 9:00am–6:30pm
Wednesday 9:00am–6:30pm
Thursday 9:00am–6:30pm
Friday 9:00am–6:30pm
Saturday 9:00am–5:00pm
Sunday Closed

About our dealership

This seller has been on Cars.com since February 2024.
When we first opened our doors in 2013 we set out with the mission to simplify the car shopping experience by bringing to Jackson TN the no pressure small town atmoshere of our sister store in Brownsville TN that opened in 1991 and a true Guaranteed Credit Approval program to ensure financing for everyone. In fact it?s our no-hassle shopping experience low prices and incredible vehicle selection that makes customers for life. These are all true hallmarks of our dealership but perhaps what distinguishes us most as a dealership is our customer-focused approach.
Let Freedom Drive You

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of American Motors of Jackson from DealerRater.

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Salesman Tom didn't follow through on doing what he said

Salesman Tom didn't follow through on doing what he said he'd do after we purchased a vehicle. When I called to speak to the manager about it he was very rude and not professional at all. I will never recommend this place to anyone and I'll never go back

Salesman Tom didn't follow through on doing what he said

Salesman Tom didn't follow through on doing what he said he'd do after we purchased a vehicle. When I called to speak to the manager about it he was very rude and not professional at all. I will never recommend this place to anyone and I'll never go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They sold the truck I wanted to somebody else.

They sold the truck I wanted to somebody else. I will be looking somewhere else for my next vehicle.

They sold the truck I wanted to somebody else.

They sold the truck I wanted to somebody else. I will be looking somewhere else for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Discriminated against!!!!

Was shopping around for a jeep wrangler. To sum it up quickly it was several customers test driving jeeps on this day. We were the only ones denied the opportunity to test drive even after he took my husband's license to copy. Yes we are AFRICAN AMERICAN!!! Need I say more. I'm so glad I was recording my experience. BBB will be notified and Jackson News.

Discriminated against!!!!

Was shopping around for a jeep wrangler. To sum it up quickly it was several customers test driving jeeps on this day. We were the only ones denied the opportunity to test drive even after he took my husband's license to copy. Yes we are AFRICAN AMERICAN!!! Need I say more. I'm so glad I was recording my experience. BBB will be notified and Jackson News.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Customer

Awesome service! Easy to deal with. Helped pick out the best vehicle that worked for me. Easy, fast- no long wait on getting paperwork signed. Deanna very helpful!

Customer

Awesome service! Easy to deal with. Helped pick out the best vehicle that worked for me. Easy, fast- no long wait on getting paperwork signed. Deanna very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lisa621

Purchase process was easy. I didn’t have to spend a whole day doing paperwork. Ben the salesperson was very efficient in showing me things about the vehicle and getting the process done expeditiously.

Lisa621

Purchase process was easy. I didn’t have to spend a whole day doing paperwork. Ben the salesperson was very efficient in showing me things about the vehicle and getting the process done expeditiously.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JEEPS!

American Motors has a great selection of Wranglers! We searched all over and no one had the selection they have. Staff was friendly and made buying easy.

JEEPS!

American Motors has a great selection of Wranglers! We searched all over and no one had the selection they have. Staff was friendly and made buying easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is the place to buy a Jeep Wrangler!

We drove over 2 hours to buy a Jeep from American Motors and it was the best car buying experience ever! Everyone is really nice and don't play the crazy games like the big "new car" stores. Ask for Mark or Ben and they will hook you up!

This is the place to buy a Jeep Wrangler!

We drove over 2 hours to buy a Jeep from American Motors and it was the best car buying experience ever! Everyone is really nice and don't play the crazy games like the big "new car" stores. Ask for Mark or Ben and they will hook you up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

My wife just bought her new SUV from there. Great group of people that helped her get a great deal! The gave as an excellent price and a fair trade in value. They also found a bank that gave us a 2 percent interest rate on a used car! That was less than my credit union had quoted me!

Great Experience

My wife just bought her new SUV from there. Great group of people that helped her get a great deal! The gave as an excellent price and a fair trade in value. They also found a bank that gave us a 2 percent interest rate on a used car! That was less than my credit union had quoted me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nightmare on any st.

Do not buy a car from them.The Finance Company they use are impossible to deal with. Save yourself a lot of trouble and headaches and avoid them at all costs.

Nightmare on any st.

Do not buy a car from them.The Finance Company they use are impossible to deal with. Save yourself a lot of trouble and headaches and avoid them at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Car Buyer

I wasn't actually able to buy a car because I had no credit and had only been in work for 5 months. But besides buying. The workers were very well respectable. Very knowledged about the vehicles and gave me a great start at where to began for when it's time to buy a car. Awesome place at American Motors of Jackson.

New Car Buyer

I wasn't actually able to buy a car because I had no credit and had only been in work for 5 months. But besides buying. The workers were very well respectable. Very knowledged about the vehicles and gave me a great start at where to began for when it's time to buy a car. Awesome place at American Motors of Jackson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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