Keller Ford Lincoln

During the Covid Pandemic you'd think that the sales staff would wear masks at least while dealing with customers. Very disappointed that we had to ask them to wear them

This is by far the most unethical dealership I have ever dealt with. They sold me a Brand New 2019 Lincoln Navigator L with what I found out had a ton of problems. After the car was delivered I immediately noticed the issues along with family and friends commenting on it as well. I reached out to Brad Miller who sold me the car and he assured me that they would take care of the paint and trim defects after all it was a brand new car. He said all I needed to do was take it to the nearest dealership. I live in north Los Angeles therefore the closet was Galpin Lincoln. When I took it in there, they were shocked and started taking photos and making reports as they said they had not seen something like this before on a new car. After filling the reports, they tried reaching out to the dealership for more information and there has been silence, I can’t get a hold of anyone in management either and neither can Galpin. I also kept trying to reach John Salazar who I was told would handle this problem. So far 23 voicemails over four months and not a single phone call. My advice is stay away and don’t trust a word they say. If anyone has had any similar experiences I would love to hear it them because I am weighing my different options.

Great Transaction, will do business with Keller Auto Center and Brad King anytime! They made buying a car/truck easy, pleasant and fast. Brad was very good at what he does.

Staff was friendly and worked diligently to get the deal done and to get me the payment I wanted with the interest rate I wanted greats staff definitely will cone back

We purchased a pre-owned Focus, and we're very happy with it we're recommending to everyone to go check out your dealership friendly staff, lots to choose from

My son lives in nearby Lemoore and we live in Chicago. His truck wouldn't start. I contacted David in the service department and he was excellent! My husband and I are very impressed with their service and customer service! Thanks so much!

Charged for work that was not performed. If I was not so busy, I would have taken them to court. My wifes car broke down with in days of service that was directly related to the so-called work that they stated that they performed. Wonder if they even popped the hood. Crooks !

Fonsi Zamora is the guy to see he did everything possible to get us the vehicle. Great customer service and friendly. Great experience at Keller motors.

I purchased a car late May. The day I bought my car I had to return for oil leak. They left me without a car for about 2 weeks and every time I called for info I was told lie after lie. About a 2 months after the initial repair I had to return for the same issue. It then took them over a week to repair my car again. Three months after buying the car when I didn’t receive my license plates I thought it was weird. Turns out they never did the smog so they had to do that. Only to later notify me that I would be responsible for the registration due in November. the notice they sent by mail stated the actual license plate was underneath the dealer plates, but again that was a lie. So I called the business office spoke to a lady that said, verbatim, “I ordered new license plates and they will arrive within a week.” That was in August . It is now October and I still haven’t received anything. The only interaction I’ve had with this dealership has been horrible. I would not recommend buying a car here. I’ve purchased 2 cars at Selma auto mall and I’ve received better service there in both occasions. I don’t know why I ever chose to go to Keller.

Both guys avi and Richie who helped me were great and made the process easy and quick ! Pleasure doing business with them!