Crain Hyundai of Bentonville

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 3:00 PM

Crain Hyundai of Bentonville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2013

Combined Crain Hyundai's sales department has over 100 years of experience and dedication in taking care of our customer

...

s before and after the sale. We'll do our best to get you into the vehicle you have always wanted, and we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.... That new Hyundai is waiting for you!

"Crain Team's Got 'Em"

Service

Tire Rotation

$19.95

Wheel Balance

$22.5

Oil, Filter Change

$34.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
84 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 28, 2019

    Kameron King was wonderful and he worked to get us a vehicle from a different Crain dealership 20 miles away. The sales manager got us the financing at... a great price. Love this place and this will be our go to dealership in the future. Lots of new cars and real quality used car selection. We very highly recommend Kameron and Crain Hyundai.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it a...nd enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

  • 1.0 out of 5
    June 9, 2019

    So after 4 year and my 2nd car here they screwed me over in service and just getting my car. At first to draw u in is customer service at first but after... awhile they couldn't give 2 craps about you. I'll never be return here again. And no Shane calls me back and threatened me to tell me that I'm never allowed to being my car back and if I want any warranty work done I have to go to Missouri to have it done. I have never ever complained about work done on my cars. They wanted to charge my alone over $70 bucks for a tire rotation and balance. Flat outrageously overpriced so to this day im not allowed back unless i take down my 1 star review on google so please beware future buyers avoid crain and Hyundai at all cost!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • December 22, 2017

    Just bought a beautiful used Mazda CX-5 which came over from the sister Mazda lot. Excellent experience thanks to Joey Allen, as well as Pat Carson and... Robert Dresher. No pressure, very professional, and did everything I asked in terms of background information and inspection. Joey Allen is the salesman and made this one of the best buying experiences I've had. Also, the showroom is first class as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2019

    So nice! Did just what they said they would do. Car was only there a few hours. I will go back to Bentonville lot from now on. Much nicer and effecient... than Fayetteville lot.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 15, 2018

    Don’t ever get your vehicle serviced here or make an appointment online! Apparently, what you see online is not exactly what you’re going to get. Got a... package for $150 which included the oil 39.99, rotation 19.99, and replace climate control air filter 49.99, in addition to small inspections. Trent(advisor) calls and said there no need to change the filter. Needless to say I ended up paying the same amount. That the tire rotation was not included in the package and that I agreed to pay the same amount. Of course I was not given in FULL DETAIL of what all would be done as i got a full throttle service? Not sure what that even is. I agree that I said the price was okay but instead of just charging for the oil and tire rotation, they still made it to where I had to pay that amount! In the end he said what do I need to to do to make it right? Well I’m complaining for a reason? Which should be common sense. Definitely will NOT be recommending this dealership! Funny thing is that all they could say is that I agreed to the amount. Very very unprofessional this place is.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    August 22, 2018

    Trenton Riggs always provides Excellent Customer service & is very knowledgeable when I have any questions regarding the service on my Genesis as well... as my Maxima. Thank you!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2018

    This is the best experience I have ever had with a dealer service department. Very professional and kind. Answered all my questions on what my car needed.... They even have shuttle service while car is being serviced. Thank you Crain Hyundai of Bentonville!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2018

    The men that work there are extremely nice and understanding. They will work hard to meet your expectations. They are sensitive of your personal information... as well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2018

    Incredibly helpful and had a nice experience. Was able to find what I was looking for. Really felt welcome and will definitely recommend this dealership... to people I know.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2018

    Very professional sales team, I had a seamless buying experience. They offered coffee and water while I waited to close my deal, also the restrooms were... very clean.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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