Crain Hyundai of Bentonville

Kameron King was wonderful and he worked to get us a vehicle from a different Crain dealership 20 miles away. The sales manager got us the financing at... a great price. Love this place and this will be our go to dealership in the future. Lots of new cars and real quality used car selection. We very highly recommend Kameron and Crain Hyundai.

So after 4 year and my 2nd car here they screwed me over in service and just getting my car. At first to draw u in is customer service at first but after... awhile they couldn't give 2 craps about you. I'll never be return here again. And no Shane calls me back and threatened me to tell me that I'm never allowed to being my car back and if I want any warranty work done I have to go to Missouri to have it done. I have never ever complained about work done on my cars. They wanted to charge my alone over $70 bucks for a tire rotation and balance. Flat outrageously overpriced so to this day im not allowed back unless i take down my 1 star review on google so please beware future buyers avoid crain and Hyundai at all cost!

Just bought a beautiful used Mazda CX-5 which came over from the sister Mazda lot. Excellent experience thanks to Joey Allen, as well as Pat Carson and... Robert Dresher. No pressure, very professional, and did everything I asked in terms of background information and inspection. Joey Allen is the salesman and made this one of the best buying experiences I've had. Also, the showroom is first class as well.

So nice! Did just what they said they would do. Car was only there a few hours. I will go back to Bentonville lot from now on. Much nicer and effecient... than Fayetteville lot.

Don’t ever get your vehicle serviced here or make an appointment online! Apparently, what you see online is not exactly what you’re going to get. Got a... package for $150 which included the oil 39.99, rotation 19.99, and replace climate control air filter 49.99, in addition to small inspections. Trent(advisor) calls and said there no need to change the filter. Needless to say I ended up paying the same amount. That the tire rotation was not included in the package and that I agreed to pay the same amount. Of course I was not given in FULL DETAIL of what all would be done as i got a full throttle service? Not sure what that even is. I agree that I said the price was okay but instead of just charging for the oil and tire rotation, they still made it to where I had to pay that amount! In the end he said what do I need to to do to make it right? Well I’m complaining for a reason? Which should be common sense. Definitely will NOT be recommending this dealership! Funny thing is that all they could say is that I agreed to the amount. Very very unprofessional this place is.

Trenton Riggs always provides Excellent Customer service & is very knowledgeable when I have any questions regarding the service on my Genesis as well... as my Maxima. Thank you!!

This is the best experience I have ever had with a dealer service department. Very professional and kind. Answered all my questions on what my car needed.... They even have shuttle service while car is being serviced. Thank you Crain Hyundai of Bentonville!

The men that work there are extremely nice and understanding. They will work hard to meet your expectations. They are sensitive of your personal information... as well.

Incredibly helpful and had a nice experience. Was able to find what I was looking for. Really felt welcome and will definitely recommend this dealership... to people I know.

Very professional sales team, I had a seamless buying experience. They offered coffee and water while I waited to close my deal, also the restrooms were... very clean.