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I still believe in the unbreakable trust embodied in a handshake. \r\n\r\n Later, while serving as a military policeman in the U.S. Army, I learned the true meaning of integrity. I won't offer anything that I am unwilling to go to bat to accomplish.","emailTxt":"freinhardt50@yahoo.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/cc4c014b3e20.jpg","drDealerId":105143,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1309478400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":534406,"personPtyId":46761617,"firstName":"Brandon","lastName":"Andrews","titleText":"Sales Associate","shortBioText":"Married for 20 years, love my 12 year old daughter, golf and fishing. 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Crain Hyundai of Fayetteville

Rectangle 48
Sales
Service Closed

Crain Hyundai of Fayetteville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2013

Combined Crain Hyundai's sales department has over 100 years of experience and dedication in taking care of our customer

...

s before and after the sale. We'll do our best to get you into the vehicle you have always wanted, and we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.... That new Hyundai is waiting for you!

"Crain Team's Got 'Em"

Service

Wheel Balance

$44.95

Oil, Filter Change

$39.95

Coolant System Service

$149.95

Transmission Service

$204.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
491 lifetime reviews. Includes reviews of Crain Hyundai of Fayetteville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    October 19, 2018

    Everything from getting the title (3 months) to getting GAP cancelled and refunded (11 weeks and counting) has been like pulling teeth. They said they... had to fax in a form to cancel GAP. Fidelity says they didn't need to fax in anything. I didn't expect to still be dealing with Crain 6 months after purchasing the car.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2018

    .loved it they will send a parts man 123 miles to get my part absolutely kick xxx no other dealerships do that super great people .For people need to understand... have patients they are busting their buts for all of us as customers thanks Glenn MCDANIEL

    5.0 out of 5
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    Friendliness
    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Crain Hyundai of Fayetteville

    That is quite an endorsement, thank you. All service is a team effort and I am glad that our Crainteam service department could take such good care ...of you. We thank you for your business. Kind regards, The Crainteam Crain Hyundai of Fayetteville

  • 5.0 out of 5
    October 9, 2018

    I scheduled a 0700 appointment for an oil change and decided to wait, the staff offered to take me anywhere I needed to go, although my Tuscan was finished... before I could finish my complimentary donut and coffee. Any place that cares enough to provide quality coffee and a good assortment of donuts over opting for a dozen plain gets my vote!

    5.0 out of 5
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    Friendliness
    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2018

    Had my veloster serviced. Very pleased with results. Car was ready within the time limit I was told. And they washed and vacuumed my car too !

    5.0 out of 5
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    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Crain Hyundai of Fayetteville

    We thank you for your kind words and 5 Star review. We always appreciate you taking the time to do the survey and for the opportunity to serve you. ...Thank you for your business. Best regards, The Crainteam

  • 5.0 out of 5
    October 8, 2018

    Ben Milford was my vehicle salesman and now he is with VW branch. As for service this time, asmdvisor was Chris and he did fine job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 7, 2018

    The service is convenient fast and always a pleasure dealing with them. They keep u informed on qhat is going on and before doing anything else they notify... you first

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Crain Hyundai of Fayetteville

    Thank you so much for taking the time to do the review. We appreciate your 5 Stars and on behalf of the entire Crainteam thank you for your business ...and the opportunity to serve you. Beat regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville


    Worked with:
    Brandon Andrews

    Sales Associate

    (5.0) 9 reviews

  • 2.8 out of 5
    October 5, 2018

    I traded my low mileage vehicle with no mechanical issues for a car that needs a new front end and a transmission that shifts hard. They can easily sell... my vehicle that I traded for 5,000 to $7,000 but on top of that they wanted an additional $2,000 from me for the trade. The people were polite but I just feel cheated. When I spoke to them about my concerns a few days later I was told to fix the problems myself.

    4.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    2.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Fred Reinhardt

    Sales Associate

    (4.9) 12 reviews

    Sayward Sutton

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    October 5, 2018

    I went in to have them check my navigation app. They listened to my concern ,checked it out thoroughly and gave me an excellent recommendation.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    Appointment was for routine service with the 15000 mile service added in. Crain was very helpful with scheduling, work was done quickly and even washed... my car. Always hspot with Crain.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2018

    The check in and out process was seamless and user friendly. Braxton took care of everything that I asked for and made suggestions about important items... I hadn't thought of, and they were able to include those services while they had my car. I will definitely be back!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Crain Hyundai of Fayetteville

    Thank you for the nice compliment, I know Braxton will appreciate your kind words. We appreciate you taking the time to do the survey and the opportu...nity to serve you. Best regards, the Crainteam

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