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Greenway Chrysler Dodge Jeep Ram of Rome

(919 reviews)

Reviews

(919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Chrysler Dodge Jeep Ram of Rome from DealerRater.

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Fair honest

I was treated like family they told me all about the longhorn. I drove it to lunch with my wife I was under no pressure just a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast and smooth

They were honest about advertised price. No hidden fees. We're upfront about out the price. I appreciated honesty and making purchase a smooth transaction. I had shopped around on the internet and they were by far the best deal and very professional none of that running back and forth to another person stalling asking if deal could be done. Did not act like they were doing me a favor but wanted to earn my business. Dealt with Ricky and Mike Allen sales, and Jason Sproll in finance. All had excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

" Good Experience"

Everyone was so nice. The salesman we had was so nice and worked with us. Justin Silvers was just a all around good guy.. It was a peasant experience. If we ever buy another truck Justin Silvers would be the man we would want to talk to. Good dealership and Great people. Justin Silvers was Great !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Bosslady1, Please send me your name and address to patrickmckenna@greenway.com and I will send you your free complementary oil changes. Thank you for the review! Sincerely yours Patrick Mckenna-Operating Partner University Chrysler Dodge Jeep Ram of Rome!

New Jeep

I'm not crazy about new car shopping but Sheri and Jalissa made it easy. They were easy to work with and went out of their way to find what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasurable Experience

When I went in I told Darren what I was looking for and what I wanted to do that day. He gave me a very transparent transaction and a very pleasurable experience. He's been there to ask questions after the purchase too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We LOVE University!

What an amazing experience we had at University! Justin was fantastic! He really made us both feel comfortable and got us everything we asked for and more! All the people working were friendly. They even gave us some things for the kids! The financing was smooth and their expertise was very evident. We would highly recommend anyone that we know to use this dealership. Thank you for all you did for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant experience . No pressure !

My truck buying experience with University was surprisingly pleasant, at no time did I feel pressured. I told Mr. Griffin what my payment range was and we got there in a vehicle that I am truly satisfied with. Mr. Griffin was extremely helpful and patient with me , which made for a very happy customer in the end. My overall experience has earned them a 5 star rating in my book !!! Jack Payne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a car

Justin Silvers was the nicest and friendlest sales person. He was so helpful in getting us into a a vechile that was withing our price range and payment range. He is an excellent salesperson. Also Paul Richman finance manager was super nice and friendly to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Never a Dull Moment.. lol

My dad use to tell me, " boy, if ya dont got the money in ya pocket, you dont need it yet!" I reckon Ive tried to carry on that tradition.. nothing on credit for some 25 years.. My point is this : I didnt do my homework! (research/price wise) Although there was a bit of confusion in the beginning (probably due to my inexperience) I was totally rescued by 2 of the "stand-up" guys in the bullpen.. Michael Minter & Mr. Paul Richman overlooked mistakes made initially, and offered several different options , and guidance to see this thru... I was impressed by their honesty and determination to please the customer, if you will.. In this day and time, that is so sadly forgotten. It hurt really bad to pay as much for a truck as I did for my first house, but these 2 guys put me in a damn good truck, and we still managed to kick a few laughs together. THANKS fellas!!! Kudos --Michael Minter/Paul Richman

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic

We worked with Darren and it was the best car buying experience I have had. He was very friendly and easy to talk to but most importantly he was transparent. He was straightforward from the moment we met him and we really appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.