University CDJR

4.6
(886 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–7:00pm
Saturday 7:00am–2:00pm 9:00am–6:00pm
Sunday Closed Closed
(706) 232-7793 (706) 232-7793

Reviews

4.6
(886 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of University CDJR from DealerRater.

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1.5

Despite an obvious problem with the paint protection...

Despite an obvious problem with the paint protection package they sold me on my new vehicle, my salesman basically told me to go to xxxx.

5.0

I’ve purchased multiple vehicles with Shawn and...

I’ve purchased multiple vehicles with Shawn and University CDJR. Good people , good deals. They treat you like family ! Prices are good and fair l.

5.0

I would recommend all my friends & family and even...

I would recommend all my friends & family and even strangers to go see Shawn and the dealership. I called him about a vehicle he posted and within a few hours he had me approved and told me to come and get it. He takes care of you and treats each and everyone of his customers like family. I will be back and I recommend you to go to him

5.0

This was one of the best auto buying experiences I have...

This was one of the best auto buying experiences I have ever had. Amanda was very knowledgeable and if I asked something she couldn't personally answer she would look into it and get my answer for me within a few minutes. There was no pressure as I have experienced in the past with other dealers and they worked behind the scenes to get the best interest rates for us. They really seemed to want to have our best interest in mind and what would work best for us through financing giving us multiple options. Follow ups the next day indicates that this dealership isn't a "get the sale and be gone" company. I'm confident that they will continue to have our business and we have already recommended them to a few of our friends. Thanks Amanda and Mike for getting us into our new 2021 Power Wagon, we love it.

5.0

Amanda, Randy, and Mike are Absolutely amazing! Best...

Amanda, Randy, and Mike are Absolutely amazing! Best dealership I've ever been to. I highly recommend this dealer to anyone who is looking for a Ram or otherwise! Emmette Fletcher

1.0

I would give zero stars if that was an option. My...

I would give zero stars if that was an option. My daughter's 2017 Jeep Compass is currently being held for ransom by the service department. It was brought in to have the radio replaced because the backup camera stopped working at less than 50,000 miles on the car. We have the extended warranty and the work was pre-approved by the warranty company. The work was completed over 24 hours ago but they will not give us our car back until they get payment from the company that pre-approved the work. Originally I was told my daughter could wait and it would take about an hour to replace, luckily for her she had something come up and couldn't take it or she would have been stranded evidently. I am not sure what kind of scam they are running because I will not be paying anything beyond what I owe, the agreement between the warrant company and them is their problem. Regardless they will not give me my car and I was told hours ago the service manager was in a meeting. I left my name and number but of course have not been contacted. I have been dealing with Wesley who is not what I would call a customer relations "specialist". When I originally called about the camera problem a month ago he told me the camera wasn't really important anyway and my daughter should learn to backup without one. I also called another CDJR dealership and was told by the service manager who actually called me back that this was not policy in their shop. Needless to say I will never buy a vehicle or use this service department again.

1.0

Customer Service

They have the worst customer service of any dealership I have ever visited. I purchased my 2017 Ram from them a few years ago, and wanted to stay loyal so I scheduled a test drive for a 2021 Ram. When I arrived at the dealership, I was informed that the manager’s daughter took the truck and he was not going to make her bring it back. Then they tried selling me a used 2020 Ram, which I considered until they told me to call the bank I wanted to finance it through. I asked the salesperson, “what is the finance manager’s job?” I left the dealership and went to a different one in Atlanta and got the truck I wanted. I have tried to get in touch with the finance manager for two weeks now concerning my GAP refund and he will not return my calls. I advise everyone not to deal with University Chrysler Dodge Jeep Ram. Update: The dealership now has my phone number blocked so there is no way for me to contact them to get my refund.

1.5

They have the worst customer service of any dealership I...

They have the worst customer service of any dealership I have ever visited. I purchased my 2017 Ram from them a few years ago, and wanted to stay loyal so I scheduled a test drive for a 2021 Ram. When I arrived at the dealership, I was informed that the manager’s daughter took the truck and he was not going to make her bring it back. Then they tried selling me a used 2020 Ram, which I considered until they told me to call the bank I wanted to finance it through. I asked the salesperson, “what is the finance manager’s job?” I left the dealership and went to a different one in Atlanta and got the truck I wanted. I have tried to get in touch with the finance manager for two weeks now concerning my GAP refund and he will not return my calls. I advise everyone not to deal with University Chrysler Dodge Jeep Ram.

1.2

I took my 2011 Jeep Wrangler Rubicon in for a Tune up....

I took my 2011 Jeep Wrangler Rubicon in for a Tune up. Never questioned price. I was quoted just under $700.00. I got Jeep back and Greg said he was not going to change the coil pack because it was good I had 151,000. Engine light came back on. Greg got it back and then said the coil pack was the issue. I had already paid $768.00. I let him change the coil pack and paid $147.00. Got it back and a week later the same Miss fire on Cylinder 1 came on and I ask did you guys change out the plug wires and I was told they didn't need to be changed. I text and called 3 to 4 times and got no response to getting me back in to change the plug wires that should have been completed with the tune up. I had them changed and it has fixed my problem. I sent a message to the guy I was working with and he replied Awesome. Bottom line is a tune up comes with all the parts listed and I was charged over 850.00 for a tune up. You want have to worry about doing that again. All i wanted is for these guys to do what they said they were doing. OVER PRICED TUNE UP

5.0

This dealership worked with me and my situation to get me...

This dealership worked with me and my situation to get me in my dream car!! Jeff Pope and Ethan Stephenson got me in and out in no time. They had the most friendly and cooperative attitudes the entire time, even when I had a million questions. I will 100% be buying all my cars from here.