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Showcase Auto & Truck

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Showcase Auto & Truck from DealerRater.

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Samantha

I needed a new vehicle and my friend recommended Showcase. Rich was professional and got me exactly the car i was looking for. Since then, they have been servicing the car they got me from everything to inspections and oil changes and tires. they have fair pricing and help out a lot. i like this dealership, glad i found them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Poor customer service

These guys were one of the best at one point,but that has declined dramatically. They misdiagnosed my car and I was forced to pay for two different parts,one of which did not work. When I didnt fully understand I spoke to the owner whom I have a previous business relationship with. He discarded my concerns and continually cut me off when speaking to him as he didnt have the time to be bothered with my questions. I feel truly disrespected and extremely disappointed with this business. They have good reviews and a customer base, so they now dont feel they have to maintain those high standards with every customer. It's just a poor way to do business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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These guys are awesome - The only place I go!

I have finally found a place that I can trust to get my car fixed - on budget and on time! These guys are great! I have 5 cars and something always seems to need attention. One call to George or Tony and they take care of it immediately! If your car needs something fixed - big or small - don't hesitate to give Showcase a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome place!

Honest people, will go above and beyond for their customers! I have bought 8 trucks from them, and they always take care of any issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Personal Service!

From start to finish they always make the extra effort to take care of everything in a professional manner. I have bought cars here and always use them for my service needs. I always recommend them to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommended

I Purchased a vehicle there for my 18-year-old son two years ago love the car.I highly recommend Showcase auto sales they stand behind their car I’m planning to buy my other son his first car there thank you Rich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repairs

I brought my Honda Accord in to get a quote on repairs. George and his staff were very honest, transparent and kind. Their prices were incredibly affordable and the team was able to finish the repairs within a timely manner. I would absolutely recommend them to anyone in need of car service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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DO NOT BUY ANY VEHICLE FROM HERE. class A weasels.

Purchased a truck not even a year ago. Lied about cost, lied about issues with truck, and should lose all licenses to do with selling used/new/ or any vehicles. I caught them trying to spray paint wood to hold bed of truck up, lied about rust spots hiding it up with black tape. Brought it to a mechanic before purchasing vehicle and did not repair anything properly when confronted. mechanics in shop are hacks. not even a year later i need a new engine because the oil pressure has been faulty and oil pump, oil lines, and pan are compromised.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay Away !! FRAUD !!

I bought a used 4x4 from Showcase Auto. They had it inspected for me as “a favor”. They had their mechanics go over the truck as well to ensure it was road worthy and in good condition. I had the vehicle re-inspected after a year. (RI inspection is valid for TWO years) The inspection I had done on my own revealed that the truck is ”beyond repair”. Showcase has refused to work with me in any way to resolve this issue. A lawyer’s demand letter and their response proves to me they are worthless thrives selling sub-par vehicles. Any questions ?? I now have a 4x4 LAWN ORNAMENT !!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team

I can’t say enough to thank showcase. My wife and I were in a hard place when both of our cars got totaled out and we needed to buy two cars. Gorge and his team work hard to put us both in new cars and make the numbers right for us. They got my wife a newer suv and got me into a newer truck than the one I had that got totaled. I would recommend giving these guys a visit next time you are looking or a new used car. The customer service there is a step above everyone else. Thank again guys and I’ll be in soon for a oil change

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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