Driver's Auto Mart

First of all this place is a trap! They offered us a quote in writing to take a Hyundai Elantra for $11,800. When I was taking the train to come and pick... up the car they raised the evaluation to $2,000 more with out notice and did not honor their written quote. Don't waste your time coming here. They will definitely lie to you and screw you over.

I inquired about a Toyota RAV4 and they were very prompt in responding to me and in giving me information about the car. I just choose to go with different... brand vehicle. They seem very nice.

Excellent service! From Sebastian over the phone, Mohammed our salesman, and Carlos in finance, they have the perfect team! We are very happy with our... vehicle. They have a wide variety of brands and models, you will definitely drive away with a good product. No hidden fees, no forced sales, they are very pleasant and super professional. We highly recommend Driver’s Auto Mart, high quality, superb and personalized customer service, and good prices.

Do not buy a vehicle from these people, which I originally found on cars.com. Upon my purchase of a 2018 Toyota Rav4 advertised on their lot for under... $19,000 from salesman Wilberto Rodriguez , I was not given the advertised price. The finance manager Norka Santana told me they had to add an "environmental fee" which involved cleaning the vehicle and doing undercoating (which I am skeptical they did). Plus, there was an added dealer prep fee. These fees added up to well over $2,000 extra. Florida Statute Section 501.976(16) Actionable, unfair, or deceptive acts or practices (which I only found out afterwards) says: "The advertised price must include all fees or charges that the customer must pay, including freight or destination charge, dealer preparation charge, and charges for undercoating or rustproofing." This was a clear bait and switch scheme. They also listed many features on the internet site vehicle description I later found were not present on my car. Buyer beware! I have filed a complaint with the Florida Attorney General's office.

Do not buy a car here !!!! I went with my fiancé to buy a cargo van for work and we were “helped” by “Mo”. Based on the way... the other associates spoke to him and guided him you could tell he was fairly new. Now I’m not even upset about that part... here comes the problem(s). When we tell him what car we can wanted to see and the car we were turning in for the trade he ran the numbers with Carlos (a financial manager of some sort). When carlos came with the numbers he just gave us a paper and didn’t explain a xxxx thing. Now, as a consumer I looked it over and I saw this “environmental package” for $899 on there, which thank God I asked what it was for because after telling them we needed the vehicle for work and our move to TEXAS - he told me it was for dings and scratches to the paint caused by environmental factors... mind you no one in there right mind would drive 1000+ miles to fix a scratch on the paint... so I told him to take that off. Apart from that they wanted to offer my fiancé $1000 less for his vehicle because the service engine light was on, however the van that we went to go see also had the service engine light on lol so I told him “where is our thousand dollar discount on the van?” which Carlos thought was funny and said that they would fix it right there in house.. When we saw the car it was dirty inside with rust in the cup holders so I asked Mo if it would be cleaned and he assured me it would be “detailed”. The next day we went again to go see the car again and work out the numbers with the banks... we spent the whole evening there crunching numbers. When it was all said and done they were gonna give us a van with less than a quarter tank of gas, the service engine light wasn’t on (which was bullsh*t) and the car was still dirty inside. The next day we get in the van and behold !!!!!! THE LEFT REAR BLINKER DOESNT WORK, THE ENGINE LIGHT IS ON AGAIN, THE USB CONNECTION DOESNT WORK. I called Mo and his answer was “you guys bought the extended warranty so take it to Dodge”. Now we have to pay $100 more than what we just spent on a deposit for a car. STAY FAR AWAY FROM HERE. THEY ONLY WANT TO MAKE A SALE , AFTER THAT YOURE ON YOUR OWN.

Pure waste of time, They act as if they have a spot on business. They pass you around from person to person, there BDC needs investment. Very rude, and... misleading. Michael runs the show, will try to be little you because he has been at "prestige" for 18 years, who cares, then he will pass you to a sales man that doesnt complete his job, then after that point you get passed to a lien xxxxxxx named sebastian that will tell you to come in and have you sitting like a peasant. Tell you have a deal, they dont care about family values or ethic. I wouldnt recommend a sole to buy from this dealership if it was the last car around. There was a nice gentleman at the end named Carlos that was beyond astonished of how this dealership handled people. He was floored of the level of service. I dont see them being around more then 6 months if that, we have reached out to public and news for the level of service. Look for them on the news we are doing a report. They talk a big game over the phone but when to your face there knees buckle.

I went to buy a car ...with cash money..and I was told since you paying cash we have to charge you 1000.00 more...xxx...don't make sense...

I came to this dealership after talking with Sebastian, he was nice & very helpful the second time I called looking at their website, I finally found... the right Outlander I wanted for a REALLY GOOD price. Surprisingly easy to talk with them and I ended up with the best deal. 100% Satisfied

Omeal made the car buying experience easy. Would buy another car from this dealership. The only downside is that this dealership does not negotiate price... as they claim their prices are already lower. They do have a good used car inventory though.

I went to a dealership today because I saw an ad for a vehicle that I liked. After I got there the vehicle was not there and the dealer said that the vehicle... was on it's way over. They asked me to start the process and they ran my credit. Afterwards they said that the vehicle was sold to someone else and that they had another vehicle that was similar. After we test drove the vehicle they sent my information to almost every bank and then I was denied because the vehicle had "frame damage" I went to Driver's Auto Mart afterwards and they made a miracle happen when they got me an approval on my dream car a Dodge Charger with no credit. Everything was professional and friendly and most important they treated me family. Loved the experience and I love my new car.