Reviews
I had a great experience buying my car with Stephen. He was very helpful and a true professional!
I had a great experience buying my car with Stephen. He was very helpful and a true professional!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a used truck from this dealership and this will be my last from them. The sales staff was great but the service and management communication is horrible. They claimed they did an inspection but when I got in the truck all only one speaker worked and the breaks were shot. They ended up fixing them but once I bought the truck I took it to a shot to get looked over and found more issues. I know its a used truck and I paid to have them corrected but they were issues that should have been seen upon "inspection. There was an over payment with the payoff and now its been 5 months and still have yet received a refund. I have been trying since January to get an answer on what is going on. I even have a screen shot of the paperwork filled out from over a month ago showing I am due a refund and still nothing. I leave my name and number with the reception desk and never get a call back from the GM (I am told that's who I need to talk to) and nothing. My next step is file a claim with BBB because this is coming across as shady. I usually trade my vehicles in every 2-3 years and anytime an issues like this happens, I receive a refund within a month. I truly do not like laving bad feedback but this is ridicules. I guess this is what happens when I go out to a different dealership then the one I have used for buy my past 14 vehicles
Bought a used truck from this dealership and this will be my last from them. The sales staff was great but the service and management communication is horrible. They claimed they did an inspection but when I got in the truck all only one speaker worked and the breaks were shot. They ended up fixing them but once I bought the truck I took it to a shot to get looked over and found more issues. I know its a used truck and I paid to have them corrected but they were issues that should have been seen upon "inspection. There was an over payment with the payoff and now its been 5 months and still have yet received a refund. I have been trying since January to get an answer on what is going on. I even have a screen shot of the paperwork filled out from over a month ago showing I am due a refund and still nothing. I leave my name and number with the reception desk and never get a call back from the GM (I am told that's who I need to talk to) and nothing. My next step is file a claim with BBB because this is coming across as shady. I usually trade my vehicles in every 2-3 years and anytime an issues like this happens, I receive a refund within a month. I truly do not like laving bad feedback but this is ridicules. I guess this is what happens when I go out to a different dealership then the one I have used for buy my past 14 vehicles
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Sir, can you please verify this review is for ALM Marietta? We have no open issues such as this, and if it is the wrong store please remove this for us. Thank you
There should be a pervision forca set of negative starts begining with negative -10! Please any future customers read your contracts and/or have a lawyer review! Docememt charges, Gap, extended warranty...., God forbid if your ate trading! This Consumer Transaction went horribal in ever possible way! Not the end though!
There should be a pervision forca set of negative starts begining with negative -10! Please any future customers read your contracts and/or have a lawyer review! Docememt charges, Gap, extended warranty...., God forbid if your ate trading! This Consumer Transaction went horribal in ever possible way! Not the end though!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Great selection of cars, incredible team to work with. All team members were friendly, knowledgeable and patient. Will definitely send everyone I know to ALM Marietta!!!
Great selection of cars, incredible team to work with. All team members were friendly, knowledgeable and patient. Will definitely send everyone I know to ALM Marietta!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Salesperson, ANTWON was excellent. Very helpful, knowledgeable and not pushy. if not for him, i wouldn't have made the purchase. i will come to ALM again for my next purchase because of him.
Salesperson, ANTWON was excellent. Very helpful, knowledgeable and not pushy. if not for him, i wouldn't have made the purchase. i will come to ALM again for my next purchase because of him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keenan is a great salesperson he knows a lot about every car I was interested in and gave me a great deal on my vehicle!
Keenan is a great salesperson he knows a lot about every car I was interested in and gave me a great deal on my vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thieves and cowards. DO NOT USE THIS D dealership. THIS GUY HAs NO MORALS. Zero none. He has bounced around more dealerships than I have hairs on my head. His sales Rep Cecil is a fraud. They forged sales agreements and stole $1,999.00 from me and refuse to refund it. Stay clear. Steve is a crook. Total stereo of A USED CAR SALESMAN. /ripoff man.
Thieves and cowards. DO NOT USE THIS D dealership. THIS GUY HAs NO MORALS. Zero none. He has bounced around more dealerships than I have hairs on my head. His sales Rep Cecil is a fraud. They forged sales agreements and stole $1,999.00 from me and refuse to refund it. Stay clear. Steve is a crook. Total stereo of A USED CAR SALESMAN. /ripoff man.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone was amazing! Keenan,chef,hammer,stacy silly self, baltimore and the rest! No complaints only wish I could've purchased more vehicles and made everyone a sale! I love the car it did the job, I made it all the way back to TN safely. Thanks again gentlemen for all the laughs and entertainment the past 2 days! Would do it all over again! Remember trust in the LORD always!
Everyone was amazing! Keenan,chef,hammer,stacy silly self, baltimore and the rest! No complaints only wish I could've purchased more vehicles and made everyone a sale! I love the car it did the job, I made it all the way back to TN safely. Thanks again gentlemen for all the laughs and entertainment the past 2 days! Would do it all over again! Remember trust in the LORD always!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After being involved in a bad accident, I was nervous about buying another car, but Dennis at ALM Motors made the process easy. He took time to listen, understood what I needed, and helped me find the perfect car. His kindness and patience truly made a difference. I’m so grateful to Dennis and the ALM team for helping me feel confident and safe on the road again.
After being involved in a bad accident, I was nervous about buying another car, but Dennis at ALM Motors made the process easy. He took time to listen, understood what I needed, and helped me find the perfect car. His kindness and patience truly made a difference. I’m so grateful to Dennis and the ALM team for helping me feel confident and safe on the road again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Well, everything was pretty decent until they changed the price once I was signing the paperwork. Guess that was my fault for not paying attention. Shame on me. It's a few more things they did that is down right dirty and but I'm speaking with my lawyer about that. Be careful and dont let them talk to you while your trying to read and say no to all that extra ish they throw at you. I'm disappointed but they will most certainly get what's coming to them.
Well, everything was pretty decent until they changed the price once I was signing the paperwork. Guess that was my fault for not paying attention. Shame on me. It's a few more things they did that is down right dirty and but I'm speaking with my lawyer about that. Be careful and dont let them talk to you while your trying to read and say no to all that extra ish they throw at you. I'm disappointed but they will most certainly get what's coming to them.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car