Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

I purchased a vehicle, however at times the sales person was a bit pushy and I did not like that. I went to see a vehicle the day before and I have decided to buy the vehicle the day after and they did not even offer me the $1000 trade.in bonus when I mentioned that the sales person said it’s too late to apply for it. That was disappointed because I was there and they could have honored it and I mentioned while I was there at the dealership and not that I was mentioning about it on the phone. I traded in the vehicle but it seems like I was ineligible to receive that bonus offer which was quite disappointing and also I didn’t like the finance manager”s attitude. Not a positive experience. Overall, OK, with the dealership. I may have to think twice if I wanted to refer someone to buy a vehicle from them. Also, the vehicle driver seat is damaged and I asked if they could fix it but they said no. I was disappointed of that as well. Now I have to buy car seat cushion covers to cover the damaged area of the driver seat. I paid in full and expected to have a much better service from this dealership but it was somewhat disappointed.

Everyone at the dealership was wonderful. Cynthia was professional, kind, and a pleasure to work with. I would highly recommend Ourisman to anyone buying a new or used vehicle

Nick Velasquez - thank you so much for all your help and kind demeanor. I have been a customer at your dealership for a while now but your service yesterday was exceptional. Thanks again!

My service was completed on time and without any pressure to add on extras. The car was returned in spotless condition. A truly professionally run organization. I will continue with full confidence to bring my Corvette here for all of its maintenance needs.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Our sales consultant, Lucy, was extremely helpful, knowledgeable and patient. She explained everything EV and guided us through the buying process.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Nick & Team are great… They always do a timely and superb job. No other place like it!

Timely, accurate, good communication, to and from shuttle service, easy to use service selector as well.

Excellency, professional, great customer service, good timing, good presentation, good job, efficient, friendly, fair, and easy communication