Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

Nick Velasquez - thank you so much for all your help and kind demeanor. I have been a customer at your dealership for a while now but your service yesterday was exceptional. Thanks again!

My service was completed on time and without any pressure to add on extras. The car was returned in spotless condition. A truly professionally run organization. I will continue with full confidence to bring my Corvette here for all of its maintenance needs.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Our sales consultant, Lucy, was extremely helpful, knowledgeable and patient. She explained everything EV and guided us through the buying process.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Nick & Team are great… They always do a timely and superb job. No other place like it!

Timely, accurate, good communication, to and from shuttle service, easy to use service selector as well.

Excellency, professional, great customer service, good timing, good presentation, good job, efficient, friendly, fair, and easy communication

Mandeep Singh is a Good well Versed Well Rounded Lad with his Job . Knows what his is doing and is very sincere At it . Cheers Ourisman

TERRIBLE EXPERIENCE. Where to begin. Too lengthy of a process. Picked up the vehicle 12/7/24, vehicle broke down in my driveway 12/14/24, wouldn't start. Contacted them multiple times and was told to use my purchased extended warranty even though I was told I had a 30 day warranty through the dealer just for my purchase. After a week of no response a member of my family (with knowledge of working in a dealer) contacted them asking for someone important, it was finally towed on 12/19/24, got it back 12/27/24. Fast forward to 1/10/25- (5 days before my warranty payment was due mind you) i get a call that my warranty ppwrk was submitted incorrectly and there is not a 2yr plan available so my monthly payment would be DOUBLE. Told him w our car payment already being higher than we hoped for, we wouldn't be able to pay double for warranty. Was basically told "I'm sorry but there's nothing we can do" so I said let me discuss with my husband over the weekend. Called him back 1/13/25 no response (shocker!). I then get a call from my salesman that Monday night stating that he was driving to my house that night so I could RE-sign OTHER paperwork that was not correct so they could submit for my PA tags since my MD temporary tags expire 2/5/25. I asked again about my warranty since I signed a contract and so did they and was told "they were diligently submitting for an exception to uphold the ppwrk submitted". Multiple attempts to contact them with no response, which appears to be there typical thing there-AVOIDANCE, thinking if they stop responding it will go away but IT WON'T. Here we are 1/29/25 and I still have yet to receive my PA tags and still have to get a PA inspection once I receive them. WHAT A xxxxSHOW of a dealer. I already pulled one referral I had initially sent to them, I hope to save someone else from the giant headache. The only good thing I can say about them was my salesman, hopefully he wises up and seeks employment elsewhere. If they treat their customers like this I would hate to see how they treat their employees!!